SUMMARY:

• A self - motivated and organized professional with 20+ years' experience providing thorough and skillful support, able to think strategically and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
• Project Manager well versed in evaluating, designing, implementing and managing enterprise-wide solutions and complex projects within time and budgetary constraints. Strengths include being creative, resourceful, and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

TECHNICAL SKILLS:

Operating Systems: RHEL/CentOS/Ubuntu, Solaris, Windows Server All Versions, MacOS X All versions, VMWare ESXi 5/5.5/6/6.5/6.7

Databases: MS SQL 2000/2005/2008, MySQL

Microsoft: All Clients since Windows 2000, All Office applications and versions including Outlook, Visio, Access, and Project, MS SCCM 2007/2012

Software: SQL, Apache, VB Script, InstallShield, WISE

Tools: /Methods: ITIL, Infrastructure Design/Configuration, Disaster Recovery Planning

Infrastructure: Architecture, SAN/NAS, Cisco, VMWare, UNIX, Docker, Intel Servers, Palo Alto, Rancher

WORK EXPERIENCE:

Confidential

Project Manager/Senior Architect

Responsibilities:

• Perform Enterprise-wide discovery and best-practice assessment for CARD (Center for Autism and Related Disorders.) HIPAA compliance audit and remediation.
• Acting IT Manager for Cybersecurity for CARD until a permanent employee could be found.
• Implemented Enterprise monitoring and alerting solution as well as developed Change Management policies and procedures in accordance with ITIL best-practice.
• Held role of Director of Infrastructure until permanent employee could be hired
• Brought ITIL Best-Practices to CoreSpace
• Implemented Change Management, Patching, and Incident Remediation policies and procedures
• Conducted employee gap assessment and made recommendations back to COO
• Perform complete end-to-end IT discovery, assessment, and evaluation against best-practice standards for M&A valuation for a Dallas-based aviation company in the FBO space.
• Generate final report of findings, risk-assessment, and mitigations to board.
• Advise on data center consolidation and cloud migration strategy with a focus on Disaster Recovery and VMWare / AWS.
• Managed multiple projects and teams to insure positive communication flow and continued process improvements for global IT initiatives
• Provided strategic and tactical planning, development, workflow documentation and coordination of Omni infrastructure including data center migration and branch office consolidations
• Managed infrastructure and telecom vendor relationships including Cisco, Palo Alto, Verizon, AT&T, Polycom and others.
• Provided oversight on AWS efforts including design, planning, process and application flowcharting and implementation in both AWS and hybrid data centers.
• Performed discovery, workflow documentation and complete re-work of Windows AD design and implementation including Microsoft 365 for Omni worldwide
• Developed process for performance management and continuous improvement against key performance indicators
• Provided top tier hand-on support of network, firewall and server infrastructure for all of Omni Logistics worldwide

Confidential

Project Manager/Senior Architect

Responsibilities:

• Performed and managed multiple Datacenter and office migrations / DR implementations including cloud migrations involving Azure and AWS, leading to significant savings and increased reliability for the company
• Managed telco circuits, VOIP and IVR management for call center as well as standard office phones
• Oversaw projects for domain and Data Center migrations to VMWare / AWS / Docker / Azure from existing physical hardware, Hyper-V, and Citrix
• Managed the Palo Alto Firewall installation, configuration, and administration, as well as endpoint protection for multiple datacenters
• Evaluated Colocation facilities for suitability and cost before the complete moving of data centers between Dallas providers
• Managed ongoing project to implement monthly emergency security patches for desktop devices, servers and network appliances using a variety of technologies including WSUS, Puppet, and Casper then rolled changes into standard images
• Key team member in developing, documenting, and implementing Change Management process and workflow for the company resulting in reduced outage time
• Project Manager for ongoing software certification process to ensure new products are compatible with the current operating environment and existing management tools
• Responsible for Cisco Network switch and router configuration including wireless fabric, MPLS, and BGP

Confidential

Project Manager/Senior Infrastructure Architect

Responsibilities:

• Evaluated, designed, and managed Integration Team implementation of business-critical infrastructure first linking then migrating USAir data center service offerings utilizing Solaris, and Windows 2003/2008 Server environments with Active Directory
• Gathered requirements and led project for Confidential ’ Server Consolidation Project taking over 850 physical servers and virtualizing them using VMWare ESXi and HP Bladesystem enclosures greatly reducing data center hardware footprint providing annual savings of over $1.2 million in annual server support, power, and maintenance costs
• Led and oversaw creation of 3 tier environment for application development and hardware evaluation with a Dev, Stage, and Production tier each with clearly defined boundaries at the Ops Center resulting in increased efficiency in application and hardware deployment by allowing testing directly within the Ops Center
• Project head for architecture design, documentation, and oversight effort for Confidential Disaster Recovery site involving UNIX and Windows servers, network, telecom, firewalls, and data center and Internet connectivity
• Made Sr. Member of the AA Change Review Board representing all of Infrastructure.
• Manager of several projects responsible for opening several new overseas terminal facilities from Confidential including Brazil, Japan, and the United Kingdom. This included network, telco connectivity, physical hardware, and interfacing with airport infrastructure.
• Architect responsible for infrastructure design on Confidential ’ Desktop Replacement Program on Windows 7 workstations and Windows 2008 Servers utilizing Active Directory and SCCM to insure fast, reliable software and image deployment saving time and support cost deploying new desktops or replacing existing damaged units

Lead Infrastructure Engineer

Confidential

Responsibilities:

• Managed network space for the OPS Center including static address allocation for specialized workstation and server assets and installation and maintenance of DHCP servers and address scopes with the OPS Data Center
• Oversaw network connectivity and high-availability for business-critical applications
• Appointed to Engineering Change Review Board to represent all infrastructure interests at the AA Ops Center.
• Performed network audits and created documentation for service offerings and to indicate the need for future system upgrades. Discovery was accomplished by using tools such as HP Openview, Wireshark/Ethereal, and Cisco Network Assistant.
• Managed Infrastructure relationship with in-house and external developers to evaluate, integrate, package, and deploy specialized software for use in the airline operation
• Completed project to develop and implement methodology and process for software used in Dispatch, Crew Scheduling, Flight Planning, and Weight and Balance departments within the AA Ops Center
• Responsible for continued packaging and deployment of upgrades and patches to Ops Center software offerings from both internal and external developers
• Oversaw project as Senior Integration Engineer/PM on TWA merger project to fold TWA service operations including network connectivity at the St. Louis TWA Ops Center into the existing Ops Center for AA in D/FW. Directly responsible for developing and executing synchronization and migration plans of all servers, data offerings, voice, and radio traffic during the merger.
• Created standardized system images that were highly customizable in a minimum amount of time for use by Confidential CAARE department for use during airline disaster situations. This shaved three hours off the response time during an incident resulting in large cost-savings associated with personnel deployment and workstation availability.
• Work with governmental agencies for data requests and sharing for CRAF as well as DHS issues