Sr. Project Manager Resume

SUMMARY

Experienced leader combining strong project management skills with proven abilities to define and achieve value - add business outcomes and spearhead successful process improvements that increase efficiency.
Focused project manager and strong team facilitator adept at all facets of project management, process definition and optimization as well as stakeholder and cross-functional collaboration.
Exceptional expertise in successful global software deployment and facilitating the organizational change management process.
Proven success in developing and executing end-user application training for diverse proprietary applications.

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager

Responsibilities:

Drove multiple SDLC projects, managing a diverse team of developers, product managers, business analysts, QA specialists and technical experts to deliver multiple application (JavaScript, Hadoop, Cassandra) enhancements using iterative development methodologies. (Agile, Waterfall, RUP)
Updated and improved the previously outdated SDLC project plan and compliance activities of a project to enhance the space-planning application with development team of 12 onsite and 30 offsite members
Initialized all project activities in corporate Agile tool - JIRA; served as scrum leader, facilitated team adoption of Agile methodology, developed sprint plans, facilitated user stories and grooming sessions
Quickly learned the complex corporate compliance and security procedures in order to deploy software changes on time to the 100 end-users of the enhanced Plan-o-gram software
Facilitated and tracked discovery sessions and process/data flow discussions with 10 cross-functional teams and the chosen third-party vendor to begin the enterprise-wide implementation of a digital asset management system (aDAM) using a cloud-based SaaS (Software as a Service) platform
Facilitated enhancement discussions with Salesforce.com and the CRM team to address necessary software and dynamic email improvements
Enhanced regular project progress reports and executive presentations, adding details to address business stakeholders needs; maintained all artifacts and reports on the project Sharepoint site
Effectively managed all project budgets and resource allocations; tracked and reported all projects’ risks and mitigation strategies

Confidential

Project Manager

Responsibilities:

Led high-performing, diverse teams (of 5-75 members) toward successful completion of all project outcomes, while collaborating with all levels of stakeholders across Engineering, Operations, and Senior Executives
Captured key gains in efficiency and operational effectiveness, driving cross-functional process improvements, providing process definition guidance and establishing best practices and templates library
Created a platform in Clarity (CA-PPM tool) and trained resource managers on system input that would provide smarter overall resource allocation and allow greater visibility of availability of specialized skill sets
As Business lead for Clarity (CA-PPM tool) for 150 users, prioritized enhancement activity, reported Clarity issues, conducted training sessions, garnered increased end-user adoption, and created specialized ad-hoc Clarity/database reports using pivot tables

Confidential

Functional Application Manager / Project Manager

Responsibilities:

Engaged in extensive worldwide requirement gathering to identify process and application needs and define procedures and corporate guidelines, specifically in agent offices in China, Singapore, and Malaysia
Authored, edited, maintained and controlled all user manuals, user reference guides and procedural guidelines designed to educate all 250 end-users on the principles of performing critical business functions using a third-party logistics software application
Successfully led the effort to deploy the third-party software application to five agent offices in China, one office in Singapore and one in Malaysia
Managed the ongoing identification, consolidation, management and resolution of application issues; assumed a lead role with the application vendor, prioritizing enhancements and tracking releases

Confidential

Area Business Systems Manager

Responsibilities:

Achieved a 94% resolution rate for hardware and software application issues
Captured key gains in efficiency, regulatory compliance and productivity by introducing a series of process and workflow improvements
Resolved specific financial and integration issues by applying SAP-FICO application solutions

Confidential

Office Manager / Project Manager

Responsibilities:

Created a framework for HR policies and procedures to govern all operations; continually implemented strategies to improve efficiency and productivity
Effectively managed the project to deploy a third-party dispatch and accounting software package, using SDLC methodologies: created business process requirements, evaluated and selected vendor, led all database creation, quality assurance and testing, training and support work.

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