OBJECTIVE

• To find a workplace where I can grow, serve as a good team player to achieve success, become an asset to the company, and assist with the growth and progress of my clients. I can offer my existing experience in procurement implementations, healthcare, customer relationship and finance. I am Dynamic, focused, Team Player, highly motivated, and accomplished Leader with demonstrated proficiency assisting clients in a broad range of functional areas and industries. My outcome - oriented approach is focused to leading and implementing process that maximize the production, efficiency of services to gets excellent results in short and long term.

TECHNICAL SKILLS

• Procurement, Treasury, Finance, Implementations, Supply Chain, IT, Project Management
• Client Relationship, Mergers/Acquisitions, Claims, Logistics and Forecasting.
• Proficient in Risk Analysis and Mitigation.
• Proficient in Salesforce CRM, BlueStar, Oracle, EDI, ERP and SAP.
• Proficient in MS Office Suite (Word, Excel, PowerPoint)
• Bilingual with excellent communication, organization and interpersonal skills.
• Proficient in handling heavy volume of Projects, Inbound Calls and emails.

PROFESSIONAL EXPERIENCE

Project Coordinator

Confidential

Responsibilities:

• Managing implementation project activities of moderate to high complexity from the beginning to the end
• Gathering, tracking, organizing, analyzing, and interpreting purchasing orders and coding inventory in SAP to transfer to the vendors via EDI
• Keeps informed of best practices and strategic trends in product lifecycle management, sales and account implementation, and legislative developments.
• Managing of domestics and legacy sales and purchasing orders in JD Edwards and ERP system.
• Working for Procurement team to analyze costs, negotiate and offer strategies and solutions to help companies better manage costs on supplies and vendor services. Also managing inventory, tracking orders, resolving issues concerning price disputes
• Identify and communicate roadblocks or issues to my counterparties and develop corrective plans to improve the services.
• Analyzed and tracked spends of every customer/company according the benefits stipulated in agreements.
• Coordinate with internal teams (Order Management, Sales, IT) and customer, the scope and clarification of new & current projects making sure that every order is fulfillment in the deadline accordingly.
• Provide scope about the status of inventory in daily basis and coordinate, identify and resolve any possible roadblocks or issues of every region with the technicians
• Serves as liaison with Order Management Team and IT to implement corrective actions of failures in legacy and purchasing orders in SAP.

Implementation Analyst

Confidential

Responsibilities:

• Managing implementation project activities of moderate to high complexity.
• Gathering, tracking, organizing, analyzing, and interpreting marketing, healthcare accounts and coding in Salesforce and BlueStar, legislative regulations, financial and operating data.
• Keeps informed of best practices and strategic trends in product lifecycle management, sales and account implementation, and legislative developments.
• Works to cultivate partnerships with other businesses areas.
• Identify and communicate roadblocks or issues to my counterparties and develop corrective plans to improve the services.
• Analyzed and tracked spends of every customer/company according the benefits stipulated in agreements.

SUPPLY CHAIN ANALYST

Confidential

Responsibilities:

• Led internal teams in India, LATAM and NAM to process payments filled in Oracle and ERP.
• Handle multiple priorities and completed assignments in timely manner.
• Managed internal and external customer relationships to realize high customer satisfaction for the program and projects.
• Led, provided, draw guidelines and immediate support (internally and externally) for complex inquiries related to vendors and buyers.
• Collaborated closely with PM and Treasury in elaboration of business proposals and projects.
• Reviewed and tracks internal documents in share points and databases.
• Handled a high value of inbound calls and emails from customers and replied complex inquiries in timely manner.
• Promptly responded to general and complex inquiries from members, staff and clients via telephone and e-mail
• Trained Relationship Managers, Product Managers, Sales and Technology to provide value-added solutions for our customers.
• Managed project financials, budget, monthly forecasting and variance analysis.
• Created in Excel various weekly, monthly, quarterly reports and metrics specific to the Program and circulated to appropriate audience for review.
• Resolved the different troubleshooting issues related the system functionality.
• Coordinated with Operations Team increase of credit lines and asset sales to settle payments for vendors in daily basis.
• Worked collaboratively to define and create resources for the correct roles in supply chain and trade services.
• Tested complex projects BAU for CCB, ICG clients related to supply chain and trade services. located in NAM and LATAM (off-shore)
• Created Video Presentations for buyers and clients related to the supply chain programs in MXN and USD’s currencies.
• Interpreted and monitored more than 2,000 EDI files that contained transactions transmitted from ICG & CCB clients in Oracle, JD Edwards and ERP systems on daily basis.
• Collaborated with IT professionals to implement effective systems.

PROJECT COORDINATOR

Confidential

Responsibilities:

• Addressed high volume of customer service inquiries and replied in timely manner.
• Execute order management strategy to provide superior order fulfillment service to field operations in NA and Off-Shore
• Coordinated and interface with cross Segment key functional and technology partners during execution phase of Supply Chain Program.
• Created in Excel and managed various weekly, monthly, quarterly reports and metrics specific to the Program and circulated to appropriate audience for review.
• Handled multiple priorities and completed assignments of buyers and suppliers in timely manner.
• Makes process improvements to improve quality and drive efficiency.
• Supported with technology to drive the improvements that will lower costs.
• Led, provided, draw guidelines and immediate support (internally and externally) for complex inquiries related to vendors and buyers.
• Communicated with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Supported the logistic team for coordinating the storage, transportation and delivery of goods.
• Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely and clients receive their goods on time .
• Created procedures manual to validate the productivity of every member team for internal and audits purpose in English and Spanish.
• Served of liaison between Procurement, Project Management, Sales and IT to provide quickest solutions related budgeting abd cash flow