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Senior Manager Resume

Palo Alto, CA

SUMMARY

  • Accomplished enterprise systems professional with a record of success leading world class information and HR technology projects for multibillion - dollar, global companies in various industries.
  • Proven technology leader who excels as a pivotal business partner and provides critical leadership to clients, the operation and executive teams.
  • Demonstrated ability to manage multiple concurrent projects and budgets over $3 million.
  • Unique blend of hands-on technical expertise and strong operations background, with record of delivering IT-enabled solutions that structure companies for optimal performance and efficiency.

AREAS OF EXPERTISE

  • Project/Program Management
  • HR/FI/IT Transformation
  • IT Strategy and Governance
  • Business Process Redesign
  • Architect and Solutioning
  • Team/People/Vendor Management
  • Global Stakeholders Management
  • Training administration
  • Change Management
  • Systems Administration and Operations
  • Data Migrations
  • Product Testing and Quality Assurance
  • Systems Integration
  • Applications Support/Optimization
  • SaaS/PaaS Cloud Computing

PROFESSIONAL EXPERIENCE

Confidential, Palo Alto, CA

SENIOR MANAGER

Responsibilities:

  • Facilitated and planned a significant change to replace SAP/SuccessFactors, BrassRing and other connected systems with a new system of record (Workday) globally in 37 countries by working with leadership team, vendors, consultants and global stakeholders to build a resilient and scalable people, processes and technology that meets the needs of our business and improve people experience
  • Led the rollout of Workday time, absence and payroll globally juggling different schedules and country scope working with HRBPs, local HR, Managers in a PMO environment by automating manual processes, decommissioning various systems leading to significant cost savings of more than $2M over 1-3 years from terminating vendor contracts and eliminating redundant positions
  • Coordinated cross functional discussions with core HCM, Recruiting, Talent (Performance & Goals, Compensation), Time Tracking, Absence, Benefits, Payroll, Security and People Analytics for data integrity and reducing inefficiencies in process execution by 20%
  • Adapted a shared services model (Global People Connect) with COE in Atlanta and Budapest to consolidate and support all HR business processes globally with tiered support model reducing local and global team headcount significantly
  • Provided hands-on system administration and semiannual release support of core HCM, time tracking, absence management and payroll processes in resolving enhancements and defects working with manufacturing and global stakeholders in EMEIA, APAC, AMER to optimize the system and keep the issues log count below 15 at any point in time
  • Managed a team of business analysts, integration analysts, developers to deploy changes/defects tracked in ServiceNow to internal and third-party systems on a schedule and reduce inefficiencies during inbound and outbound data transfer and keep data in sync
  • Worked with IT and business leadership team on annual planning, roadmap development, resource planning/forecast and secured budget to implement projects and sustain operations to achieve corporate and departmental goals
  • Managed enterprise wide corporate systems including Workday, SAP Successfactors, ServiceNow, Salesforce change management and provide integration services and agile concurrent project management working with a global team of analysts and programmers

Confidential

MANAGING PRINCIPAL

Responsibilities:

  • Coordinate with different business stakeholders to consolidate multiple systems of record to manage contingent labor and eliminate compliance risk, inadequate controls, misclassification of information and untimely off-boarding of workers
  • Defined single point of entry for contingent labor, established policies, expand the program in various countries and improve manager experience that led to contract optimization with MSP and vendors, efficient AWF management
  • Manage integrations with Workday, Fieldglass and other systems working with development team for consistent data flow
  • Establish PMO, implement agile methodology with user stories and multiple sprints for AWF project delivery
  • Manage delivery of concurrent multiple medium to complex projects in SAP/Successfactors(cloud)/FI/Modern Apps. Platform between $200K to $10M collaborating effectively with various LoBs and IT groups to automate manual processes
  • Maintain productive working relationship with project sponsors, vendors, key clients communicating status of all projects to stakeholders and management; support configuration, solution development, release, operational activities
  • Conduct project kickoff meetings, work in a PMO environment recording, tracking, communicating issues and its resolution, risks, changes, status reports; develop analytics & metrics, procedures, methods to assess project progress utilizing established standards
  • Accurately and consistently forecast project resource, material and contract costs using standard tools; function in a process-oriented environment, provide continuous improvement and prepare documentation for closure, storage and auditing
  • Lead and drive talent management initiatives, partner with executive leadership to execute change efforts, manage day-to-day operations & collaborate with org. development, recruiting, benefits, compensation, learning, time, payroll teams
  • Architect, lead and transform current systems with SuccessFactors cloud solution determining current state, designing future state, strategizing conversions, integration with external and internal systems including Dell Boomi and TIBCO
  • Conduct workshops, design, capture business decisions, configuration elements for implementation of SuccessFactors Employee Central, Recruiting, Succession, Onboarding, Learning, Workforce Planning & Analytics, Compensation & Benefits, Goals & Performance management solutions working with global, regional, local HRIS and business teams.
  • Automated new hire Onboarding process in SuccessFactors that eliminated manual process and reduced average processing time of pre-hire, new employee orientation activities for staffing, recruiting, candidates.
  • Reduced inefficiencies in global HR process execution by 10% working with employees, Managers, business units and HRBPs; Trained users on self-service activities; Standardize/streamline reporting, provide workforce analytics/metrics
  • Coordinated vendor evaluation/management activities and supported system changes in SAP, SuccessFactors, BrassRing, ClearBenefits, ADP, Edcor, Accu-Image to enhance HR process execution and delivery
  • Increased productivity of users managing global SAP data, designed and implemented global conversion process, eliminated data integrity & config issues, built audit processes, reduced time to delivery of interfaces from 40 to 32 hours
  • Support data analysis, mapping, conversion, implementation of Onboarding, Goals, Performance, Employee Central (Dell Boomi), Recruiting and Compensation processes in SuccessFactors that resulted in cost savings and improved quality

Confidential, Southfield, MI

MANAGER

Responsibilities:

  • Provide solution expertise and managed the replacement of PeopleSoft HR with SAP HCM with integration of talent management suite of applications for global HRIS project
  • Played key role in startup and blueprint phase; conducted requirements workshops, formulated global and local design principles with global team comprised of ‘C’ level executives and 10-20 representatives from 18 countries
  • Created global workshop presentations and validated proposed design of HR Structures, Org. Structure, Global Actions, Global Data Elements & Infotypes, OM Objects & relationships, Perf. Management, Benefits administration & Mini Master
  • Coordinated with work groups, developed value stream maps, process flows, functional design documents, implementation considerations, PRICEFW specifications, identified gaps and configured for proof of concept
  • Designed and implemented ESS/MSS processes and integrated compensation, performance, time processes with core HR master data for a global integrated solution that eliminated various manual processes

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