SUMMARY

• Project manager with over 15 years in Clinical Laboratory and 2 years in Information Technology (IT) and business management, with key emphasis on infrastructure management, clinical chemistry/immuno chemistry analyzer upgrades, resource, and vendor management.

AREAS OF EXPERTISE

• Project Management
• Process Development
• Vendor & Employee Contracts
• Leadership/ Problem Solving
• Staff Training & Development
• Communication & Implementation
• Data Analysis
• Facility Management
• Policy & Procedure

PROFESSIONAL EXPERIENCE

Confidential

IT Project Manager

Responsibilities:

• Deployed Room and Resource Scheduling technologies that the school’s user types (faculty, student, staff, and course coordinators) to schedule various rooms on campus via desktop, laptop, or mobile device.
• Deployed technology that satisfies the Office of Faculty Affairs (OFA) objectives related to automating faculty - centric processes
• Solution will have the ability to integrate with MS Outlook and Crestron facilities management panels
• Managed the migration of the school’s Customer Relation Management (CRM) tool, Desk.com to Service Cloud
• Contribute to the effectiveness of operations in the Northwest Region through standardization of products, services and equipment.
• Ensured the alignment, buy-in, engagement and support of diverse project stakeholders by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, and senior management
• Communicated tough issues to stakeholders and kept an independent opinion
• Managed vendor performance and provided direction for service improvements or revisions to strategy
• Organizes project tasks, structures information collection activities, and sets timelines for completion of required tasks
• Develop project plans to ensure timely deliverables and successful completion of project
• Acts as liaison, problem solver, and facilitator
• Managed relationships and contributed to product selection with third party hardware and software vendors in the KP environment for the Student Administration, Operations, and Collaboration
• Determined project goals, influenced the prioritization of deliverables, and facilitated decisions necessary for program delivery by partnering with program sponsors and/or review boards
• Contributes to the accuracy of IT components of business cases.

Confidential

Sr Project Coordinator

Responsibilities:

• Reported financials of projects and ensured assigned project tracks were managed to budget allocations
• Assisted in project forecast for resources/labor hours and translated into financial forecast
• Create and managed SharePoint and Box repositories
• Supported in the creation of the project budget and proactively communicate project cost variances and variance explanations
• Process travel reclass, intra-divisional chargeback and capitalization expenses incurred in the project
• Ad hoc communication and coordination with Strategic Sourcing group regarding vendors and rate changes for strategic vendors
• Maintained and produces regular financial analyses/ reports required to the project
• Set up & maintain project financial workbook

Confidential

Sr Project Coordinator

Responsibilities:

• Identify risk, create list with priority/impact, next steps
• Coordination with HR/Recruiting regarding contractor conversions/contract to hire positions, and time & attendance process and reporting
• Gather and examine business requirements, worked between cross functioning groups for requirement clarifications
• Mapped processes using defined methods
• Prepared process recommendation documents including presentations, process maps, supporting metrics, business requirements and related impact analyses
• Support project manager in facilitation of meetings, eliciting information through questioning &deep dive conversations
• Solicited information in large groups, drove conversations, controlled spin and packaging information for leadership

Confidential

Regional Phlebotomy Technician Supervisor

Responsibilities:

• Investigated sites and collected basic estimates
• Undertook review of project quality plans
• Blood & Specimen Procurement
• Created and implemented processes and procedures and provided physician onboarding, in-service, administrative education
• Project resource demand forecast planning and space planning
• Participates in the completion of annual employee evaluations by the anniversary date, coaching process, and counseled employees regarding work performance according to Clinical Laboratory guidelines.
• Successfully completed OSHA and CAP inspections, maintains a safe work environment, and consistently demonstrates a concern for cleanliness and orderliness in work area.
• Supervises Support Service staff and the daily operation, organizes and distributes workflow among personnel and sets appropriate priorities when resources may be limited

Confidential

Clinical Lab Supervisor

Responsibilities:

• Blood & Specimen Procurement
• Supervises Support Service staff and the daily operation, organizes and distributes workflow among personnel and sets appropriate priorities when resources may be limited
• Facilitated the design and construction for 7 outpatient service centers & space planning
• Advised on method statements and suggested necessary improvements
• Identified and managed risk
• Project resource demand forecast planning and space planning
• Recruiting/Internet Job Posting
• Coordinated community-based research outreach programs that included patient laboratory and counseling services in the county of San Francisco
• Acted as a liaison between clients, hospitals, vendors, and legal to ensure that contracts are drafted on a timely basis
• Provided direct administrative support to the Ambulatory Care Director
• Established and implemented policies and procedures
• Review, prepared, and approved vendor/employee contracts for startup hospital-based business venture
• Prepared and presented staff performance reviews, encouraged employee development
• Established and maintained staff operations work schedules
• Prepared annual budgets and financial reporting and produced AP/AR reports
• Analyze budget proposals, financial reports and expenditures, and develop recommendations for budget allowances.
• Monitor departmental expenditures to ensure proper allocation of budgeted funds on a monthly basis.
• Complete Quarterly analysis of agencies and provide information for all necessary budget adjustments.
• Act as a liaison between the Budget Office and the Accounting Office
• Process the creation of Budget Development worksheets in Oracle Financial Accounting System

Confidential

Clinical Lab Supervisor

Responsibilities:

• Supervises Support Service staff and the daily operation, organizes and distributes workflow among personnel and sets appropriate priorities when resources may be limited
• Coordinated acquisition of outpatient labs in with assigned region of Labcorp
• Conduct recruitment, hiring and training new team members
• Space planning and coordinate facility maintenance
• Facilitated the design and construction for 2 outpatient service centers
• Advised on method statements and suggested necessary improvement
• Blood & Specimen Procurement