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Agile Coach Resume

SUMMARY

  • Dedicated, self - motivated, and diligent Agile Coach with coaching experience at team and portfolio levels. Innovative and results oriented professional with over 20 years of IT experience out of which 10+ years are as an Agile Coach/Scrum Master. Lead and worked with various teams with a passion for building relationships and exceeding client expectations.
  • Delivered high-quality results in various software development models like waterfall, iterative, agile, and customized model.
  • Experienced in team, program, and portfolio level coaching
  • Expert in providing big room trainings. Trained more than 500 people on Scaled Agile certification trainings
  • Experienced in Agile transformations from traditional methodologies
  • Expert in implementing Scrum, Kanban, Scaled models and coaching the teams
  • Experienced in conducting Scrum of Scrums and Impediment review meetings
  • Experienced in conducting PI Planning, Release level Retrospection and Release Reviews
  • Expert in creating Metrics Dashboards for Management
  • Experienced in managing and implementing scrum process across distributed teams
  • Skilled in ensuring Process consistency across all projects aligned to organizational standards and guidelines, and implementing the best practices and processes among the portfolio
  • Strong skills in team building, people management, communication, and presentation as well as client relationship and account management
  • Experienced in project management activities such as project planning, work allocation, tracking, risk management, onsite-offshore coordination, status reporting, performance reporting, quality assurance activities and SLA management etc.
  • Experienced in working with various international clients from countries like Germany, Sweden, USA and India

TECHNICAL SKILLS

Technologies: VB, ASP,.Net

Tools: Version One, LeanKit, JIRA

Database: SQL Server, Oracle, MySql

Scripting Languages: VB Script, Java Script

Domain: Banking, Mortgage, Real Estate, Travel, Education, Retail

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach

Responsibilities:

  • Responsible for introducing agile methodology and implementing the scrum/Kanban process
  • Analyze and identify the best suitable model for teams
  • Train the teams on Agile methodologies
  • Conduct trainings on Normalized Estimation techniques and effective retrospective models
  • Track and escalate risks and impediments at portfolio level
  • Train the teams on Release Planning activities
  • Define the DOD, DOR checklists for portfolio
  • Engage in close collaboration with Product Owners to further our adoption of the Agile and best practices
  • Manage VersionOne tool like Dashboards, Roadmaps, Reports etc.
  • Follow the continuous improvement theme and ensure that identified themes are implemented
  • Implement best practices and commonality among all the teams
  • Maintain the Scrum Master Community of Practice at Portfolio Level

Senior Scrum Master

Confidential

Responsibilities:

  • Manage multiple teams for Confidential Digital Advisory
  • Manage VersionOne tool like adding stories, Retrospective notes, Dependencies, issues etc.
  • Responsible for following all the tenets of Scrum process by team such as grooming, sprint and release planning, review, and retrospective
  • Implementing best practices like meaningful retros, better planning, and reviews

Confidential

Program Manager

Responsibilities:

  • Responsible for end-to-end program management
  • Coordinate with Fiserv Program Managers and the Confidential onsite-offshore teams with respect to schedules, timelines, deliverables etc.
  • Establish relationships with the client stakeholders at different levels as a trusted advisor who understands their issues, needs, and requirements
  • Identify the issues, risks, and work on mitigation strategies till risk closure
  • Manage project status meetings, manage customer expectations, and ensure all customer issues are resolved appropriately
  • Responsible for client sign-off on deliverables and change management activities
  • Preparation of Statement of work and share the same with Client for approval
  • Identify new avenues, provide suggestions and proposals based on client request

Confidential

Agile Transformation Champion

Responsibilities:

  • Responsible for introducing agile methodology and implementing the scrum/Kanban process
  • Manage multiple large scale and complex projects for Confidential Security & Compliance team
  • Engage in close collaboration with Project Managers to further our adoption of the Scaled Agile Framework (SAFe) and support multiple releases
  • Follow the continuous improvement theme and ensure that identified themes are implemented
  • Responsible for transforming the team from waterfall to agile methodology
  • Train and mentor Confidential team on Agile process and provide Scrum Master Training

Confidential

Technical Manager

Responsibilities:

  • Accountable for the quality delivery of project objectives
  • Identify the issues, risks, and work on mitigation strategies till risk closure
  • Manage and resolve queries, escalations, conflicts, and issues between onsite and offshore teams to ensure delivery as committed
  • Participate in release planning and scope finalization along with client
  • Manage project status meetings, manage customer expectations, and ensure all customer issues are resolved appropriately
  • Responsible for requirement management and conflict resolution
  • Participate in design and technical discussions to identify the technical challenges
  • Mentor and guide the team members to improve their performance
  • Proactively communicate project status, issues and risks to senior management and stakeholders
  • Manage Version one tool to add stories, Retrospective notes, Release summary etc.
  • Protect team from external influence
  • Responsible for following all the tenets of Scrum process by team such as grooming, sprint and release planning, review, and retrospective
  • Follow the continuous improvement theme and ensure that identified themes are implemented

Confidential

Technical Manager/Architect Technology

Responsibilities:

  • Responsible for managing the project technically from end-to-end
  • Accountable for the delivery of project objectives
  • Closely involved in stakeholder management and project management such as maintaining schedules, scope analysis, risk management and project communications
  • Interface with Client to manage expectations around business/technical requirements inputs, change requests and deliverables
  • Define project tasks and resource requirements; develop full scale project plans to schedule project timelines and milestones along with resource allocations
  • Involved in requirements gathering and solution preparation
  • Responsible for analyzing the requirements and designing the solution
  • Involved in architecture design, technical design, and sequence flows

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