SUMMARY

• Dedicated, self - motivated, and diligent Agile Coach with coaching experience at team and portfolio levels. Innovative and results oriented professional with over 20 years of IT experience out of which 10+ years are as an Agile Coach/Scrum Master. Lead and worked with various teams with a passion for building relationships and exceeding client expectations.
• Delivered high-quality results in various software development models like waterfall, iterative, agile, and customized model.
• Experienced in team, program, and portfolio level coaching
• Expert in providing big room trainings. Trained more than 500 people on Scaled Agile certification trainings
• Experienced in Agile transformations from traditional methodologies
• Expert in implementing Scrum, Kanban, Scaled models and coaching the teams
• Experienced in conducting Scrum of Scrums and Impediment review meetings
• Experienced in conducting PI Planning, Release level Retrospection and Release Reviews
• Expert in creating Metrics Dashboards for Management
• Experienced in managing and implementing scrum process across distributed teams
• Skilled in ensuring Process consistency across all projects aligned to organizational standards and guidelines, and implementing the best practices and processes among the portfolio
• Strong skills in team building, people management, communication, and presentation as well as client relationship and account management
• Experienced in project management activities such as project planning, work allocation, tracking, risk management, onsite-offshore coordination, status reporting, performance reporting, quality assurance activities and SLA management etc.
• Experienced in working with various international clients from countries like Germany, Sweden, USA and India

TECHNICAL SKILLS

Technologies: VB, ASP,.Net

Tools: Version One, LeanKit, JIRA

Database: SQL Server, Oracle, MySql

Scripting Languages: VB Script, Java Script

Domain: Banking, Mortgage, Real Estate, Travel, Education, Retail

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach

Responsibilities:

• Responsible for introducing agile methodology and implementing the scrum/Kanban process
• Analyze and identify the best suitable model for teams
• Train the teams on Agile methodologies
• Conduct trainings on Normalized Estimation techniques and effective retrospective models
• Track and escalate risks and impediments at portfolio level
• Train the teams on Release Planning activities
• Define the DOD, DOR checklists for portfolio
• Engage in close collaboration with Product Owners to further our adoption of the Agile and best practices
• Manage VersionOne tool like Dashboards, Roadmaps, Reports etc.
• Follow the continuous improvement theme and ensure that identified themes are implemented
• Implement best practices and commonality among all the teams
• Maintain the Scrum Master Community of Practice at Portfolio Level

Senior Scrum Master

Responsibilities:

• Manage multiple teams for Confidential Digital Advisory
• Manage VersionOne tool like adding stories, Retrospective notes, Dependencies, issues etc.
• Responsible for following all the tenets of Scrum process by team such as grooming, sprint and release planning, review, and retrospective
• Implementing best practices like meaningful retros, better planning, and reviews

Confidential

Program Manager

Responsibilities:

• Responsible for end-to-end program management
• Coordinate with Fiserv Program Managers and the Confidential onsite-offshore teams with respect to schedules, timelines, deliverables etc.
• Establish relationships with the client stakeholders at different levels as a trusted advisor who understands their issues, needs, and requirements
• Identify the issues, risks, and work on mitigation strategies till risk closure
• Manage project status meetings, manage customer expectations, and ensure all customer issues are resolved appropriately
• Responsible for client sign-off on deliverables and change management activities
• Preparation of Statement of work and share the same with Client for approval
• Identify new avenues, provide suggestions and proposals based on client request

Confidential

Agile Transformation Champion

Responsibilities:

• Responsible for introducing agile methodology and implementing the scrum/Kanban process
• Manage multiple large scale and complex projects for Confidential Security & Compliance team
• Engage in close collaboration with Project Managers to further our adoption of the Scaled Agile Framework (SAFe) and support multiple releases
• Follow the continuous improvement theme and ensure that identified themes are implemented
• Responsible for transforming the team from waterfall to agile methodology
• Train and mentor Confidential team on Agile process and provide Scrum Master Training

Confidential

Technical Manager

Responsibilities:

• Accountable for the quality delivery of project objectives
• Identify the issues, risks, and work on mitigation strategies till risk closure
• Manage and resolve queries, escalations, conflicts, and issues between onsite and offshore teams to ensure delivery as committed
• Participate in release planning and scope finalization along with client
• Manage project status meetings, manage customer expectations, and ensure all customer issues are resolved appropriately
• Responsible for requirement management and conflict resolution
• Participate in design and technical discussions to identify the technical challenges
• Mentor and guide the team members to improve their performance
• Proactively communicate project status, issues and risks to senior management and stakeholders
• Manage Version one tool to add stories, Retrospective notes, Release summary etc.
• Protect team from external influence
• Responsible for following all the tenets of Scrum process by team such as grooming, sprint and release planning, review, and retrospective
• Follow the continuous improvement theme and ensure that identified themes are implemented

Confidential

Technical Manager/Architect Technology

Responsibilities:

• Responsible for managing the project technically from end-to-end
• Accountable for the delivery of project objectives
• Closely involved in stakeholder management and project management such as maintaining schedules, scope analysis, risk management and project communications
• Interface with Client to manage expectations around business/technical requirements inputs, change requests and deliverables
• Define project tasks and resource requirements; develop full scale project plans to schedule project timelines and milestones along with resource allocations
• Involved in requirements gathering and solution preparation
• Responsible for analyzing the requirements and designing the solution
• Involved in architecture design, technical design, and sequence flows