SUMMARY:

• Excellent trainer and coach for all levels of enterprise transformations. She is versed in transformations from traditional Waterfall to CMMI, Lean Agile, SAFe frameworks.
• Experienced working with leadership to develop roadmaps for program, portfolio and product teams deliveries.
• Experience in; Lean Six Sigma, value stream analysis, portfolio management, change management, iterative and incremental product delivery. Excellent communication and leadership skills demonstrated in successful delivery of purposed outcomes and objectives.
• Coaching in partnership with management future and current needs to get the job done. Proven; history of successful enterprise wide process adoption. Coach/Program lead of several Agile Coaches, Scrum Masters and vendor teams to transform IT organizations to become lean. She has over (18 years) experience in IT working as a change agent, trainer, coaching, vendor management, program manager, forecasting, scheduling and status reporting.
• Strengths include team building, resolving process gaps, improving systems of delivery, negotiating, training and focusing on the big picture of Enterprise strategic goals. Very energetic, loyal and eager to learn and train others.

TECHNICAL SKILLS:

• Rally
• JIRA
• Hewlett Packard Quality Center (HPQC)
• Hewlett Packard Project and Portfolio Management System (HP PPM)
• MS Share Point
• Scrum, SAFe, DAD Agile Frameworks
• Waterfall SDLC
• CMMI
• Six Sigma (Lean, DMAIC)
• PMI, Scrum Alliance, Scaled Agile
• Mobile Applications
• Geographical Information Systems (GIS)
• Web
• Unix
• MVS/TSO
• Citrix
• SAP
• RACF
• Nexsure
• BizTalk

PROFESSIONAL EXPERIENCE:

Confidential

Enterprise Agile Coach

Responsibilities:

• Working with Enterprise process owners in collaboration for implementing Agile processes, tools.
• Conduct and develop role base training, metrics and analysis to introduce Engineering Practices.
• Partnering with Business lines to identify roadmap to adoption of Agile Framework.
• Conducted value stream analysis to recognize incremental savings and benefit opportunities.
• Coached project managers transitioning to scrum masters in Scrum, SAFe and the blended in - house version of Agile.
• Gathered and presented team adoption metrics.
• Designed and implemented a quick start for Agile Teams to gather requirements reducing time spent gathering requirements from 12 weeks to 2 weeks.
• Training/Coaching offshore teams in lieu to product delivery and product requirements.
• Managing vendor relations to Agile Transformation and development on implementing and Agile funding model.
• Training and coaching business and Scrum teams on tailored Scrum Framework.
• Advocating change management to Agile from end to end delivery.
• Conducting tool assessment of JIRA for enterprise wide Agile Tool.

Confidential

Agile Program Manager

Responsibilities:

• Conducted organizational assessment for Agile readiness.
• Trained and coach organization on Agile awareness, the Scrum framework and processes.
• Lead the design of the organization Agile Life Cycle process with supporting Agile/CMMI processes.
• Agile Program Manager over fifteen Agile teams and 40 Scrum Masters and Coaches.
• Identified Agile tools and metrics for seamless management of Agile projects.
• Developed Agile Awareness technology days.
• Ensured certification for all Scrum Masters on site.
• Managed on site consultant Agile engagement.
• Scrum Master for HP PPM enhancement project working with the product owner to develop the product backlog, and sprint backlog.
• Facilitated release planning, sprint planning, backlog grooming, sprint review and retrospective ceremonies.
• Conducted team assessment to refine Agile processes within the Agile life cycle framework.
• Program manager for the organization transformation to Agile including development of plan, manage, implement and measurement.
• Monitor and report bi-weekly status reports for senior level management presentations.
• Designed and implemented a strategy to report statuses of change management issues.
• Developed process diagrams to identify process gap and duplicate work streams.
• Managed process improvement request from inception to implementation.
• Facilitate Joint Application Development (JAD) sessions for several initiatives.
• Designed mock up screens using Visio to demonstrate the future state of process designs.
• Conducted CMMI audits on projects that followed waterfall methodology.

Confidential - Government 2/13 - 5/13

Project Analyst/Sr. Business Analyst - New York, NY

Responsibilities:

• Interviewed Subject Matter Experts (SME) to elicit and document functional business requirements for Product Backlog (proxy for Product Owner).
• Managed requirement traceability in Hewlett Packard Quality Center (HPQC).
• Designed and implemented a strategy to report statuses of open issues that were high profiled.
• Managed issue resolution process from open to closing.
• Developed process diagrams to identify process gap and duplicate work streams.
• Complied meeting minutes and posted to Share Point.
• Managed project defects and Issues from JAD sessions in Hewlett Packard Quality Center (HPQC).
• Lead Joint Application Development (JAD) sessions to review maintenance items.
• Created Change Control documents from end users request for correction.
• Designed screen mockups from user change request for developers to code from.
• Scheduled elaboration meetings between SME’s and vendor representatives to document and approve process changes.

Confidential

Project Manager/Business Analyst Lead

Responsibilities:

• Developed project charter for Confidential Estimating System (CEES) Phase 0 deliverables.
• Developed high level requirements using User Story and Epics.
• Documented current workflow processes to identify gaps in current and future processes.
• Developed and managed project plan from Initiation to Closeout.
• Facilitated Change Management workshops from nine cross functional departments to elicit high-level requirements.
• Developed CEES Use Cases to demonstrate activity of system requirements to user actions.
• Led Functional Specifications walk-thru with developers to calculate the estimated cost in building the application in-house.
• Developed detailed Functional Specifications document (BRD) for input to request for proposal. (RFP).
• Managed acceptance and approval of deliverables.
• Assisted in the RFQ to vendors.
• Managed vendor demonstrations and scripting.

Confidential

Project Manager/Business Analyst Lead

Responsibilities:

• Developed project scope and project plan for process improvement project.
• Identified gaps in current process to future process.
• Developed detailed requirement list.
• Identified industry best practices for Accounting Firms of like size.
• Assisted in hardware selection.
• Administered product procurement.
• Conducted User Acceptance Test.
• Re-engineered process to service client’s monthly billing and reporting processes.
• Designed workflows for processing applications for Home Loan Modifications.
• Supervised customer financial audits.
• Coached, educated and train office personnel on accounting/tax changes.

Confidential

Project Manager, Long Island City, NY

Responsibilities:

• Managed project portfolio.
• Performed quality audits and reviews.
• Tracked actual cost to budgeted cost for future funding needs.
• Updated project plan schedules.
• Managed risk and issues logs.
• Managed stakeholder communication.
• Reported performance measurement metrics.
• Developed dashboard reports.
• Facilitated working sessions to identify process improvement opportunities.
• Developed and Managed SharePoint dashboard templates for reporting funding of projects.

Confidential

Business Analyst Lead

Responsibilities:

• Developed User Stories for several lines of business (LOB) to demonstrate expected system response.
• Managed issue log to track risk/issues from open to close related to change management.
• Developed current and future process diagrams for over twenty-one cross functional teams using VISIO.
• Facilitated Change Management sessions for branch conversion from a mainframe application to a web base application.
• Managed change control documentation and approvals for quality assurance.
• Performed User Acceptance Testing for Product Release of Nexsure.
• Lead status report meetings to identify risk and issues related to “Go Live”.
• Created PowerPoint presentations for management decision of “Go/No Go”.
• Performed data mapping of Acord forms to NID tables for conversion process.
• Managed project documents in MS SharePoint and setup user access rights.

Confidential

PMO Lead

Responsibilities:

• Facilitated review sessions for selection of process improvement framework Tools: ISO 9000, BPM, CMMI, ITIL, and Six Sigma.
• Facilitated Root Cause analysis to identify Asset Utilization process for order and delivery of equipment.
• Designed Asset Utilization process change to improve time of order to installation of equipment.
• Managed the reporting of Key Process area performances.
• Collaborated with subject matter experts (SME) to create governance standards, policies, and procedures, to meet Sarbanes Oxley (SOX) requirements.
• Managed configuration changes in Clear Case tool.
• Developed estimates and cost savings analysis for business case presentations.
• Managed Work Breakdown Structure and dictionary.
• Developed process flows to identify process gaps using CMMI frameworks.
• Documented Software Quality Assurance (SQA) guidelines in evaluating the quality of deliverables for merger of MichCon energy services to DTE energy services
• Conducted training sessions for project managers to introduce and apply process changes for SQA at Nuclear Plant and IT departments.
• Developed and tested, test scenarios for Lotus Notes Implementation.
• Managed project schedules in MS Project as a PMO coach for project Managers.
• Conducted lesson learned project close out meetings