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Program Manager Resume

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Plano, TX

SUMMARY

  • I am a Program and Sr. Project Manager experienced in Lifecycle methodologies, Business Strategy Development, Application Development, System Implementation/ Migration, Staff Management, and Disaster Recovery/Business Resumption. I am a certified Project Management Professional (PMP).

TECHNICAL SKILLS

  • Project/Program Management
  • Business Analysis
  • Process Improvement/Analysis
  • Requirements Definition
  • Staff Management
  • System Development Life Cycle
  • Fiscal Planning/Budgeting
  • Vendor Management
  • Risk Management
  • Client Engagement
  • Data Center Operations
  • Disaster Recovery Planning
  • Quality Assurance/Control
  • Proposal Development
  • Hardware/Software Integration

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Program Manager

Responsibilities:

  • Serve as program manager for network security activities related to the divestiture of 2 united technology companies in preparation for merger activities with Raytheon.
  • Manage 4 distinct & unique projects running simultaneously. Total Budget: $3.1MM
  • Serve as liaison with cybersecurity and application teams to identify and document cross - team dependencies.
  • Serve in Program PMO office for establishing standards for project management, testing, tools (MS Project Server, Clarity, MSOffice Suite, HP ALM, Service Now and SharePoint) to create reporting standards across lines of business.
  • Create and brief executive level status on bi-weekly basis.
  • Establish a repository for storing & sharing technical documentation.
  • Prepare knowledge transfer documentation for divested companies.

Confidential

Program Manager

Responsibilities:

  • Successfully migrated over 725 applications from an antiquated identity management tool to next generation identity management. Total Budget: $25.6MM.
  • Turned around a previously failing project into one that was delivered on-schedule and within budget.
  • Replaced incumbent project leadership and development team that were underperforming.
  • Conducted knowledge transfer meetings to incoming development team.
  • Created and followed a 2-year master schedule including global migrations.
  • Ensured technical documentation was prepared for go/no-go decisions and architecture review board.
  • Established a repository for technical documentation Conducted weekly & monthly briefings for executives.
  • Managed delivery activities from multiple teams from various companies & countries.
  • Successfully passed corporate audit.
  • Served in PMO capacity for creating and monitoring Project Management standards for project managers across vendors and Confidential staff. Tools used were: MS Project, Project and Portfolio Management (PPM), MSOffice Suite, HP ALM, Service Now and SharePoint.
  • Created Program level project plan using MS Project Server.
  • Conducted meetings with:
  • Internal business stakeholders, technology, and 3rd party vendors for project plan alignment.
  • Finance to ensure budget alignment.
  • Vendor management office for vendor related items.
  • Executive steering group.

Confidential

Sr. Project Manager

Responsibilities:

  • Responsible for the delivery of two projects:
  • The replacement of the Learning Management System (LMS). Budget: $1.2MM.
  • SWA U authoring and distribution tool to support classroom training needs via cloud-based 3rd party solution. Budget: $1.8MM.
  • Conducted meetings with:
  • Internal business customer, technology, and 3rd party vendors.
  • Finance to ensure budget alignment.
  • Vendor management office for items related to 3rd party vendors.
  • Executive steering group.
  • Maintained risk/action item/issues/decision log.
  • Mentored junior project managers on proper PMO procedures.
  • Tools used were: MS Project, Clarity, MSOffice Suite, HP ALM, and SharePoint.

Confidential

Program Manager

Responsibilities:

  • Upgraded Control-M scheduling software from v6.4 to v8.
  • Successfully implemented solution with Confidential business units that use job scheduling.
  • Served as the program manager for a global outsourcing effort for application development and maintenance activities (5 global regions).
  • Led teams and timelines for: human resources, procurement, legal, application development, application support, and finance.
  • Interfaced with executive steering committee to communicate progress.
  • Conducted bi-weekly meetings with regional CIOs on progress and strategic direction.
  • Conducted meetings with potential vendors vying for consideration.
  • Performed as project manager for Request for Proposal (RFP) creation and coordinated with procurement on the release of RFP, receipt of proposals, established communication, coordinated vendor proposal presentations, and led the effort for the down selection process.
  • Tools used were: MS Project, Project and Portfolio Management (PPM), MSOffice Suite, HP ALM, Remedy and SharePoint.

Confidential

Sr. Project Manager

Responsibilities:

  • Responsible for application ownership (development and production) for the information display systems for 81 domestic airports. (FIDS, BIDS, GIDS, eGBD).
  • Served as the release manager for IT with 6 major deployments a year as well as off-cycle deployment activities to ensure corporate standards are maintained.
  • Managed 15 staff for business analysis, development and testing (on-shore & off-shore).
  • Vendor manager for various 3rd party vendors and finance.
  • Tools used were: MS Project, Clarity, MSOffice Suite, HP ALM, Remedy and SharePoint.

Confidential

VP, Program Manager

Responsibilities:

  • Responsible for international money movement between global governments.
  • Managed international teams for development and testing of applications and databases.
  • Managed on-site and off-shore development teams and software providers.
  • Served as liaison between technology and business organizations to resolve operational issues.
  • Responsible for delivery of software application projects utilizing the project delivery framework.
  • Designed and managed the construction of five operations center in various global locations.
  • Completed migration of operations during acquisition of Insurance business in only six weeks.
  • Integrated IBM mainframe operations through in-sourcing a month ahead of schedule thereby realizing savings of $3.4M in operational costs.
  • Developed production acceptance process for transitioning applications to the production environment and reduced outage time by 80%.
  • Assisted in creating two business units along with budget, staffing, and projects.
  • Managed 9 staff.
  • Tools used were: MS Project, MSOffice Suite, Remedy and SharePoint.

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