SUMMARY
- RESULTS - FOCUSED, EXPERIENCED PROJECT & PROGRAM MANAGEMENT LEADER accomplished at driving and transforming improvement by defining vision and delivering solutions. Known for achieving targets via senior leader collaboration and leveraging cross-functional teams. Expert in managing global clients in wide-ranging industries.
- Overseeing end-to-end program / project management; directing business, finances, operations, and administration of contracts, deliverables, performance metrics, and budgets.
- Complying with and enforcing internal and regulatory controls, facilitating audits, and mitigating risks.
- Defining and ensuring alignment with KPI’s based on criteria and standards.
- Performing as a strategic consultant to advance priority initiatives.
- Conducting enterprise-wide reviews, developing gap assessments, and recommending roadmaps.
- Building business cases and articulating measurable outcomes.
- Applying understanding of architecture, cloud platforms, organization models, and governance.
AREAS OF EXPERTISE:
- PM Methodologies (Agile, Lean, PMI PMBOK, Waterfall) - PMO/ Confidential
- Program & Portfolio Management - Business Process Improvement - Leadership
- Change Management - Budgeting & Financial Reporting - Vendor & SLA Management - SaaS
- Issue & Risk Mitigation - Strategic & Tactical Planning - MS Office Suite, including Visio & MS Project
PROFESSIONAL EXPERIENCE
Senior Project Management Consultant
Confidential
Responsibilities:
- Built Confidential and integrated best-practice PM methodology for client organization
- Instituted weekly project reporting cadence for Executive team, providing status for open portfolio initiatives.
- Enforced charters to be written and approved before moving forward.
- Directed Confidential and IT Department during restructuring effort; reduced IT budget by 17%.
- Streamlined assessment of project priority by implementing system to simplify intake process.
- Improved communication and clarity of roles by collaborating with CEO and COO to revise organizational structure.
- Automated tollgate approvals and provided more timely information on potential deals via design and launch of future-state model feeding into Salesforce. Continued…
Senior Project Management Consultant
Confidential
Responsibilities:
- Led launch of multiple Point of Sale (POS) and Back Office System Software as a Service (SaaS) projects nationwide. Wrote RFP’s, managed vendor demos, and guided leadership through decision-making. Reviewed cash management, inventory, invoicing, labor, and operations to document the current state, and then ran future-state workshops to define new, streamlined processes.
- Reduced food cost by 26%, food waste by 34%, and improved inventory accuracy by 19% as result of upgrade.
- Expanded sales 15% by redesigning POS interface to ensure accuracy of menu-item captures.
- Reviewed job descriptions and revised roles to more clearly define career paths.
- Led initiative for new investment fund’s Go to Market (GTM), including overall structure, financial modeling, marketing, and quarterly reporting.
IMPACT Program Manager
Confidential
Responsibilities:
- Decreased hardware replacement time by 500% by creating regional spare-parts depots.
- Increased on-time delivery by 43% via institution of a more stringent PM methodology to counter scope creep.
- Saved organization $157k by resolving vendor invoicing discrepancies and expanding the review/ approval procedure.
- Implemented emergency recovery plan saving a $950k project from customer termination, and recovered another troubled project worth $475k.
