Manage Project Team, Budget, and Timeline

SAP ERP Upgrade

HP Storage Essential SE Rollout as a replacement for EMC ControlCenter ECC Manage vendor relationships and vendor Project Managers

Set stakeholders' expectations and assign task ownership

Confidential Sr. Project Manager Remote

Develop Maintain Project Plans and Implementation Schedules

Establish Maintain Project Change Control Process

Develop Communication Plan and Project Status Report

Responsible for the build-out of 4 strategic US regional datacenters

Implement Genesys VoIP infrastructure in 4 National and 10 International Call-Centers

Decommissioned legacy PBX systems Nortel Symposium, Aspect, Avaya, Cisco VoIP CCM

Implementation of Sonus Session Border Controllers SBC , Computer Telephony Integration CTI , Tellme Microsoft inbound IVR, and Convergys outbound IVR Decommissioned legacy software and applications systems

Manage Project Budget

Coordinate Project Meetings and Communicate with Management Business Units

Manage vendor relationships and vendor Project Managers

Ensure project deliverables are met based upon SOW

Set expectations and assign task ownership

Confidential Sr. Project Manager Acquired/Merger

Develop Maintain Project Management Methodology

Establish Maintain Change Control Process Policy

Responsible for Technology, Disaster Recovery, and Business Continuity Plan

Coordinate Business Units BCP development

Manage vendor relationships

Responsible for Physical and Infrastructure Security

Develop Enforce Secure Code SDLC Process

Development of 3D Media Player Hardware and Software

Development and Enhancement of Home Automation Media Server s

Manage build-out and implementation of Manufacturing assembly line Conveyor System

Manage the Software Development of Online Store and Integration with Microsoft Media Center

Development of new Inventory Control software.

Implementation of new Salesforce CRM system.

Confidential

Director of IT

• Managed vendor relationships and Negotiated hardware software purchases and maintenance agreements resulting in 1.5 million saving and annual saving of 200,000
• Cisco VoIP technology Implementation. Manage the rollout of UCM VoIP across the entire Securus infrastructure, including the Technical Call Center. Project yields over 1 million in annual telecommunication savings
• Implemented VMware technology shrinking the datacenters footprint by 75 servers resulting in space and power saving of 100,000
• Software development and enhancements produced 1 Million of reoccurring revenues/EBITDA
• Manage Redesign and Implementation of Technology Infrastructure
• Develop Project Management Methodology and Change Control Process Policy
• Responsible for Technology, Disaster Recovery, and Business Continuity Plan
• Coordinate Business Units BCP development
• Implemented VMware technology shrinking the datacenters footprint by 125 servers resulting in space and power saving of 100,000
• Ensure SOX and PCI compliancy
• Responsible for Physical and Infrastructure Security
• Established SOX, Security, DR, BCP, and Chg Control Policies, Procedures, and Training
• Manage multiple Data-Centers and 3100 remote LAN sites locations and databases
• Develop, Implement, and Manage private Cisco VoIP network
• Software development and enhancements produced 1 Million of reoccurring revenues/EBDA
• Manage Opti-E-Man fiber ring network
• Design, Build-out, Implementation and Migration of 2 regional Data-Centers
• Support and Maintenance of Technical Support Call Center technology Apropos ACD, Concerto Predictive Dialer, Editfy IVR, Heat Ticket System, Witness Call Monitoring
• Designed and Implementation IVantage HRIS, Microsoft Dynamics CRM, and Great Plains ERP systems

Confidential

VP of Information Technology

• Manage technology infrastructure and IT staff.
• Ensure adherence Project Management Methodology and Change Control Policy
• Develope Technology Disaster Recovery Plan and Testing Process
• Ensure SOX and PCI compliancy
• Responsible for Physical and Infrastructure Security
• Assure Secure Code Development, Testing, and Implementation
• Negotiate software and hardware purchases and maintenance contracts.

Confidential

Vice President of Technical Services

• Managed Redesign and Implementation of technology infrastructure
• Developed Project Management Methodology and Change Control Process Policy
• Responsible for Technology, Disaster Recovery, and Business Continuity Plan

Coordinated

Business Units BCP development

• Managed vendor relationships

Confidential

Vice President of Solutions and Support

• Managed Presales and Post-Sales activities
• Directed Client Services and Support for the Americas
• Provided National Information Technology Services, within an IT infrastructure consisting of Satellite, Wireless LAN, HP-UX, SUN/Solaris, AIX, Cisco Router, Switches, PIX-Firewall MS-NT, MS-2000, and MS-Exchange
• Identified and Documented technical issues and customer product requirements for Swiss Product Management Department
• Coordinated and Managed Communications between the US and European Engineering and Support groups
• Managed design, build-out, and migration of US datacenter.

Confidential

• PMO Program Director, Technology Services Division
• Managed Southern and Western Regional client engagements portfolio in excess of 300 million.
• Identified and communicated additional Consulting and/or related Comdisco opportunities.
• Defined project management methodology and ensure adherence to practice.
• Prepared customized Sales Presentations, Proposals, and Statements of Work consistent with standard methodology and deliverables.
• Directed the design and implementation of the Radio Shack 500 sites WAN network POS upgrade.
• Managed the implementation of Compass Bank WAN/LAN network consisting of 150 sites.
• Implemented the Dow Chemical Pacific Rim/Asia WAN infrastructure redesign and upgrade.
• Managed the design and implementation of the MobileStar 300 site Wireless network.

Confidential

Assistant Vice President, Information Technology Acquired/Merger RIF

• Directed the Design and Implementation of LAN, WAN, and Client/Server network.
• Revitalized the technology infrastructure with the installation of fiber optic backbone, fast-ethernet, frame relay, and switched routing.
• Defined the network technology strategy and implemented infrastructure including software/hardware standardization, email, internet, intranet, disaster recovery/business continuity.
• Negotiated software and hardware purchases and maintenance contracts. These negotiations have resulted in over 1 Million in saving.
• Managed the design, implementation, and support of Filenet Imaging Unix system project.
• Departmental Responsibility included Networks Systems, Applications Development, Computer Operations, Information/Network Security, Business Continuity Planning, and Disaster Recovery.

Confidential

IT Manager, Technical Services

• Managed Maestro Project Budget's new Call-Center Reservation System and other major LAN/WAN Technical Services projects. The technical side of the Maestro project required purchasing and installation of software and hardware in excess of 5 million.
• Negotiated software hardware contracts and purchases, saving Budget approximately 650,000.
• Advised Senior Management on system/network administration and integration issues.
• Scheduled hardware and software installations and upgrades.
• Organized and Conducted technical meetings with external and internal organizations.
• Coordinated and Directed resource efforts in the rollout, implementation, and installation of new Maestro LAN/WAN topology.
• Prioritized and Executed numerous tasks concurrently, to achieve project objectives.
• Provided on-site SUN Unix and Sybase System Administration
• Administered SUN, Sybase, and Apple Network Security, GroupWise Email.
• Functional Areas included LAN, WAN, Systems, Voice, and Information Security.

Confidential

Systems Engineer

• Provided technical support on SUN, HP, SOLBOURNE, X-Terminals APOLLO systems for the ICD organization. Coordinated the activities of three Systems Administrators and together we provided technical support for approximately 200 customers.
• Provided technical support for network system using a Novell LAN, Ethernet, Decnet, TCP/IP, and Token Ring interfaces.
• Setup NIS, NFS, DNS, and performed Email network administration in a multi-platform environment.
• Maintained multi-platform network consisting of 53 HP, 35 SUN, 26 NCD X-Terminals, 25 HP700s, 3 Solbournes, IBM RS6000, and 200 PCs.
• Performed software/hardware installations, evaluation and troubleshooting.
• Scheduled hardware/software installations, restores, and maintenance.
• Interfaced with Vendors, Design Engineers, and TI Computer Services groups.

Confidential

• Provided system support for the FPA organization through assistance with software and hardware problems. Worked as member of TI System Engineering team, with two Software Technicians reporting directly to me. Primarily responsible for the training of new software technicians, hardware utilization, software installations, and VAX user orientation.
• Supported both software and hardware on the VAX 8530 system and various personal computers for approximately 400 people. PROMIS, S20/20, ORACLE, RS/1
• Developed SQL routines for generating reports derived from lab tests
• Setup ORACLE inventory database utilizing ORACLE SQL FORMS and SQL ReportWriter.
• Developed interactive and batch programs written in Fortran and DCL.
• Maintained knowledge of changes and improvements in software tools that could be utilized by organization to improve performance.

Confidential

Provided project software configuration control and support on the GOULD computer systems. Organized and maintained software configuration management on-line/off-line and controlled master libraries and system disc backups. Performed computer hardware/software diagnostics on the EAI SIMSTAR and GOULD computer systems. Setup and maintained two on-line databases use for a computer board inventory and project equipment control.

Confidential

Provided technical support on the VAX computer systems, IBM systems VM/MVS, 370,390, 4381, and TI 990 systems. Performed software installations, sysgens, and various preventive maintenance functions. Developed an on-line down equipment system to improve communications within the organization.

• Confidential Provided technical support and assistance to customers using the IBM technical library, through the use of search utilities. Supported the development of the IBM Technical Library on-line database TECLIB .