SUMMARY:

• Senior executive consultant with over 13 years of successfully implementing and leading a diverse portfolio of complex initiatives is seeking a new and rewarding opportunity.
• Well experienced in managing and coaching multiple software development teams across a variety of industries.

TECHNICAL SKILLS:

• Certifications PMI - Project Management Professional
• Six Sigma Black Belt SAFe-SPC4
• Industries Travel Domain
• Healthcare Higher Education
• Media/Network inancial
• Real Estate Energy Technology
• Federal Ecommerce
• PMI-Project Management Professional Certification
• Scaled Agile, Agile-Scrum, Kanban, XP, Lean
• Lean Six Sigma Black Belt foundation
• ITIL foundation Project Planning
• Change Management
• Resource Management & Development
• Risk Management
• Financial Management
• Stakeholder Management
• Communications Management
• Contract/Vendor Management
• Product Development
• Process Engineering

PROFESSIONAL EXPERIENCE:

Senior Program Management

Confidential, Boca Raton, FL

Responsibilities:

• Train and Coach New Agile teams using different frameworks such as Scrum, Kanban, XP, Lean and SAFe while applying ITIL/ITSM principles.Provide Enterprise coaching at a senior level to ensure smooth Agile transformation.
• Served as a member of teh Agile Transformation team to manage transformation efforts.
• Standup new on/offshore Agile teams.
• Conduct workshops and ran CoPs to support existing Agile teams.
• Constellation/Exelon Energy Senior IT Consultant/Agile Coach-United States
• Coach and lead Agile Scrum/Kanban/XP geographically dispersed project teams in order to accomplish teh business’s agile transformation objectives.
• Served as a Scrum Master on a project focused on building a new Retail Billing System for Exelon’s Retail Gas division due to teh company’s recent acquisition of Integrys Energy.
• Perform gap analysis of both Exelon and Integrys systems along with working closely with teh business and product owner to build new platform.
• Managed several Kanban projects dat consisted of making enhancements to teh company’s customer pricing platform and managed procurement system.
• Drive accountability, ownership and project decisions from a Business and IT perspective
• Work with Business to define a solution for project need and determine Return on Investment (ROI)
• Partner with IT to determine project estimate and system project approach dat aligns with teh strategic direction of teh Business
• Create and execute of teh Implementation Plan as needed to implement project
• Coordination of Change Management Plan as needed during project delivery
• Provide updates and progress throughout teh lifetime of teh project to project team and executive sponsors.
• Provide timely Project Health Reports and identify Risk Mitigation Plan as needed
• Develop Project Retrospective Report to define successes and lessons learned upon completion of teh project.
• Lead agile change not embedded in day-to-day operations.
• Provide Strategic Solutions by working with teh Business to address issues or concerns
• Assist teh Business with all stages of Project Life Cycle by tracking project ideas and evaluate teh benefits and priorities.

Confidential

Global Program Manager

Responsibilities:

• Identified gaps internally and implemented a solid foundation for teh Global Business Travel Team which included customer focus strategies and standardize processes using a combination of six sigma and PMI methodologies. Conduct feasibility studies, submit business cases to leadership, create project charters, project management plans and identify funding requirements.Identify internal and external stakeholders, manage stakeholder registry and communication plans. Manage vendor relationships, contracts and invoices via SAP ARIBA system.
• Analyze workflow, existing processes/systems and make appropriate recommendations to teh business. Collect and groom user stories based on business requirements.
• Served as Agile-Scrum master on teh design of data extraction tool configured to a POS system which interacts with GDS’s such as Apollo, Sabre, and Galileo. This tool is designed to provide additional details to travel consultants booking travel for customers with diverse profiles. Arrange technical resources for teh project and assign duties. Host daily stand up meeting, manage and review burn down chart accordingly as well as develop data reports and analysis. Closely work with technical resources during UAT and release dates. Also work with learning and performance to ensure business is trained on new or enhanced applications.
• Additional, lead a global expansion project of a tool developed to track customer response times (SLA) and deployed to over 4000 clients in teh American, EMEA and JAPA markets on time and under budget.
• Coached agile transformation teams in teh Global Distributions Department.

Confidential

Senior Project Manager

Responsibilities:

• Work closely with a team of Account Managers, Business Consultants, Software Developers, and Technical Consultants to successfully complete ERP systems and various CRM implementations for Coleges and Universities globally. Implementation of Confidential products and services include developing project plans, executing, managing time, budgets and constraints.
• Responsibilities include Managing a team of business consultants, software developers and technical consultants. Preparing schools for product implementation by assessing teh school’s current hardware/software set up and make appropriate recommendations for teh implementation.
• Managing multiple IT Management Service Accounts for schools which include installing software updates; database administration, help desk management and operations, creation of user IDs and security profiles, disaster recovery management, software and system updates, application customizations as well as hosting and SaaS solutions.

Confidential

Senior Project Manager

Responsibilities:

• Successfully manage multiple small to large scale IT projects in teh healthcare industry. Duties include but are not limited to facilitate meetings, coordinate and manage a team of trainers, developers, field technicians, along with outsourced vendors. Develop and manage teh project’s schedule, timelines and identify critical paths, manage project budget and provide weekly/monthly budget reports, develop project communication plans and all other management aspects of teh project.
• IT Healthcare Projects consists of Corporate Acquisitions- Rehab Care and Home Health & Hospice Acquisitions which required implementing computer hardware/software and network upgrades in more than 1500 facilities as well as provide adequate training for staff acquisition. Plan, conduct, administer and close procurement for 3rd party vendor if needed. VOIP Implementation included upgrading network and cable infrastructure of more than 5 hospitals and 35 LTC Centers across teh nation. Plan, conduct, administer and close procurement for 3rd party vendor if needed.
• Video Conference Implementation consisted of upgrading network and cable infrastructure in more than 15 hospitals, business offices and LTC centers across teh nation to successfully launch video conferencing project. Plan, conduct, administer and close procurement for 3rd party vendor.
• Call Center Relocation consisted of working with DNS to determine appropriate network equipment required for new location, assessing cabling and network needs for new location, coordinating move of hardware and setup. Plan, conduct, administer and close procurement for 3rd party vendor. EMR Implementation consisted of working with project team to coordinate hardware/software as well as network setup required for implementing Kindred’s EMR software for new acquisitions and working with trainers to coordinated EMR staff training. Other various hardware/network infrastructure projects.

Confidential

Project Manager

Responsibilities:

• Work closely with Program Manager as well as management staff with a large-scale project while implementing processes utilizing noledge of ITIL Service Management and teh PMI methodologies. Prepare daily and monthly reports as well as performance metrics for Server Operations. Assist management with weekly meetings and provided minutes.
• Actively communicate with teh client to provide daily reports and address /resolve any issues or concerns. Closely worked with team-members to properly assign Infrastructure Service Requests, End-User Request as well as properly schedule and communicate with Change Management to approve Request for Changes.
• Professionally coordinating with teh helpdesk, network, server, storage, and backup engineers to ensure technical issues are resolved within SLA. Schedule and coordinated daily projects and tasks for engineers and team-members.

Confidential

Portfolio Manager

Responsibilities:

• Contracted with reputable Insurance and Financial Corporations across teh nation to offer finance; insurance products and financial planning options.
• Managed client portfolios through utilizing financial management tools and software, created and presented benefit packages, personal and corporate budget plans, provide financial analysis, cost management, and risk management on a personal and corporate level. Evaluate data obtain through task analysis, business processes, surveys and workshops.
• Host presentations via traditional conferences and web-conferences to influence client interest, provide exceptional service to new and existing clients by identifying their goals, concerns and addressing issues, prospect through different networking channels and organizations to establish and maintain a profitable book of business.

Confidential

RE Project Management Consultant

Responsibilities:

• Coordinated real estate projects with various professionals and organizations throughout teh state of Kentucky and Indiana.
• Projects include but were not limited to new builds, real estate acquisitions, and new business development. Managed multi-million dollar properties including budgeting, marketing, sales, as well as rental and maintenance managemen