SUMMARY OF QUALIFICATIONS

• Results - driven and motivated Technical Project Manager with extensive experience coordinating and leading large, complex, multi-phased projects for Fortune 500 firms across a wide range of disciplines including IT services, networking, technology hardware and operational support.
• Major experience lies in strategizing and leading cross-functional teams of technical professionals to bring about fundamental change and improvement in strategy, process, and profitability .
• Application of strong attention to detail and efficient multi-tasking abilities to excel in time-critical environments, meeting all standards for quality and productivity.
• Project Management Professional (PMP) .

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Senior Infrastructure Project Manager

Responsibilities:

• Managed UA’s Internet Offload project, moving internet traffic off MPLS and onto a dedicated zscaler circuit for over 250 airport locations. Project increase bandwidth at airports, cargo, kitchens and offices.
• Coordinated $2.5MM Aruba AP remediation project for United’s seven HUBs for over 1500 APs. Project improved wireless access at various sites and prepared locations for future bluetooth project.
• Managed WAN circuit remediation project completing circuit upgrades for 125 United sites consisting of Sprint and AT&T circuits.
• Conducted B2B VPN tunnel migrations for over 125 United business associates. Project preprared move to United’s New D Confidential Center (NDC).

Confidential, Chicago, IL

Senior Project Manager

Responsibilities:

• Orchestrated project delivery resources/teams in the course of pre and post construction of new offices and expansions, with a scope of responsibility including d Confidential room layout, equipment identification & procurement, circuit ordering & installation, and office setup of network, phones and workstations.
• Coordinated all activities of the project team ensuring project tasks are completed according to schedule and budget. Facilitated all team meetings and communicated tasks and responsibilities to project team.
• Communicated project status to stakeholders, VPs and project executives according to established communication plan.
• Maintained project documentation on SharePoint including, schedule, budget, status reports, invoices, change orders and lessons learned.
• Mentored new Project Managers on the organization’s policies, procedures and departmental programs.
• Modernized processes, tools, and best practices, valued by other project managers throughout the organization, improving project management and reporting efficiencies by 40%.
• Conducted $2.0MM VOIP implementation/upgrade, including circuits, routers, switches and over 900 phones.
• Managed the replacement of Sprint’s voice and d Confidential circuits with Verizon for over 70 corporate offices, resulting in $2MM in operating cost savings over the course of a 3-year period.
• Slashed 30% from office monthly operating costs by implementing 4G as a replacement backup circuit for 15 small to mid-sized offices.
• Managed $1.5MM hardware refresh of Cisco routers nationwide, over a 9-month period.
• Coordinated over 100 d Confidential center moves and migration with virtually 100% accuracy of schedule and budget.
• Organized and led IT teams in the successful migration of more than 60 on-premise servers to a cloud based virtual environment, resulting in $720,000 annual savings while also improving security and performance.
• Spearheaded large-scale initiatives including the oversight of the Audio/Visual distribution of JLL’s annual Town Hall meetings to an audience of 60,000 employees in over 100 offices nationwide.
• Commanded a $3MM project over 5 years, managing 35-member team focused on product testing and implementation of a Mobile Response initiative designed to improve police response time and lower crime throughout Chicago.
• Directed IT personnel, county staff, vendors, contractors, and municipal leaders in the wiring and setup of 15 existing County towers, 37 municipal buildings, and 80 cars, including antennas, hotspots, strongboxes, and Alert Stacks. System provides remote and instantaneous video corroboration among first responders, government officials and security services throughout the County.
• Facilitated weekly project progress meetings with field personnel, suppliers, operations, and IT team members, tracking progress against goals, objectives, approved budgets and approved timelines.
• Launched the testing and installation of ShotSpotter technology in 12 Chicago neighborhoods, successfully completing the installation ahead of the 3-month schedule imposed by the County.
• Implemented a proprietary asset management solution for equipment tracking, supporting over 4000 desktops, 1500 laptops and 2500 network equipment items.
• Coordinated network procurement services of Cisco, Anixter and Powerware equipment for buying consortium consisting of over 300 colleges, universities and medical centers.
• Effectively managed $2.5MM equipment inventory consisting of over 4000 items.ciencies, and save t
• Managed $2.5MM CPS Internet Services project implementing hardware, software and services. Delivered email and web access to 500,000 users throughout the school system.
• Directed networking consultants and architects in the consolidation of several independent AS/400 mainframes. Efforts increased staff productivity and decreased equipment service requirements.
• Managed day-to-day operations implementing hardware, software and services providing email and web access for 50,000 users.
• Organized the creation and implementation of an $1.6MM order entry system for Andersen Windows including portal design and functionality.
• Transformed break-fix services for Chipotle Mexican Grill’s 765 stores and 200 corporate users with a project budget of $825,000.
• Redesigned desktop standards for Dominick’s PC environment including hardware, build and roll-out strategy for Chicagoland stores.

Confidential, Schaumburg, IL

Systems Engineer 

Responsibilities:

• Performed planning, system integration and servicing of wired and wireless thin client computing solutions.
• Managed deployment of wireless network and thin-client computers for private hospitals. On average, reduced departmental costs by 22% and improve overall efficiency in emergency rooms and admitting departments.
• Designed procedures for Information System personnel to install systems independent of on-site support.
• Developed key standards and principles along with recommended management tool standards.
• Evaluated total cost of ownership of thin client computers for large hospital organization. Assessed several manufacturers’ products and provided documentation of their functionality and maintenance requirements.
• Instructed classes for value added resellers (VARs).
• Provided technical support for clients and end user community.

TECHNICAL PROFICIENCIES:

• Microsoft Excel Microsoft Project
• Microsoft Outlook SharePoint Plan Plus
• Visio Workfront Coupa Skype
• WebEx Solstice Cisco Wireless Cisco SIP
• DHCP, DNS, TCP/IP
• Knowledge of Agile & SCRUM Methodologies
• Ability to read and understand architectural drawings
• Knowledge of leases, contracts, and construction practices