CAREER SUMMARY:

Role: Senior IT Infrastructure Program / Project Manager: Data Center Server Migrations, Infrastructure Build-outs, Server Decommissions, EOL / EOS Support / license renewals

Experience Summary:

• Data Center Migration Infrastructure Build-outs: Storage Network engineering, Database-System Security Administration, Application workflow mapping and datacenter migration phase packaging, network refreshes and upgrades, Windows Exchange Server Builds including Active Directory LDAP Migration, Kerberos, DNS.
• Banking / Brokerage: front-office / back-office application design and implementation of fixed income, mortgage backed securities, depository-clearing house interfaces, wealth management interfaces to trading and investment systems.
• Applications: planning, charter / requirements creation, design, development, QA testing, Deployment
• Business Continuity: business recovery solutions / application prioritization / tier leveling
• Disaster recovery planning, testing, DRT solution implementations, backup recovery
• System End of Life planning and application s phase out / closedown,
• Outsourcing: offshore team management, monitoring and setup of ITIL Service Desk ITSM Tools
• VM / Virtual environments: Migrated / transitioned physical servers to VM for US, EMEA, Asia PAC
• Management consultant to major NYC NJ corporations to assist senior managers with automation planning, improvements and cost savings strategies.
• Manufacturing Applications: Bill of Material automotive parts assembly, steel frame construction components, Navy ship / submarine component parts.

EXPERIENCE:

Type Years

• Application Design 10
• Application Failover / Dual Site Live 12
• Applications Development 8
• Application Software Testing 3
• Asset Management 3
• Bill of Materials Creation 7
• Brokerage, Trading Applications 10
• Business Continuity Planning 7
• Business Analysis 15
• Business Impact Analysis 7
• Business Process Redesign 10
• Cobol Mainframe Programming Language 15
• Change Release Deployment 15
• Data Center Infrastructure Upgrades-Application Migration 15
• Server Hardware Decommissioning 10
• Distributed Environment Application Support 10
• Infrastructure - Data Center Consolidations / Migrations 7
• ITIL Data Center Computer Operations Environment Upgrades 4
• ITIL ITSM / Service Management Upgrades / Implementations 3
• Management Consulting 3
• Network Upgrades 2
• PMI / PMO Methodology Setup 8
• Project Management Life Cycle planning / Work Breakdown Structures 15
• RFI-Request for Information 5
• RFP-Request for Proposal 7
• RFQ-Request for Quotation 10
• RFT-Request for Tender 5
• RUP / Rational Unified Process Integration 2
• Wealth Management Interfaces 4
• Web Portal Design 2

IT PROJECT TOOLS:

• Clarity 1
• Remedy 2
• MS PPM 1
• ITSM 2
• MS Office Suite 15
• MS Project 15

SKILLS:

• Billing/Charge-Back Inter-Department Charge-Back interfaces, Customer Billing, Bank Reconciliation, Document Imaging
• Brokerage Trade, P S, Risk Analysis, Trader Pricing Work-Station, Fed Depository street interfaces, GNMA Mortgage Backed Securities, REIT's, Interest Rate Swaps, Tranche's
• Budget / Cost Control Extensive experience with budget preparation and project cost control / management
• Commercial Insurance Policy, Workers Comp Claim Processing, Premium Reporting, Risk Management Reporting, EDI Notice Of Loss Reporting to State Governments
• CMMI Integration of Capability Maturity Model with Life Cycle Methodologies
• Cost Savings Server / Hardware Decommissioning of EOL Servers, migration of applications and data to Virtual environments
• COTS Commercial-Off-the-Shelf vendor software solutions implemented for major US companies, US foreign governments
• Database Software DB2, Sybase, Oracle, SQL
• Desktop Software MS-Office 2007-Word, Excel, PowerPoint, MS Project 2007, Visio 2003
• D/Recovery Comdisco, SunGuard, IBM Data Centers, Exabyte Auto-Loaders, Legato
• Replication Software, Seagate Fail-over Backup Software, Dual-Site Live, Failover
• Derivatives REMIC's, CMO's, Forwards, Futures
• Financial G/L, A/P, A/R, Fixed Assets, Payroll, State / Federal Reporting, Budget / Cost Tracking
• Infrastructure Hardware Network Infrastructure Build-outs-web-portal front-ends, back-end and middleware dual-site live environments to support banking, brokerage 24/7 operations
• ITSM Service Mgmt. Study and implementation of configuration management tools to support Operations and Data Center migrations
• Medical/Health Ins. State of New Jersey: Medicaid, Kid Care Program Benefits
• Methodology/SDLC RUP, PMI, Booz Allen Project life Cycles
• Modeling Tools Rational Rose / UML, BPWin, Erwin
• Monitoring Tivoli, SMF Tools, MOM
• Messaging Software IBM MQ Workflow, MSN MQ Messaging Software, XMS, IBOLT, Java Message Service, Oracle JMS WebSphere / Weblogic
• O O Design Use Cases, Collaboration, Class, State, Component, Design, Deployment
• Pricing Feeds Bloomberg, Reuters 3000 Plus, Nasdaq, TIBCO
• Planning Perform detail planning for all projects that includes all SDLC / life cycle documents and financials for project tracking and control
• Process Automation Documented and converted manual workflow applications / processes into automated computer processes for major New York Banks / Brokerage firms
• RAID Manage Risks, Assumptions / Action Items, Issues, Decisions Made
• Regulatory AML/SAR Implementation Support for Anti-Money Laundering AML and Suspicious Activity Reporting SAR
• RACI Roles/Responsibility-Responsible, Accountable, Consulted, Informed
• Reporting Tools Business Objects, SQL, Query, IBM PMT Engineering/Issue Tracking
• RFI, RFQ, RFP, RFT Wrote RFI, RFQ, RFP, RFT for Major Banks, Accounting Firms Booz-Allen, Arthur Anderson , US Corporations and Government Agencies US Navy Department, Federal Home Loan Bank Board / Freddie Mac and GNMA
• Security Devices RSA Digital Signature, Smart Card, Computer Pen Signature Authentication, CRYPTO Cards, RAS soft tokens
• Storage Devices SAN, NAS, Distributed, Redundancy / Remote solutions
• Structured Finance Custody, Registration/Transfer/Payi ng, Repo's, Interest Rate SWAPS
• Testing Tools Compuware QA Center Client-Server Regression, Defect Tracking, QA Playback Legacy Tools McCabe Instrumentation / Probe Test Interaction tools
• WBS Detail Work Breakdown Structures / Project Plan tasks
• Web/GUI GNMA Pool submission MS-SQL , Trader Workstation Unix , Policy, Premium, Claims, Loss Reporting MS-SQL , Brokerage Plus System/Advantage Sybase
• Web Software Retail web-based Portal for Residential Real-Estate Mortgage-backed Securities loan-biding/rate locking, servicing, Web Portal for Group, Individual and Universal life Policy/Contracts Agent Access, Internet online / retail banking
• Vendor Packages SunGuard Portfolio Management System, McCor mack Dodge G/L, MSA General Ledger, Fixed Income Pricing, TAPS Front/Back Office Brokerage, ADP's Brokerage Plus System /Advantage, Siebel Call-Center / Customer Relationship Management

EMPLOYMENT HISTORY

Confidential

• Planned, scheduled, managed, and implemented infrastructure upgrades subsidiary companies. Management activities included requisition / purchase of network application hardware servers, routers, and controllers purchase and installation of data center cabling network and application testing building space acquisition and construction permit approvals.
• Planned, managed and reported team progress, data center infrastructure activities, active directory migration and productivity metrics to senior management.
• Held weekly/monthly meetings with engineering, network, application teams and senior management to plan and forecast data center upgrades disseminated product information and reported progress weekly and as needed basis.
• PMO reporting governance included creation of RACI Charts Responsible, Accountable, Consulted, and Informed and RAID Risks, Issues, Assumptions / Action Items, and Decisions made .
• Managed risks, issues, escalations and reporting to senior management and project governance.

Confidential

• Evaluated, and tested ITSM / Service Management vendor software capabilities. Created detail requirements, presented findings / recommendations to senior management. Set up presentations for client to evaluate ITSM vendor software that included Service Management capabilities that would enable IT to provision, support, monitor, and control the operations environment effectively.
• Service Management features and functions included Event, Configuration, Incident, Availability, Problem Management, Change Control, and Service Level Management.
• Vendors evaluated included: Service Now, BMC, HP, VMware v-Sphere

Confidential

• Planned, defined, designed and implemented Windows, Solaris and Unix VMware / virtual environments for Bank applications. Locations included New Jersey and New York areas in coordination with staff / data centers in EMEA. Major activities included analyzing existing physical server environments and working with engineering teams to develop technical specifications and implementation plans for application migration to VM environments.
• Decommissioned EOL and Physical servers migrated to VM environments.
• Developed technical architecture and application environment documents for presentation to senior management. Presentations included virtual machine design, transition migration steps, Cloud Computing Architecture, transition steps, and cost / benefits savings.
• Assisted engineering with the definition of: existing physical machines resources, new virtual machine design, and project steps required for cutover to VM / virtual environments.
• Service Now Configuration Management support updates for physical server conversion to VMware.
• Analyzed Bank environments to track metrics / transaction activity on existing application environments to determine which servers were no longer active. Developed plans and submitted requests to decommission servers that were no longer used.
• Upgraded MS Exchange Server from 2007 to 2010. Added Role Based Access Control / Administration delegation and extended large mailbox support.

Confidential

• Managed the planning, scheduling, moving and implementation of multiple US data center platforms / applications to Canadian data center sites. Major activities included: hardware - sizing, ordering, infrastructure middleware build-out, testing and installation of multiple applications / environments - Dev, SIT, BAT, PAT, production and Disaster Recovery for both mainframe Zos and distributed environments. Managed data center staff - system administrators, DBA's, Websphere middleware engineers. Completed the server de-commissioning and disposal of legacy hardware and applications:
• Data Center and business application migrations of front-end banking systems to data-centers in international locations. Implementations included internet, intranet, client-server, multi-platform UNIX, Windows, AIX, and Linux . Web environments included Websphere and WebMethods database environments included Oracle, SQL.
• Migrated Bank applications in US Data Centers to centralized Canadian Data Centers. Decommissioned EOL and physical servers no longer needed.
• Developed proposals, project costs, project plans - for the tracking and implementation of several business applications across multiple lines of business areas.
• Managed multiple data-center rollout teams that consisted of network engineers and Windows, UNIX, Linux, AIX engineers, Oracle / SQL DBA's, SAN engineers and operations staff.
• Held daily management team meetings to brief engineering product teams on project progress and to disseminate project technology information.
• Tested implemented application platform messaging interfaces for Oracle JMS WebLogic, Websphere , IBM TX Series.

Confidential

• Planned, scheduled, managed, and implemented multiple data center / application moves to a new locations / sites in the New Jersey / New York area. Major activities included hardware network infrastructure build-out, testing and installation of multiple environments Production Disaster Recovery for both distributed and mainframe environments. Managed data center contractors, vendor staff - system administrators, UNIX middleware engineers, electrical engineering contractors, decommissioning / disposal of legacy hardware and applications.
• Designed - development, integration and Quality Assurance environments for programming and testing teams, which improved efficiency and rapid solution implementations for their major clients.
• Developed technical architecture and application architecture design documents for presentation to senior management, which provided virtual machine environment comparisons.
• Assisted in the evaluation, selection and implementation of Sunfire 6400 virtual environments.
• Decommissioned physical servers no longer needed after the applications were migrated to VM environments.
• Managed multiple project teams to successfully implement infrastructure and network components for broker / dealer applications
• Established ITIL Framework for Offshore Level 1 2 Infrastructure monitoring support teams
• Implemented document Imaging system with dual infrastructure and backup recovery systems that provides trade / deal broker dealer document lifecycle tracking.
• Wrote RFI / RFP to obtain Network Engineering Support
• Developed interfaces to Wealth Management applications and off-shore service centers
• Upgraded MS Exchange Server from 2003 to 2007. Added improved - calendaring, unified messaging, mobility and Web access.

Confidential

• Planned, scheduled, managed, and implemented multiple data center moves / applications to new locations / sites in Houston, Dallas, Wilmington, New York City, Newark, Del, India, and Hong Kong. Major activities included hardware network infrastructure build-out, testing and installation of multiple environments Production Disaster Recovery on both distributed and mainframe environments.
• Migrated 400 applications on over 100 servers to consolidated servers in new Delaware data centers.
• Managed data center staff - system administrators, UNIX Windows, electrical hardware server engineering contractors. Completed decommissioning and disposal of legacy hardware and applications.
• Established ITIL procedures for Help/Service Desk Monitoring of Mainframe processes.
• Implemented ITIL framework for offshore support the Investment Tracking System in India, Hong Kong Australia
• Managed major phases of the IBM remediation / outsourcing contract with Chase. Communicated and coordinated business application, operations and engineering activities network cabling, Storage Area Network, mainframe distributed database creation / installation .
• Implemented business applications including fail-over and business continuity at data-centers in the tri-state area. Implementations included internet, intranet, client-server, multi-platform SUN Solaris, Intel Windows 2000 environments and technologies. Web environments included Websphere and WebLogic database environments included Oracle, DB2, and UDB, Network environments included VAN, WAN, LAN and VPN that supported worldwide operations.
• Implemented a 24 Intel server business continuity site for Retirement Services in multiple data centers.
• Implemented SAN / NAS storage systems as part of the major business continuity initiatives for existing bank applications.
• Defined and implemented backup and recovery strategies / equipment for NT, UNIX and EMC/Compaq storage networks.
• Developed proposals, project costs, project plans - for the tracking and implementation of several business continuity sites.
• Managed multiple data-center rollout teams that consisted of network planners, NT engineers, DBA's, SAN engineers and operations staff.
• Held daily/weekly meetings with engineering and product teams to disseminate product information, training materials and reporting templates.
• Wrote RFI, RFQ, RFP's to obtain hardware, labor and software costs required for data center upgrades, migrations and consolidations.
• Obtained COTS Commercial Off the Shelf software use by Chase Bank departments / subsidiary banks for financial and cost reporting.
• Used Process Automation tools to develop workflows of existing server engineering / network connectivity and create new workflows to re-engineer applications and environments.
• Upgraded MS Exchange Server from 2000 to 2003. Added enhanced disaster recovery which allowed administrators to bring the server online more quickly. This allowed the server to send and receive mail while the message stores are being recovered from backup.

Confidential

• Planned, scheduled, and executed plans to meet deadlines for relocation of claims insurance applications to a new data center in Charlotte, NC. Managed Technical support teams to ensure all desktops and servers were migrated on time to meet data center migration deadlines.
• Decommissioned EOL and physical servers no longer used.
• Managed technical support services for the implementation of Client Server and Web application development teams.
• Provided PMO / infrastructure support for requirements, application design and production implementation.
• Managed the installation, testing and production implementation of vendor and application NT desktop software.
• Assisted with the setup of a new CRM Call Center to provide customer service to TIAA-CREF affiliated organizations.

Confidential

• Planned, scheduled and implemented new Web JAVA application / JVM's for fixed / variable investment products. Managed team of RUP Architects, Unix engineers, and JAVA developers to complete project within budget and required time-frames.
• Managed a group of 25 web java developers, testers, application designers and Database Administrators.
• Designed a Websphere Web-Portal for Agent access to Group and Individual contracts.
• Implemented major fixed and variable contract and product components.
• Generated client contract calculations and statement components.
• Created test cases and data generation scripts.
• Converted MSN MQ to IBM MQ Workflow messaging software for implementation across mainframe and distributed .NET platforms.

Confidential

• Planned, scheduled and implemented new products for Secondary Market Mortgage-Backed securities. Coordinated application development teams to complete implementation on schedule.

• Defined, wrote user requirements and designed Mortgage-Backed-Securities online Front-Office trader processing enhancements/modifications. Coordinated application development teams and implementation of functionality that included trade cancellations, trade amendments and TBA re-allocations.
• Interfaced with business user department heads, developed detail requirements and implemented asset-backed, mortgage-backed, CMO's, REIT /derivative, Futures products.
• Developed client interfaces to wealth management investments held in custody for clients.
• Developed detailed development and production implementation project plans and costs.
• Cross-Platform Development AS400, Compaq Servers/Windows NT, Mainframe DB2, Sun Solaris 450's.

Confidential

• Assisted in the Planning, scheduling, managing, and implementation of an e-commerce web-site. Sized, ordered and installed infrastructure, applications and vendor applications.
• Assisted in the design and implementation of an e-commerce web-site for the Retail Trading products area. Design included web server, application server and database server requirements.
• Assisted in the set-up of a Call Center CRM for Retail trading clients.
• Implemented The ADP's Brokerage Plus System/Advantage Sybase for the e-commerce Retail trading.
• Defined access methods, desktop client requirements, ADP's Back-Office Feeds, in-house P S Reconciliation interfaces and connectivity for vendor systems.

Confidential

• Defined and developed physical models for brokerage front-office and back-office e-commerce applications.
• Assisted in the implementation of web server and application feeds to downstream systems.
• Developed physical models of brokerage - front-office, back-office and e-commerce applications.
• Defined transactions, databases, flat files, reports, flows and dependencies using Visio, Access, Visual Basic, and Computer Associates Erwin Entity Relationships / BPwin Business Process Reengineering modeling tools.

IT Experience Summary

Confidential

• Planned, designed and developed a mainframe and client server MS-SQL migration plan. Managed design and implementation of a client-server platform.
• Installed a Worker's Comp Claim system with interfaces to GenTran communications / message routing software . Provided setup and training for US State Worker's Comp agencies. Installed desktop claims software and transmission links between Crum Foster US State Worker's Comp agencies.
• Organized and developed a mainframe / client-server MS SQL migration plan. Installed SQL 6.5 and Windows NT 4.0 for all new client-server applications. Developed and implemented a client-server data warehouse strategy for financial, policy, premium, and human resource applications.
• Planned and organized the setup of a testing lab for MS-SQL and Windows NT. Lab included TCP/IP, Novell, and Citrix Winframe communications protocols.
• Defined and implemented a backup and recovery strategy/equipment for NT, Lotus, SQL and Essbase servers.

Confidential

• Planned, scheduled, managed and implemented an RS6000 code conversion and testing factory in Barbados for remediation of the SunGuard portfolio application.
• Assisting in the planning and setup of an off-shore code remediation/renovation and testing factory in Barbados.
• Designed and Implemented SunGuard business continuity systems and procedures for the SunGuard portfolio application.
• Modified the Sunguard Portfolio Management systems to be Y2K compliant.

Confidential

• Planned, designed, scheduled and implemented front-end, middleware and mainframe architecture platforms to support new GNMA mortgage backed securities requirements / processing.
• Managed a staff of twenty-five programmer/analysts that provided Windows NT 4.0, MS SQL 6.5, and Novell LAN investment systems for major clients nationwide, and federal government agencies.
• Defined, designed, organized and implemented a test lab environment for Client-Server applications using a MS SQL environment.
• Designed, developed and coded a Windows NT Client-Server system that connected all U.S. office locations for submitting GNMA pool information. Client-Server system utilized Citrix Win-frame for dial-in communications.
• Designed, coded and implemented Comdisco Sun-Guard business continuity systems and procedures for a mortgaged-backed security application
• Designed, coded and implemented a combined mainframe and MS-SQL Distributed Server based mortgage-backed system which provided pool submission, commitment, registry, transfer, disbursement and pool factor processing pricing , REIT derivatives , CMO and mega-pool processing. REIT system included mortgage-backed derivative products based on traunches /slices of original mortgage pools. Installed interfaces to deposito ries, service bureaus and Government systems that provided mortgage principal, interest and balance informat ion.
• Implemented major components of LAN-based Structured Finance applications such as - Global Custody, Gestation Repo and Window Ticket tracking.