Summary of Qualifications:

Areas of expertise include utilization of project methodology SDLC and Waterfall , gap analysis, liaising with senior-level executives, resource tracking/allocation, gathering and documenting business requirements, change management and continuous improvement. Industries include Marketing, Banking, Healthcare, Health Human Services, and Manufacturing.

Technical Skills Summary:

MS Office Suite Excel, Word, Access, PowerPoint VBA Programming MS Project Lotus Notes Outlook PMP Certification MS Visio Dimensions Change Mgmt Software SDLC Waterfall methodology Negotiation/Mediation Contract Management Clarity 7.5.3 13 and HP PPM Toad and Quality Center Test Tools MS Share Point designer MS Project Server / Project Portfolio Mgmt. Unifi, ACAPS, Hogan, MSP, CoreLogic, RealEC, NetIQ.

EXPERIENCE PROFILE:

Confidential

Program Management Office Staff Augmentation

• Assigned to a Project Management Office to provide program data extraction, analysis and automation of reporting process. Automation activity completed.
• Provided guidance to Executive Directors on the benefits and functionality of Clarity v13 in governance of their entire program and project oversight. Manual processes and constant status reports moving to them can be streamlined and more efficient in using resources, materials and financial analysis.

Confidential

IS Project Manager Staff Augmentation

• Assigned to manage enhancements to the manufacturing application that initiates and supports the processes that control, parts, tools, line position, materials supply applications. That is utilized globally. Numerous integrations, building reference and disaster recovery plans for 8 systems.
• Assigned to manage enhancements to a production application that initiates and supports the resource job rotation guidelines to support line resource management. Numerous integrations, building reference and disaster recovery plans.
• Assigned to various mid-sized projects for the Business Systems Services, IS Mfg Delivery Team.

Confidential

Business Project Manager, Sr., VP

• Lead in implementation of the Dodd-Frank Legislation for home lending.
• Developed revenue opportunities with related business cases for new products, additional fees, product improvements, and profitability analysis of existing products and delivery channels.
• Served as a project manager for a broad range of tactical and strategic projects, business segment-driven lead role for more complex, highly visible or cross-functional strategic initiatives.
• Lead business segment teams through mapping of current environment, identifying improvement opportunities, creating new workflows, and prioritizing improvement initiatives to meet business segment goals.
• Presented recommendations to senior management regarding business/operational improvements and revenue opportunities.
• Developed and managed the implementation of the approved business/operational improvements including recommended technology expenditures.

Confidential

Business Process Project Management / Marketing

• Project Manager for re-engineering business processes for project and portfolio management.
• Designed, deployed and trained front end users on an MS Access database to capture and manage demand of work requests. User manual prepared and provided.
• Designed, deployed and trained front end users on time management and resource capacity allocation planning.
• Designed and developed workflows, decision diagrams and deliverables templates for departmental use.

Confidential

IT Technical Project Management / PM PC

• Project Controller / IT Technical Lead on a large budget, complex project to implement and integrate HPs Exstream Dialogue billing and correspondence generation/reprint software. Budget 2.5 million.
• Project Controller on a large budget, complex regulatory project for the Cook Nuclear Plant implementing 10CFR26 Nuclear Fatigue Work Rule. Budget 618,000.00 and 20 IT professionals team.
• Project Controller on a medium project to upgrade the transmissions from West/So. West to Corporate offices for resale to business. Budget: 68,000
• Project Controller on a large budget, medium complexity to upgrade the CEAS application used to monitor electrical transmissions and establish integrations with AutoCAD and Word auto forms for engineering. Budget: 365,000
• Project Manager on project to deliver upgrade to calculations and resell for South and West customers.
• Weekly status reporting utilizing Project Portfolio Management MS Project Server , as well as team collaboration over multiple business areas.

Confidential

Project Manager

• Project Manager of the implementation and user training of Clarity 8.1. Clarity is a Project Management application from Computer Associates.
• Standardized common processes such as project management methodology, project initiation/approval, and management reporting and risk assessment within the Clarity tool to mold the EPMO processes and functions.
• Provided guidance in the development of individual and team skills and competencies through appropriate training and mentoring of project management and Clarity 8.1 tool.
• Provided weekly communications and status reporting on project to Sr. Management.

Confidential

Project Support Office / Lead, Consultant

• Project Manager for the upgrade and user training of Clarity 7.5.3 to 8.1. Clarity is a Project Management application from Computer Associates. Decommissioned SharePoint sites.
• Implementation and configuration of new Governance, Risk, Compliance module of Clarity 8.1 application for internal audit and compliance.
• Vendor management duties and contract compliance with Computer Associates.
• Standardized common processes such as project management methodology, project initiation/approval, and management reporting and risk assessment within the Clarity tool to mold the EPMO processes and functions.
• Provided guidance in the development of individual and team skills and competencies through appropriate training and mentoring of project management and Clarity 8.1 tool.
• Provided weekly communications and status reporting on project to Sr. Management.
• Managed assignments of 5 staff members.

Confidential

Project Analyst / Jr. Project Manager, Consultant

• Responsible for the design, development, deployment, implementation, training, documentation, and project plans for Image Direct Deposit initiative. Small, medium and large corporate/consumer base.
• Develop and report executive and team status reports weekly.
• Maintain all project dependent documentation in an electronic filing database.
• Facilitate meetings with senior management, customers, business partners, and team members on a regular and consistent basis.
• Design, develop, deploy, and implement Visio diagrams reflecting business process re-engineering and access databases providing tracking and reporting to middle / senior management.
• Assist Sr. Project Manager with identification and resolution of risks, issues and business gaps that may negatively impact project progress. Escalate to senior management as may be necessary.
• Gather and document user business requirements and ensure that those requirements meet or exceed customer expectations with regard to project deliverables.

Confidential

IT Project Manager / Medicaid Health System Administrator 1

• Responsible for design, development, deployment, implementation, training, documentation, and project plans for the Long Term Care Rate Setting system Perseus , rate history system Pegasus , Level of Care system MDS for Nursing Facilities and Intermediate Care Facilities for the Mentally Retarded.
• Identified and began the development of an Enterprise Project Management Office. Documentation, process for approval, earned value evaluations for kill point decisions, SDLC processes, and closure/evaluation.
• Prepared all software life cycle documents initiation, planning, business requirements, system requirements and documentation for training train end users on system changes.
• Coordinated functions between MIS and BLTCF. Developed Access Databases utilizing Macros and VBA coding methods. Solutions included recovery tracking, quality incentive calculation, legal and legislative rule tracking and interstate case tracking for child support enforcement.
• Supervised and provided annual evaluations and quarterly performance reviews of staff.

Confidential

Senior Business Analyst, Consultant Apollo Consulting

• Consultant to Anthem / Blue Cross Blue Shield in the customization, deployment and implementation of the MetaVance software solution for Managed HealthCare.
• Team lead for Mapping business processes, developing customized customer reporting, customizing management reporting and analysis and recommendations for phased deployment.

Confidential

Health and Human Services, IV-D, IV-A, IV-E

Senior Business Analyst / IT Systems Design Lead, Consultant

• As Design Team Lead, assigned to design, develop, and document three significant system functions Locate, PRWORA Distribution, and Automatic Income Withholding .
• Defined scope, identified design requirements, recommended new policies and implementation, and change management recommendations in collaboration with senior state officials and county stakeholders.
• Created TDD Technical Design Document , SRD System Requirements Documents , and interface data mapping design charts, Visio process flow charts and diagrams for programmer coding use. Defined, planned, designed, developed, and launched multi-user Access database with Active X and VBA language.
• Converted Paradox data by utilizing flat file CSV to Excel for use in new Access application.
• Developed, implemented, and trained five staff members for agency Consumer Inquiry Call Center.
• Prepared project scope, business requirements documentation, supervision of user acceptance testing, preparation of user manuals and trained all end-users on final application.
• Answered inquiries from consumers, legislators and county officials. Systems validation and functional testing scenario development, reporting critical and non-critical system failures to project change control management.
• Designed and delivered job aides, training manuals, and desktop reference materials and provided video conference training to all end users.
• Trained local end-users on system utilization and case processing efficiencies tips, tricks and techniques that would best meet the federally mandated case processing timeframes.
• Input completion of project milestones directly to MS Project Plan as reported by ten member team as Regional Implementation Lead to ten counties in the State of Michigan and twenty counties in the State of Ohio.
• Developed and delivered presentations via local face-to-face and V-Tel to all county staff on Interstate Case Processing, IV-A and IV-D program interface and PRWORA distribution regulations.
• Assisted in development of policy regarding processing of cases referred via automatic interface with IV-A and IV-E referrals. Worked closely with IV-A to educate workers on the legal establishment of paternity in the CRIS-E system for referral to IV-D system.