SUMMARY
- Resourceful, strategic sales and delivery support professional with a proven record of success in program and project management in domestic and international sales and delivery environments.
- Extensive experience in sales, delivery, training, research and proposal preparation for the financial services, healthcare, transportation, manufacturing, energy, corporate real estate, and communication industries.
- Excels in building relationships, follow - through activities and exceeding client expectations.
- Motivational leader who skillfully manages cross-functional teams to execute against corporate plans and objectives.
- Organized, enthusiastic, creative; an individual who makes a difference.
PROFESSIONAL EXPERIENCE
Confidential
Director
Responsibilities:
- Managed sales support team
- Created policies and procedures
- Developed and deployed project best practices, policies, procedures and processes
- Qualified sales opportunities and organized resources
- Developed strategic approach for sales opportunities
- Maintained knowledge database
- Ensured Quality Assurance
- Wrote, edited and reviewed Executive Summaries, Proposals, Statements of Work
- Responsible for overall sales pipeline and business lifecycle management
Confidential
Bid Manager
Responsibilities:
- Managed sales support team
- Created policies and procedures
- Developed and deployed project best practices, policies, procedures and processes
- Qualified sales opportunities and organized resources
- Developed strategic approach for sales opportunities
- Maintained knowledge database
- Ensured Quality Assurance
- Wrote, edited and reviewed Executive Summaries, Proposals, Statements of Work
- Responsible for overall sales pipeline and business lifecycle management
Confidential, Dallas, TX
PMO Senior Project Manager
Responsibilities:
- Implemented the new International reservations system for Southwest Airlines applying Project Management disciplines such as quality, risk, tasks, resources, deliverables and change management.
- Created and communicated project plan, roles, tasks, milestones, deliverables, and critical path to all team members and project stakeholders
- Conducted project team status meetings as well as record and distribute minutes, including key decisions to ensure the project tasks and deliverable are met and risks/issues are tracked
- Acted as a point of contact between internal and external stakeholders (where appropriate)
- Proactively and timely coordinated and communicated project activities to all involved parties
- Provided timely and constructive performance feedback regarding resources assigned to projects
- Organized and facilitated daily stand-up meetings, reviews, retrospectives, planning, and demos
- Assisted in planning and managing releases
- Ensured successful completion of milestones within scope, budget, time and quality parameters
- Worked with the product leads to understand strategic priorities and work with project teams to design iterations ensuring the most strategic iterations were prioritized
- Developed, managed and reported key metrics to communicate project health and overall progress
- Developed and maintained effective working relationships with team members, stakeholders, and peers
Confidential, Dallas, TX
Marketing Sales Manager
Responsibilities:
- Created policies and procedures for Lockton Dunning Executives
- Built and maintained SharePoint Marketing database
- Created Sales Strategic Value Plan
- Managed New Business Development Pipeline Support for $15 million sales book
- Wrote, edited, proofed database of material for RFPs
- Developed and deployed project best practices, policies, procedures and processes
- Performed competitive analysis
Confidential
Proposal Manager/Bid Manager
Responsibilities:
- Defined policies and procedures for Proposal Operations department
- Built and maintained content database
- Qualified Opportunities with Sales Team
- Managed Capture Management to define Sale’s Strategy
- Wrote, edit, and proofed database of material for RFPs
- Managed multiple projects simultaneously
- Performed competitive analysis
Confidential, Dallas, TX
Senior Proposal Manager/Bid Coordinator
Responsibilities:
- Analyzed incoming client RFP requirements and ensured Securus response was compliant
- Led team reviews to discuss sales strategy, value proposition, and response status
- Developed, managed, and enforced project outlines and time lines
- Coordinated all graphics, research, editing, writing and production with designated staff
- Maintained content database using SharePoint
- Wrote, edit, proofed database of boilerplate material for RFPs
- Managed multiple projects simultaneously
- Developed and deployed project best practices, policies, procedures and processes
