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Program Manager / Project Manager Resume

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Atlanta, GA

Summary:

  • Over 20 years of management experience in Information Technology
  • PMP Certified Project Management Professional.
  • LBBP Six Sigma Lean Black Belt Professional
  • Extensive experience in the following:
  • Managing portfolio of SDLC Development, Data Center, IT Infrastructure, Sarbanes Oxley (SOX), PCI, Fraud Prevention, Security and Disaster Recovery projects in Finance, Health, Services, Retail and High Tech sectors.
  • Creating project plans, charts and WBS using MS Project, PlanView, Clarity and Office.
  • Managing budgets up to $15 M.
  • Managing global project teams up to 40 directly, 120 indirectly as well as dozens of vendors.
  • Managing large technical projects on time and within budget.
  • Business analysis skills such as JAD, information diagramming and process documentation
  • Creating and responding to RFPs and SONs.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta GA

Program Manager / Project Manager

Responsibilities:

  • Clients include Cox Enterprises, Fiserv (via Primus), Globecomm Systems, JC Penney’s, Home Depot, Confidential, CheMedImmune and T - System
  • Apex. Managed Payment Card Industry (PCI) compliance program for Manheim division of Cox Enterprises' Cox Automotive. Dramatically reduced PCI scope and risk by implementing an entirely new PCI compliant IT infrastructure to handle 72 payment channels. Implemented cloud services, virtual desktop infrastucture (VDI), point-to-point encryption (P2PE), Cisco I3 Secure Pause telephony process, iFrame web technology, Avaya Verint DPA and Semafone filtering. Managed the archival card holder data purges across 37 business units. Instituted new manual and automated data flows to reduce PCI scope. Centralized payment methods across 72 locations.
  • Managed a successful deployment program of a new IT infrastructure touching all aspects of data center operations including network, storage, Vmware, IBM Blade Center, AV, IDS, VDI and Active Directory. This infrastructure upgrade was to support PCI compliance and included more than forty individual workstreams/projects.
  • Managed a PCI compliance program across multiple divisions affecting nearly 10,000 employees
  • Primus. Managed FISERV implementation of new security audit and fraud prevention technology. new client intake process, moving new financial clients to new payment card industry PCI compliant and FFEIC compliant platform. Moved 25 clients across twelve months. Managed the implementation of new cloud-based code sharing system. Managed multiple disaster recovery and business continuity simulations.
  • Set up new nearly two dozen customers on state-of-the-art PCI compliant financial cloud platform
  • Managed PCI, Fraud Prevention and Security development projects
  • Managed multiple Disaster Recovery exercises and projects
  • Technology focus on cloud managed, video-centric, mobile delivery systems.
  • Mobile platforms include iPad, iPod Touch, iPhone and Android tablets and phones.
  • Managed multiple development, system infrastructure and data migration projects
  • Product consultant to hybrid digital and satellite systems platform vendor

Confidential, Atlanta GA

Director of Technology

Responsibilities:

  • Managed enterprise application, enterprise application operations, migration data network and satellite infrastructure migration, managed network quality assurance, web development and e-learning projects.
  • Also managed a web-based development team for desktop and mobile applications. Performed disaster recovery assessment and created risk mitigation plan.
  • Had budget and infrastructure management responsibilities.
  • Transitioned operations from 80% manual to 80% technology-based operation on time and within budget resulting in 300% increase in availability and a nine month ROI.
  • Migrated the enterprise system resulting in increased system stability and functionality while lowering total cost of ownership by 66%.
  • Negotiated and implemented new enterprise virtual platform agreement which increased functionality and ease of use while reducing costs by more than 50%.
  • Recognized as a key contributor to the success of the organization consistently named one of the world’s “Top 125 “organizations by a national journal for NINE consecutive years.
  • Managed a $15 million facility for optimal operational results

Confidential, Atlanta GA

Project Manager

Responsibilities:

  • Managed Sarbanes-Oxley (SOX) and PCI compliance projects including merger acquisition issues and federal regulation compliance issues.
  • Managed financial accounting projects including accounts payable, identity management, payroll, risk management and database access.
  • Managed nation-wide hybrid Cisco data network / Hughes satellite network infrastructure implementation project.

Confidential, Atlanta GA

Consulting Manager

Responsibilities:

  • Managed the design, development, and implementation of client’s projects.
  • Project phases include strategy, requirements gathering, design, build, implementation, quality assurance, resource scheduling, budgeting, cost-justification, and return on investment.
  • Clients include Cisco Systems, General Electric, Cognitive Arts, JP Morgan, Chase, Creative Digital Group, and Cendian.
  • Application areas include eCommerce, eLearning, Knowledge and Document Management, Intranet Services, and Human Resources.
  • Industries include high tech, health care, financial services, automotive, and logistics.

Confidential

VP of Technology

Responsibilities:

  • Served as Project manager and Development Manager for multiple design-build projects in a client consulting environment. Project phases included design, build, implementation, resource scheduling, budgeting, cost-justification, and return on investment.
  • Selected technologies and designed architecture for a core Human Capital Management offering in the business to employee practice (B2E).
  • Managed $1.8 million dollar (12 member team for 14 months) state-of-the-art knowledge and document management system.
  • Managed Cisco System's eLearning Ecosystem Alliance Project. This multi-vendor team consisted of more than 50 members across seven corporations. It integrated technologies from all seven companies to provide word-wide virtual training capabilities, sales demonstrations, and feasibility prototypes.
  • Member of the turnaround team to resuscitate high-risk projects and provide risk mitigation strategies for large projects.
  • Participated in the redesign of the Confidential client engagement methodology.
  • Clients included Perdue Pharmaceuticals, Mutual of Omaha (Medicare), Cisco Systems, Cemex, and Avnet.

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