SUMMARY

• An analytical problems solver that is driven by gaining knowledge of the problem and environment, then understanding strategic direction to charge toward solutions - both immediate and sustainable results; focused on building a collaborative and service motivated environment for the employee and customer.

PROFESSIONAL EXPERIENCE

Confidential, Addison, TX

Senior Project Manager, Cloud Solutions

Responsibilities:

• Lead the Confidential -Cargill (Ready-To-Implement) Program to implement trading partners setups, map development, and system deployments in a “agile” approach to expedite the implementation for multiple projects for Cargill worldwide.
• Guide the review, recommendation, and implementation of regulatory requirement to be in compliance with the Italian Sistema di Interscambio (SDI) and Hungarian Tax Reporting system for Cargill.
• Establish sprint schedules using Azure DevOps platform to manage RTI tasks and team priorities.
• Develop project initiation documents to detail the contract deliverables and timelines for the customer
• Establish a project plan to manage the implementation of the Managed services including requirements gathering, mapping, design, trading partners connects, integration and support
• Coordinate customer and Confidential resources to determine the scope of the B2B transactions to be implemented, communication method, and design.
• Coordinate the build of the customer profile, workspace, transaction with customer’s trading partners in Confidential production and preproduction environment.
• Manage and direct the efforts of the Confidential technical staff to ensure that the scope is implemented according to the contract, project risk are assessed and mitigation plans are developed and out of scope items are present as change request if needed.
• Manage the budgeted hours for Confidential resources on the project to maximize revenue to drive the revenue recognition.
• Create and implement billing triggers to ensure that the billing is submitted on a timely based and invoice acceptance by the customer

Confidential, Farmers Branch, TX

Senior Project Manager, Solution Delivery

Responsibilities:

• Guide the decomposition of the customer requirements into design specifications to support their maintenance and supply chain management system cutover.
• Support the sales process to reduce the risk associated with implementation and enablement of airlines and suppliers with Aeroxchange.
• Develop implementation project and establish the baseline, objectives, milestones and exit criteria with customers for the Aeroxchange suite of supply change and logistic products and services.
• Oversee all aspects of projects including but not limited to, setting deadlines, assigning responsibilities, completing tasks, and monitoring and summarizing progress.
• Concurrently, manage 15 to 20 customer integrations of Aeroxchange products from signed engagement through completion with operational handoff and billing to move customer from a manual to an automatic supply chain process.
• Oversee development and testing for integrations that utilize EDI data formats such as SPEC2000, EDI - ANSI x12, XML, OAG XML and cXML.
• Communicate and manage expectations of implementation projects from all aspects (Customers, Delivery Teams and Executive Management) .

Confidential, McKinney, TX

Senior Project Manager

Responsibilities:

• Lead strategic initiative to upgrade and modernization the call center technology to Cisco PCCE/UCS in support of 1,000+ agents in five corporate locations.
• Provide work breakdown structure, sequencing, resourcing, scheduling, monitoring and controlling of the project tasks to consolidated the four corporate phone systems into one centrally managed system to accommodate all 3500+ employees.
• Manage $5M+ baseline budget, fixed-fee vendor contracts, and T&M project change requests with vendors to ensure the project financials are aligned with the company standards.
• Deliver schedule crashing and fast-tracking to meet revised project release dates based on the business needs.
• Conduct root cause analysis of the phone system reporting issue to reveal the need for additional training and functionality.
• Manage impact analysis, requirements gathering and request for quote for reporting issue resolutions.
• Report project status and issues to C-level management and ongoing tracking via Innotas to the project team.
• Review vendor contracts and technical T&C to ensure that the company’s objectives and interest are protected.
• Develop and dispensed training for call center and non-call center personnel on Jabber operations and reporting.
• Devise and implemented a conversion plan, schedule and tasks for the consolidation of the 4 company ActiveDirectory domains and upgrade Exchange 2003 to Exchange 2013 companywide.
• Collaborate with Facilities management to ensure that their projects to move offices are effective.

Confidential, Dallas, TX

Business Analyst III

Responsibilities:

• Decompose business request into requirements for design and development for inbound and outbound data files.
• Develop standard operating procedures for issue management and tracking using FogBugz.
• Design modifications to the project management process to create greater visibility for IT management and business requesters.
• Manage report and eligibility file requirements from business requests through the implementation phase.
• Create requirements and manage process to propagate Centene health case management flag through the Nurtur system.
• Construct requirements to restrict members of Centene health plans who in case management for load into Nurtur member management system.

Confidential, Dallas, TX

Project Manager

Responsibilities:

• Perform progressive elaboration for customer user web portal and data warehouse to ensure initial release provide framework for later release.
• Define and develop user stories, features, and test case web application.
• Developed roles, definitions, standards and processes for the Pointe Smart Project Management Office and IT Governance.
• Managed the design, development, testing and deployment of distribution customer’s credit and legal application to move from paper to electronic storage using SharePoint Online.
• Developed and presented sales demos and proof of concepts for SharePoint Online project management portal.
• Conducted interview and developed requirements, user stories and recommendation for customer’s needs for an interactive client portal.
• Created standard project plan and manage the scope of SharePoint solution deployments as a template.
• Managed and controlled the scope, budget, resources, and quality of customer’s credit and applications management system.
• Drove the requirement and development activities of internal SharePoint overhaul to align with Pointe Smart best practices in SharePoint deployment.
• Managed the tasks, documentation, and communication for O365/Exchange Online Migration of customers POP3 and Exchange email locations.
• Designed and administered web test for performance and throughput of customer’s Investor qualification and elections site.

Confidential . West End, NC

IT Project Manager

Responsibilities:

• Worked with customers support and accounting to document requirements, develop use cases, and engineer solution of the .Net projects.
• Developed and d ocumented requirements and constraints of the business for the migration of the subscription service to new architecture and payment system.
• Provided prototyping and business analysis for .Net C# EAI, point of sales, and order import applications.
• Developed Javascript/PHP code eCommerce subscription management and creation.
• Constructed service oriented architecture for Authorize.Net Customer Information Manager for customer payments.
• Created custom stored procedures and subroutine for MySQL and MS Server data transformation and load.
• Managed offshore PHP contractors for design and delivery of eCommerce subscription service migration.
• Coordinated design, development, unit, integration and UAT testing resources for completion of custom Point of Sales (POS) System improvements.
• Wrote documentation and training of 40+ book representative in the operation of the POS system
• Served as product and project manager of the custom built Point of Sales and warehouse management systems to drive enhancement and change requests.
• Developed and implemented IT standards for testing and reporting.
• Design sprint deliverables and release planning for POS, custom EAI tools, and subscription site.
• Initiated efforts for IT and business owners collaboration through project reporting and weekly product status meetings.

Confidential ., Irving, Texas

Business Integration Manager

Responsibilities:

• Planned, executed and controlled projects of integrating with vendors into the CSC EDI and ERP systems.
• Worked directly with owners to gather and document requirements, architect solutions and test deployment of modifications and enhancements to third-party-managed distribution and management ERP system.
• Managed EDI staff in daily operational support of the supply chain expansion to new vendors and products.
• Collaborated with stakeholders to develop business process flows for 832 and product file integration.
• Managed features release from ERP software vendor and coordinated integration and UAT testing.
• Led initiatives to integrate hospitals into CSC IT platform using EDI into Sterling GIS 4.3.
• Conducted business process assessments at member sites prior to integration.
• Contributed to original strategy and continuous improvement of CSC IT platform using TECSYS Web service modules.
• Partnered on master data management initiatives and aided senior management with budget and forecasting CSC utilization and growth.
• Defined and m anaged the quality assurance and control deliverables of Sterling GIS 4.3 upgrade to Sterling Integrator 5.0.

Confidential

Med/Surgical Supply Chain Integration

Responsibilities:

• Performed hospital assessment to ascertain supply chain / distribution needs and technical capabilities.
• Developed system requirements for modifications of ERP solution to Black Box EDI functionality.
• Spearheaded vendor integration with EDI systems using MS Project.
• Provided scenarios and data, and performed testing of ERP Black Box functionality.
• Created and published EDI implementation and specification guidelines for customer and vendor transactions.
• Architected custom data creation and testing program to contribute to testing effort.
• Designed and develop of boarding process for new trading partners within GIS 4.3 and TecSys EliteSystem.
• Created requirements for Gentran Integrated Suite 4.3 maps for inbound and outbound transactions.
• Established AS2 over HTTPS and SFTP connections with trading partners for transporting of ANSI X12 4010 EDI transactions and NACHA standard financial files.
• Manage the GHX implementation project with deliverable definitions and scheduling of resources within VHA and GHX.