Business Product Manager Resume

Personal Summary

Program Manager with an outstanding track record in delivering change within fast - paced environments. Consistent history of managing large complex projects and regulatory programs spanning multiple classes. Extensive experience facing off to senior business and IT stakeholders and delivering through both dedicated and matrix project teams. Extensive project management, program management, relationship management & IT management skills, gained through many years in the industry.

TECHNICAL SKILLS:

Create durable relationships with stakeholders & clients
Delivered high-value projects successfully managing small & large multi-geographical, cross-functional teams
Product and Project/Program Management, Solution Design, Application Architecture, Legacy-to-Cloud Evaluations & Migrations, Vendor Management, Legacy Digital Systems Evaluation & Upgrades, Legacy to RPA implementations, vendor management and administering RFPs

PROFESSIONAL EXPERIENCE:

Confidential

Business Product Manager

Responsibilities:

Product Management and business analysis for a new blockchain billing initiative using agile methodologies including JIRA (epics, stories, acceptance criteria), sprint grooming sessions and Confluence for online documentation
Revamped IAM for the online participants
Led a team of tech writers
Established the products MVP and set business priorities

Confidential

Senior Business Product/Program Manager

Responsibilities:

Delivery/Product Manager for the Consumer Payments Division
Delivery/Product Manager for the B2B Print Division - gathering requirements from partner businesses for new product development including SaaS and User Experience (UX)
Defined roadmaps, participated in ideation, set business priorities, established releases and specified MVP
Achieved 100% satisfaction managing external clients for customized products
Authored JSON-based APIs for payment processing (SaaS)
Extensive use of JIRA for epics/stories/acceptance criteria & Confluence for online documentation

Confidential

Senior Technical Program / Project manager

Responsibilities:

Stakeholder-facing Project/Program Manager for digital conversion projects; project size from 50K-3MM
100% stakeholder satisfaction delivering projects
Estimating project scope and cost, performed resource planning/tracking and collaborative engagement, created project charters
Managed teams of 5-30 off-shore and on-shore engineers, business analysts and testers using both waterfall and agile methodologies with a heavy emphasis on TDD
Delivered projects to identify and migrate applications from on-prem virtual servers/storage to AWS Cloud
Project planning, estimation, resource management, budget management, stakeholder negotiations and delivery
Successfully delivered regulatory projects including FINRA 4210 and MiFID II (waterfall and SCRUM)
Reduced business costs by 30% implementing Blue Prism RPA based projects for legacy system upgrades
Extensive experience using JIRA, Confluence, Microsoft Project and static code analysis tools
Delivered architecture & design documentation for a major multi-year Collateral project (17MM)

Confidential

Business Development/Product Manager Contractor

Responsibilities:

Product Manager for several of the company’s offerings in the online social media space
Front-line sales of enterprise software and services; target market was large financial institutions, Fortune 1000 non-financials, and SMB
Exceeded $1.5 million in sales by leveraging existing relationships and cold-calls
In charge of all customer relationship management

Confidential

Senior Technical Program/Product Manager

Responsibilities:

Successfully delivered a major on-boarding product from an off-shore vendor (25 engineering resources)
Collaborated with stakeholders, steering committees and off-shore vendors on SOW’s, architecture, project schedules and SDLC governance
Heavily involved with BU budgeting and priorities
Saved the bank $4 million+ over 3 years performing contract negotiations with software vendors
Successfully delivered various award-winning applications including Treasury Vision (real-time bank notification system; OLAP), Cash Management (Portal-based CMS) and a new-generation SharePoint Portal
Led RFP creation, response reviews and delivery for electronically delivered digitally signed PDFs
Created a Disaster Recovery strategy and infrastructure plans for several large mission-critical project apps

Confidential

Consultant - Senior Technical Project Manager

Responsibilities:

Designed and delivered APIs used in a SaaS-based Funds Transfer System using SOAP, WSDL and XML-RPC.
Managed a business/technical analysis project of enterprise-wide usage of a Service Oriented Architecture (Define/Identify interfaces, pilot small programs across silos for Cash Management)
Managed all off-shore Vendor Relationships. Negotiated SOWs, terms and conditions and authored SLAs