- An expert in ensuring exceptional IT performance standards by maintaining high standards of support, enterprise wide IT Management, ensuring user satisfaction and comprehending user needs and adapt to support operations.
- Well versed in IBM Mainframe environment for 13 years. Well versed with the various test procedures and have expertise in the development testing. Result focused & effectual leader with demonstrated skills and expertise in application development management.
- Thoroughly focused on the testing and project priorities as agreed - upon with the seniors. Adept in Software Development Life Cycle (SDLC) and its phases.
- Understands the role of testing within the application development lifecycle and business-related project constraints, and effectively advocate for the best possible customer experience of product quality within those parameters.
- Effectively balance curiosity about tests, test results, and bugs with project constraints on budget and schedule.
- Exhibits a demeanor of professional pessimism with determination to find, document, and advocate the repair of bugs.
- Steered various responsibilities such as Application maintenance, enhancement and development activities, quality management, delivery management, optimum resource management, documentation, quality management, SLA reporting.
- Manned various responsibilities such as delivery management, optimum resource management, documentation, quality management, SLA reporting, risk reporting.
Project Lead/ Team Lead
- Comprehend client process & requirements, created invoice, resource managementquality delivery, etc.
- Steered various responsibilities such as Application maintenance, enhancement and development activities, review activities, quality management, delivery management, optimum resource management, stake holder management, documentation, quality management, SLA reporting for the Annuity and retirement funds.
- Tax withholding and reporting system and CPS systems are being maintained and supported.