SUMMARY

• An IT specialist with 14+ years Banking experience with demonstrated expertise in Consulting, Business Analysis, Programming and Design
• Lead & Participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on - time delivery of project tasks and milestones; following proper escalation paths; managing customer and supplier relationships
• Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

TECHNICAL SKILLS

Web Technology: JSP, Servlet, JavaScript Programming SAS, Java, Python, MF COBOL, C++

Framework: JEE OS MS DOS, Windows, Sun Solaris 10.1, Linux

RDBMS: Sybase ASE12.5, MSSQL, PLSQL, Oracle Reporting Software Crystal Reports, Tableau, SAP BO

Application Server: WebLogic Big Data Hadoop, Spark {python & Scala, HBase, Pig, Hive, Flume, Sqoop

PROFESSIONAL EXPERIENCE

Confidential

Product Manager

Responsibilities:

• Increased the interest revenue by 30% by managing the migration of non-performing cash management accounts to more effective interest rate
• Implemented a range of User Guides, Product tools and Calculator which were extensively used by the Sales
• Coordinated & participated in UAT including creation of new products Test cases

Confidential

Business Analyst

Responsibilities:

• Successfully migrated SPSS modules to SAS and contributed to the effectiveness of Confidential capabilities by providing business information, analytical advice and decision support to business users
• Proactively communicated and collaborated with internal customers to analyze information needs and functional requirements and provide ongoing decision support with business intelligence
• Researched significant data sources available to best meet decision support needs and determine which sources are most appropriate given utility, costs vs. benefits & ongoing availability
• Planned and implemented new reports after evaluating all business requirements through continuous feedback and testing with key business representatives

Confidential

System Support Manager

Responsibilities:

• Structured client discovery session(s) to identify, document business requirements and translated to technical requirements document
• Managed a team of five individuals responsible for supporting the corporate banking products including the corporate online portal, incoming money transfer automation and retail banking portals.
• Resolved a business issue stopping $ US 1.3 billion worth of outgoing SWIFT transactions
• Used expertise and diplomacy to ensure satisfaction for all clients ranging from Managing Director to corporate clients
• Coordinated with vendors to solve issues with vendor-supplied software products, which handles several thousands of transactions amounting to millions of dollars every day

Confidential

Lead Systems Analyst

Responsibilities:

• Prioritized work, change management and coordinated between corporate clients and business users to understand their requirements and develop banking solutions for the clients
• Designed & implemented IPO subscription dashboard; critical management tool used for performance analysis