Product Manager Resume

SUMMARY

An IT specialist with 14+ years Banking experience with demonstrated expertise in Consulting, Business Analysis, Programming and Design
Lead & Participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on - time delivery of project tasks and milestones; following proper escalation paths; managing customer and supplier relationships
Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

TECHNICAL SKILLS

Web Technology: JSP, Servlet, JavaScript Programming SAS, Java, Python, MF COBOL, C++

Framework: JEE OS MS DOS, Windows, Sun Solaris 10.1, Linux

RDBMS: Sybase ASE12.5, MSSQL, PLSQL, Oracle Reporting Software Crystal Reports, Tableau, SAP BO

Application Server: WebLogic Big Data Hadoop, Spark {python & Scala, HBase, Pig, Hive, Flume, Sqoop

PROFESSIONAL EXPERIENCE

Confidential

Product Manager

Responsibilities:

Increased the interest revenue by 30% by managing the migration of non-performing cash management accounts to more effective interest rate
Implemented a range of User Guides, Product tools and Calculator which were extensively used by the Sales
Coordinated & participated in UAT including creation of new products Test cases

Confidential

Business Analyst

Responsibilities:

Successfully migrated SPSS modules to SAS and contributed to the effectiveness of Confidential capabilities by providing business information, analytical advice and decision support to business users
Proactively communicated and collaborated with internal customers to analyze information needs and functional requirements and provide ongoing decision support with business intelligence
Researched significant data sources available to best meet decision support needs and determine which sources are most appropriate given utility, costs vs. benefits & ongoing availability
Planned and implemented new reports after evaluating all business requirements through continuous feedback and testing with key business representatives

Confidential

System Support Manager

Responsibilities:

Structured client discovery session(s) to identify, document business requirements and translated to technical requirements document
Managed a team of five individuals responsible for supporting the corporate banking products including the corporate online portal, incoming money transfer automation and retail banking portals.
Resolved a business issue stopping $ US 1.3 billion worth of outgoing SWIFT transactions
Used expertise and diplomacy to ensure satisfaction for all clients ranging from Managing Director to corporate clients
Coordinated with vendors to solve issues with vendor-supplied software products, which handles several thousands of transactions amounting to millions of dollars every day

Confidential

Lead Systems Analyst

Responsibilities:

Prioritized work, change management and coordinated between corporate clients and business users to understand their requirements and develop banking solutions for the clients
Designed & implemented IPO subscription dashboard; critical management tool used for performance analysis