SUMMARY:

• I bring a balanced analytical yet “get it done” solutions - driven leadership style. From the engineer that designed, built, and delivered GPS wireless products, IT infrastructure, Security (Firewalls, ACL, IDS, 2FA/3FA, VPN, etc.) Software Apps, Data Centers, RAID 50 storage, IT.), Global WANs, etc.; I combine a broad range of technical expertise with 12+ years of helping business develop requirements and completing Project & Program delivery.Employing a hybrid Agile/Waterfall model, my teams (sizes 40 to 90) have achieved transformational success where many considered as highly improbable while operating within some of the most difficult environments.
• My roles include: Network integrator, Network Architect, Sr. Network Engineer, Sr. Project and Sr. Program manager, and interim director, within areas of IT (infrastructure, security, and applications), business operations (compliance, workflow, etc.), and product development (hardware/software engineering, prototyping, etc.). industries include: pharmaceutical, healthcare, banking, finance, telecom, transportation,, and real estate.
• Oftentimes reporting to C-level, executives, and BOD; I have demonstrated competence in translating business, IT, security and finance strategies into practical, realistic, and achievable projects and programs
• 10+ years as Engineer: designing, engineering, building, testing, and managing highly-complex multi-vendor multi-protocol, highly-secured, high-value infrastructure environments connecting 10s and 100s of thousands of end-users. Also, leading software teams to design, create, and produce custom applications and modify COTS apps.
• 12+ years as Project/Program mgr.: leading Infrastructure and software SMEs (engineers and developers) to develop and deliver infrastructure, security, data protection, and software projects and programs with great success.
• Takeover high-visibility high-value FDA Biological Licensing Application (BLA), a merger dependency for the $17.5B Pfizer acquisition affecting 19,000 employees. Eliminated a 90-say slip within 7-weeks upon my engagement, delivering to FDA 2-days ahead of original date. Team of 40+ with budget of ~$6M
• Day-1 Pfizer Data Center Consolidation w/VDI readiness. Develop and implement a solution to locate intellectual property data to backup, archive, and ensure future FDA availability via Virtual Environment. Team size~35
• Take over an “in-flight” distressed program for UW Health in Madison WI, affecting more than 17,000 members. Program included: Enterprise Email migration from GroupWise to Exchange/Outlook, NeXus/NetScaler core upgrade, end-user application and readiness, Go-Live command center planning and execution, Air Watch mobile device management, MS Office/Outlook 2010 client rollout, and Identity Management upgrade within AD environment. Create executive dashboards, status reports, etc. Managed ~60 IT SMEs
• Co-managed “in-flight” program for HSBC $39B divestiture, managing, responsible for 28+ work stream and 50+ project managers, 130+ meeting attendees, executive reports, risk/issues, governance, performance
• Develop strategy, project plan, lead team, interface with Northern Trust executives to deploy Riverbed WAN Optimization technology at 120+ site (Europe, India, Japan, China, Australia, Canada & USA) (~$4M). Also, implement global VOIP QoS implementation, Upgrade of Data Center to accommodate bank acquisition integration. Initiated data center core/distribution refresh to increase capacity ($1.6M)
• Lead team of Cisco engineers and Datacenter SMEs to expand bandwidth capacity and connectivity at 2 Northern Trust datacenters (Cisco Nexus 10Gig connectivity with FEX technology). ~$500K.
• Established Project Management Office (PMO) for Confidential (SMS) hospital client
• Directly managed 21 concurrent variably-sized projects for SIEMENS, from $500k to $4.5M each (total $43M) plus lead ITOC committee, Admin for Change Management Review Committees (CMRC)
• Lead team to design/engineer GIS/GPS-based wireless hardware, firmware, plus Client/Server software and APIs, web portal, multi-factor security, and OTA updates for global tracking/location/remote access
• Data Center Design, engineering, build-out (DoD specs), and management for vendor of NASA
• Lead State Farm Insurance GIS/GPS wireless vehicle data collection and reporting pilot program for. (US)
• Analyze, and Map the entire SPRINT wireless Multi-Mode Distribution System (MMDS) in North America.
• Among first engineers in USA to design/build an all Fiber Gigabit Data Center & LAN (to the desktop), employing Ethernet Jumbo Frames as well as custom 3-tier storage employing RAID 50.
• Manage a portfolio of projects for Confidential with values greater than $5M

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Sr. Manager of Projects

Responsibilities:

• Review and analyzed projects/programs and/or operations requirements development and management, program & project planning/execution, rigor/assets/artifacts selection, communication planning, risk management, roles & responsibility, WBS (work breakdown structure), vendor selection & management, contract development & management SLAs, budget planning & cost management, resource allocation & management, team development, stakeholder management, capacity & demand management, etc.
• Drive the development of realistic and achievable performance metrics and milestones; integrating projects for business operations, IT (infrastructure/applications), security, and finance, to achieve the organization’s strategic goals.
• Employed SDLC methodologies utilizing a hybrid Waterfall and Agile model ensuring participants grasp an understanding of both magnitude and achievability of the efforts while providing RAID logs, status reports, scorecards, executive summary, lessons learned, etc.
• Lead transformation management (US): Business analysis, requirements development, business operational roadmap by provide guidance in the development of business strategy, operational planning, technology integration, and compliance
• Lead in the planning, resource/vendor selection, application development, and services procurement of new cloud-based application for mobile devices focusing on the insurance, hospitality, and Real Estate industry.
• Client business to technology implementation practice; cost benefit analysis, impact analysis, risk analysis/planning, implementation planning, communication planning/management, budget development, cost management vendor selection/management, program/project management, committee creation/leadership, change management, task management & metrics creation, issue & risk tracking/management/escalation, meeting and stakeholder management, performance/risk/financial status reporting, score cards, following SDLC waterfall & agile methods for implementation.
• Infrastructure hardware/software technology assessment, utilization, upgrade/implementation time/cost, risk, impact, cost of ownership, return on investment (ROI), RFP: guidance, development, vendor selection, SLA development & contracts.
• Software Asset Management implementation, True-up, and Governance; lead the perpetual and subscription true-up licensing compliance, process development, corporate policy development and implementation. Vendor RFP development, product review, and product selection. Vendor Contract negotiation, approval, and management. Developed Excel matrix to aggregate perpetual and subscription (Microsoft, other vendors) for cumulative tracking from multiple hardware sources, locations, users, etc. to determine total license, active/use status, versions, expiration, and more. Renegotiate licensure to sync expirations and annual true-up. Implement process to reduce future cost and efforts and automate future true-ups, reporting, and provide ongoing reporting of assets and cost.
• Project financing advisement, sourcing and compliance; requirements, product development, demand, distribution, etc.

Confidential, Lake Forest IL

Sr. Program Manager- Biological Licensing, Intellectual Property Global Archive/Retrieval

Responsibilities:

• Validated P2V/V2P Data Backup, Recovery, Archiving, and Restoration, IDM/SSO, Data protection (encryption in transit/at rest), threat management (Cisco ASA), data migration, audits, password mgmt., application normalization, disaster recovery, and business continuity.
• Lead in the conceptualization, planning, requirements, design, development (program, test) implementation (build, UAT), validation, and (FDA compliance); utilizing the SDLC Agile model to develop the 1st R&D lab Virtual Recovery of Archive System (VRAS) for Pharma Instrument PCs (8-sites in Australia, Italy, India, North America). Development based on VMware products & tools (V2P, P2V, FDA 21 CFR Part 11 compliant, etc.)
• Manage global manufacturing stakeholders, conduct weekly stakeholder meetings, weekly status reports, updates, etc.
• Estimated program financials for review and approval: project budgets, cost, and expense management. Resource justification, identification, utilization, cost estimation, expense forecasting, cost to benefit analysis, etc.
• Manage program budget including; site resource capacity and demand management. Planning, allocation, cost, utilization, schedules, etc. versus actuals per invoices, POs, etc. utilizing both accrual and cash basis. Included both HR and product assets managed.
• Employed Clarity PPM for all resource management, scheduling, budget management, planning, etc.
• Develop Excel-based matrix for identification, allocation, and utilization of all manufacturer site IT hardware and software assets associated with production and the development of Confidential intellectual property (globally).
• Quickly perform interviews and intense analysis of status, performance, stakeholders, obstacles, constraints, failure, successes, etc. and expedite re-writing of an accelerated plan for execution to meet original delivery date.
• Continuously proactive in communicating all planned and expected activities to all key and critical stakeholders to avoid “last minute” surprises, with an understanding of what they need to expedite and execute in quickest manner.
• Develop and publish the project execution plan and holding frequent session updating and informing the team of modification, changes, and updates, along with their input that will further increase efficiency and avoid delays.
• Daily meetings/status/follow-up/escalation/assignments/reports, communicate protocols, processes, and procedures for submission, performance updates and/or revisions prior to publish, as-well-as weekly stakeholder meetings.
• Day-1 preparation - Capacity planning, Analysis, refresh, decommissioning, procurement, DC move, build-out, integration, and VDI implementation to achieve Pfizer day-1 access, plus 18-month operations readiness.

Confidential, Chicago, IL

Program Manager/ Portfolio Manager

Responsibilities:

• Provides program/portfolio demand management, capacity management, (project and program specific planned/actual/remaining effort hours, cost, score, availability, cost center, impact, risk, contract, skills, etc.)
• Project/program/portfolio EVM (coach project/program managers on KPI identification, resource management, metrics tracking and referencing up through portfolio. Key when tracking AC, CPI, SPI, CV, SV, EAC, ETC, VAC within project/program and aggregated within portfolio and further aligned to corporate objectives
• Portfolio Risk Management (Project/Program risk ID/rank/probability/status/trend/impact/actions/assigned estimated cost if realized to project/ program and other projects within portfolio). PV/AC Program Status, trends, etc.
• Provide project/program/portfolio financial health (scorecard, status trends/delta/projection, budget, expense/trend/delta, projections, variances, shortfalls, resource id/contract term/cost/skill/rate/project/balance/, etc.)
• Implemented PMO platform for multiple clients (Primavera, CA Clarity, Project Server, SharePoint, Portfolio Server,)
• Initiate funding due diligence process; which include financial health review (income statement, cash flow, balance sheet, etc.) industry analysis, marketing strategy/market share, growth projections, return on invested capital (ROIC) shareholders, board of directors, org structure, ROIC, use of funds, asset values & liquidity, project plan, timeline
• Led a team to design, plan, implement a global WAN project (provision, image, install, secure, net mgmt., etc.).
• Create and managed program dashboard, project status, risk/issue logs, cost/schedule, technical and stakeholder meetings, budgets, vendors, procurement, client communications, and change management process/procedures.
• Developed business requirements, charter, plan, scope, schedules, estimates, resources, risks, communication, M&A, etc
• Chaired Project Management Steering Committee and a member of Directors Advisory Board

Confidential, Madison, WI

Program Manager

Responsibilities:

• Create executive dashboards, status reports, managed all project meetings, risk, issues, vendors, contracts, budgets, lessons learned. etc.
• Develop requirements (non-existing), conduct stakeholder meeting, create document asset and artifacts, conduct review and approval sessions, attain consensus on in/out of scope items, obtain approvals and in corporate in project planning.
• Create program schedule of all identified projects (integrated as sub-projects, including tasks, work packages, hours, resource assignments, costs, variance, dependencies, contingencies, documents, links, etc.
• Develop and implement “PMO” processes and procedures, including; charter, rigor, project document (assets and artifacts), phase gates, work breakdown schedule, status reports, KPI, budget and cost management, etc.
• Lead all teams utilizing the SDLC Agile model to gain developmental and implementation expedience (Waterfall used)
• Developed risk plan which included, risk identification, qualification, quantification, mitigation, escalation, auditing, etc.
• Manage all project meetings. Assumed responsibility, established positive rules of engagement for team participation, team-focused and supported communications, resolution directed discussions, activity/assignment for resolution, planned due dates and/or expectations.
• Lead team to take over unsuccessful vendor email migration project. Trained team members on how to approach problem resolution. Lead team to develop testing logic and testing methods. Lead team to develop a testing procedure to verify and validate the injection of NetMail archive data into the Exchange/Outlook
• Assemble and lead team in development of the program and product to provide to ~4000 end-users via various mediums (Live Web, On-demand, download able documents, On-site Live Classroom )
• Lead team to develop and execute Go-Live post-migration command center. Build team and achieved consensus of cross-organizational and cross-departmental stakeholders. Developed processes, procedures, staffing, call handling, call identification and management, capacity management, facilities readiness, volunteer scheduling, operations management, incident management, callback management, problem resolution and prioritization, Onsite “champion”, “super-user” support call handling/management, catering, etc.
• Lead team to upgrade Data Center. Upgrade to latest Cisco Nexus products while decommission 7K/6K/5K series products. Design, plan, install, configure, test, validate, integrate, parallel process, release,
• Developed task management processes and procedures for all projects under the program. Developed and managed project calendar, resource availability calendar, program and scheduling, command center volunteer signup, command center team assignment/signup, volunteer scheduling, secure location, site preparation, catering, etc.
• Held weekly meeting with all project teams to review status/tasks/risk/issues/escalation/performance, etc.
• Held cross functional meetings with Infrastructure/Application/Security/ etc. to refine plan and identify risk/issues
• Worked with email migration team to identify task, interdependencies, responsible resources, timeline, risk, issues, etc.
• Work with network infrastructure teams to review design, interdependencies, staging, configuration, testing, change control and communications, identifying task, responsible resources, timeline, risk, issues, go-live and back out plan.
• Work with Info Security group to identify internal and external risks associated with integration of new hardware and software applications, implementation of application changes, and re-enrollment of enterprise remote access devices.
• Conduct “Lessons Learned” which includes both individual and group sessions. This document provides both the perspectives from key contributors, as well as a comprehensive perspective from the various teams.
• Attend and report progress to organizational executives, (BOD, CIOs, CEOs, Chairman, Vice Presidents, etc.)

Confidential, Chicago, IL

Sr. Project Manager - PMO / Financial Institution Merger

Responsibilities:

• Merger integration of 4000+ users onto new banking platform
• Coordinate, organize, manage, and lead team discussion to understand organizational structure, merging technologies, line of business, roles & responsibilities, function, attrition, departmental and functional duplication and overlap.
• Develop cross-organizational mappings based on function, role, line of business, and business units,
• Organize, group, and publish document: LOB, BU, team, dept./workgroup integration assets, users, technology platform, ownership, cost center, dept. and functional use applications, etc.
• Identify stakeholders and establish a department “Champion/lead” as part of my team to execute and report as instructed.
• Use MS Office and SharePoint to develop processes and tools for team collaboration and interaction within US & Canada.
• Work with Project Managers to develop/design a common format for communicating meaningful and understandable program status, success, issues, risk, performance, trends, etc. to the BMO/Harris organization.
• Develop and create SharePoint workflow for Change Management system including; requirements, process, procedure, workflow, approvals, schedules, and interactive SharePoint data capture forms, lists, diagrams, logs etc.

Confidential, Chicago, IL

Sr. Program Manager

Responsibilities:

• Selected as the 4th project manager to deliver a highly-visibility distressed project within 1-year, managing a budget totaling approximately $6M,
• Led efforts to include 120+ locations on 5 continents (locations: Europe, India, Japan, China, Singapore, Australia, Canada, and the US), involving 11 regional managers, 50+ local resources, international procurement and shipping, etc.
• Designed and administer SharePoint collaborative environment for managing WAN Acceleration and Optimization project/program as well as; day to day status, performance, risk/issue resolution, completion, metrics gathering, etc.
• Create, populate, and update SharePoint (Web Parts, list, libraries, discussion boards, RSS, policy, security, etc.)
• Develop SharePoint for collaboration and interaction between project teams, and collection of project documents from 120+ sites globally including; Europe, India, Japan, China, Australia, Canada, and the United States.
• Developed and provide weekly, monthly, and quarterly reporting on Project performance (PV, EV, SPI), monthly & weekly Cost Management (CPI, ETC EAC), weekly IPLC (Infrastructure version of SDLC) documents, Resource utilization.
• Utilize MS Project to developed Master project plan for deployment to more than 120 sites around the world
• Lead Riverbed Steelhead SMEs and Cisco network engineers to develop deployment strategy, installation/testing/and back-out procedures, application testing & security issues tracking, verification, signoff; turnover of 120+ sites worldwide.
• Project documents created: Requirements, scope, governance, risk, issues, logical & physical design, implementation plan & calendar, change management, testing plan, rollout plan, communication plan, back out plan, resource plan/schedule,
• Lead team of Cisco Engineers to deploy Qos for global VOIP rollout within the Northern Trust network (120+ location - Europe, India, Japan, China, Australia, Canada, and the United States)
• Lead team of NT and 3rd party SMEs on Data center upgrade 2 Northern Trust DC locations w/latest Cisco Nexus 5596 & 2248 “Pods” design to add 10G access for newly acquired banks and Oracle transactional databases, and NetApp storage.
• PMO document rigor, selection, development, updating, revision, approval, and management on all Northern Trust Infrastructure Project Development Lifecycle documents (IPLC).
• Create, develop, and managed the project plans, risks, benefits, ROI, schedule, budget, cost, purchase order, equipment delivery, global resources, site surveys, questionnaires, communications, change management, vendors, etc.
• Manage project workbook (risk log, issue log, action items, dependencies, etc.)
• Lead Refresh Team to Re-design and upgrade Data Center to Cisco NEXUS 10Gb Environment. Develop BOM (build of materials), Plan, schedule, procure, vendor resources, testing, security, change management, risk management, plus create SharePoint Program to manage 120 sub-projects with teams such as Storage, Security, Database, Email, Server, etc.
• Vendor resource contract development, negotiations, approval process execution, etc.

Confidential, Chicago, IL

Program Manager/ Portfolio Manager

Responsibilities:

• Provides program/portfolio demand management, capacity management, (project and program specific planned/actual/remaining effort hours, cost, score, availability, cost center, impact, risk, contract, skills, etc.)
• Project/program/portfolio EVM - coach project/program managers on KPI identification, resource management, metrics tracking and referencing up through portfolio. Key when tracking AC, CPI, SPI, CV, SV, EAC, ETC, VAC within project/program and aggregated within portfolio and further aligned to corporate objectives
• Portfolio Risk Management - Project/Program risk ID/rank/probability/status/trend/impact/actions/assigned estimated cost if realized to project/ project and other projects within portfolio. PV/AC Program Status, trends, etc.
• Provide project/program/portfolio financial health (scorecard, status trends/delta/projection, budget, expense/trend/delta, projections, variances, shortfalls, resource id/contract term/cost/skill/rate/project/balance/, etc.)
• Implemented PMO platform for multiple clients (Primavera, CA Clarity, Project Server, SharePoint, Portfolio Server,)
• Initiate funding due diligence process; which include financial health review (income statement, cash flow, balance sheet, etc.) industry analysis, marketing strategy/market share, growth projections, return on invested capital (ROIC) shareholders, board of directors, org structure, ROIC, use of funds, asset values & liquidity, project plan, timeline
• Led a team to design, plan, implement a global WAN project (provision, image, install, secure, network mgmt., etc.).
• Recommend funding type (LOC, 144a note, secured (UCC filing), debt/equity, A/R, hybrid, etc.)
• Create and managed program dashboard, project status, risk/issue logs, cost/schedule, technical and stakeholder meetings, budgets, vendors, procurement, client communications, and change management process/procedures.
• Developed business requirements, charter, plan, scope, schedules, estimates, resources, risks, communication, M&A, etc.
• Chaired Project Management Steering Committee and a member of Directors Advisory Board
• Team Lead to design, planning, & build data center, Lan/Wan, DB build, website, etc. (Agriculture project)
• Develop MS SQL database for handling transaction and initiating auto responses.
• Led developers, programmers, DBAs, BAs & vendor resources to customize/modify/secure an intra-bank application.
• Managed team (Agile) to the develop application to manage a prototype high-tech agriculture production center.
• Comply with HIPAA, GLBA, SOX, NIST, regulatory standard (TPM/TCG, FDE, VDE, EFS, IPsec, SSL, 2-factor)
• Lead team to development of a process for converting, re-factoring, and rewriting an application integral to 18 key applications within the organization, into a Java-based application platform.
• Responsible for the analysis of the undocumented environment, as well as the selection and development of a new Java-based UI framework for all BCBS applications.
• Chair stakeholder and technical meetings, change management and defect management.
• Held role of Configuration Manager and Measurement & Analysis Analyst
• Create and manage all SDM documents (charter, project plan, schedule, rigor, assets, artifacts, project status). Managed all project resources (human, hardware, software, budget, etc.).
• Interface directly with directors, managers, senior architects, designers, developers, DBAs, etc. to perform analysis, develop requirements, map out work streams, create timelines, set milestones, etc.

Confidential, Chicago, IL

Sr. Project Manager

Responsibilities:

• Completed a 3-month contract to migrate JPMC 5 largest high-profile clients, to a new web-based application (25,000+ user accounts with market value greater than $40 Billion).
• Perform business and process analysis of current and future client services
• Develop Work Breakdown Structure and resource management plan for migration to new web portal.
• Client facing role managing JPMC banking clients at the President and Sr. executive level.
• Integrate client security protocols, access, ID, passwords, privileges, and availability into chase web portal,
• Client facing role managing client senior level security and governance executives
• Create and develop documents for client executives to transition to new payable web services platform.
• Develop transition roadmap, migration plans, instructions, schematics, risk plan, back out strategy, and escalation.
• Executed pre-“go-live” client readiness process to ensure client “go-live” meets business requirements.
• Chair and manage executive level meetings, conferences, communications, and resolutions.

Confidential, Harvey, IL

Managed Services -Sr. Project Manager

Responsibilities:

• Selected by SIEMENS to take over a distressed high-visibility “in-flight” high profile $43M client project, reporting directly to CIO.
• Manage a program/portfolio of 21 concurrently running hardware and application-based projects
• Established the first Project Management Office: governance structure, policies, process, controls, guidelines, project documents, reporting, pm management tools, etc.
• Provided daily operation management services (all HR included) to winning hospital in Chicagoland area, to fulfill a managed services agreement to outsource the environment.
• Lead Change Management Review Committee (CMRC) and Information Technology Operations Committee (ITOC).
• Lead 22 IT members including; DBAs, programmers, engineers, and technicians, to meet strategic business objectives.
• Deployed more than 2,500 workstations (Include: images, configuration, testing, security, printing, internet, AD, etc.)
• Data Center consolidation, decommissioning, build out, and move. More than 122 Servers Physical Servers, Hardware/Software identification, ownership, ID tracking, licensing, etc. Racks, power, suppression, cabling, cooling, servers, storage, backup, etc. P2V conversion, Novell to AD conversion, Security (VPN, IPsec, SSL Firewall, SSO, AD, RSA/PKI),, Metro-Ethernet inter-campus connectivity and VOIP connectivity (ATT Opteman) etc.
• Lead team of programmers to re-design asset and help desk management application.
• Cisco Network infrastructure build-out;, Cisco core, distribution, and access layer routers and switches, power Cat5e, Fiber, MDF buildout, and management at hospital 5-site campus. Converting from a Nortel system
• Cisco Opti-Man campus network implementation and high-availability management using IBM Tivoli
• Migration from Novel NDS structure and MS Active Directory
• Create Tactical assets (charter, scope, risk, work plan, issues/risk log, reports, test plans, change mgmt., go-live plan, etc.)
• Created project schedules, WBS, budget, activities, resource, critical path, EVM, PERT, GANTT, CPI, SPI,
• Managed all HR resources via PeopleSoft (vacation, conflicts, employment, harassment, sick, personal,, etc.)

TECHNICAL SKILLS:

Programming Languages: SQL, HTML, DHTML, XML, C++, Visual Basic, Pascal

Applications/Databases: Visio 2007MS ProjectCA ClarityPrimaveraWorkbenchExcelPowerPoint Access 2007Word 2007MS SQLInfoPathOracleMind ManagerNovell AllegraGroupWiseWindows7 Active DirCiscoCitrixRemedy GEMSSystocPeopleSoftTDSFilenetVista & XPExchange AcronisSharePointOutlook 2k7Office 2010Server 2k3/8TeraDataPhotoshop Lotus Notes Team RoomOffice 2007IBM RationalClearQuestCVS Acrobat LiveMeetingSystem Cntr Visual Studio

Operating Systems: MAC, Windows NT/2000/XP/Vista/Win7, Server 2000/2003/2008, HyperV, VMware, UNIX, Linux

Hardware/Products: Riverbed, HP, Compaq, IBM, Dell, OmniCell, Pyxis, PACs, NAS, SAN, iSCSI, Fibre Channel, VPN, Cisco, NetAPP, TDS, Switches, Routers, Mainframe, AS400, GPS, Wavecom, Sierra, Advantra, Palm, RIM, Sony Ericsson, Motorola, Access PointsNetworking/Protocols: InternetIPV4/IPv6VPNEmailDialupToken RingEthernet WANLANATMFrame RelayDSLTCP/IPPPTP IPX/SPXOSPFEIGRPSNARIPISDNSMSC SMPPWCTPWAPVLANVTP

Wireless: GSM (850/900/1800/1900 ), SMS/GPRS/EDGE/UMTS, CDMA, TDMA, IDEN, Reflex 25/50, Bluetooth, 802.11x

Methodologies: Change Management, PMI, Project Management, PMBOK, Risk Management, Earned Value Management (EVM), SDLC, CMMI, SDM

Mapping: GIS, NAVTEQ, MS MAPPOINT, Google, ESRI, ArchInfo, TIGER, Geocode, Rasterized Maps, TerraData Maps,