Project Manager Resume Profile
SUMMARY: A Senior Project Manager with, extensive IT experience, working with offshore, onshore and outsourced teams on infrastructure deployment, experience in delivering technology solutions to Global corporations, Strengths in managing full life cycle technical SDLC projects from initiation through implementation, Strong technical background with proven experience in Project Management, Vendor Management, Responsible for Performance Reviews, Schedule, Timelines, Project Report, PMO, Budget and Cost 500k to 30 M , experience managing team of 10 to 200 people, coordinating resources, WBS, new equipment, vendors and consultants across multiple projects, Developing and monitoring project plans, risk/issue etc,
SKILLS: Microsoft product deployment/migration- Win7 , Communicator, Exchange, Internet Explorer, Office , Unix AIX, HP-UX, Solaris , Wintel Servers, Virtualization Technology Skills VMware , Windows Operating Systems, Networking/Telecomm Cisco-Juniper , Citrix, Voice data collection systems sytechcorp.com VoIP-SIP, IMS, IPT, IVR VPN, MPLS, DWDM, Storage-SAN/NAS EMC, Hitachi, NetApps , MQ, SOA, Cloud Computing, Directory Services LDAP, Active Directory , Call centers, Window 7, SharePoint Data manipulation, Desktop refresh and roll out, , Supported upgrades of Security platform, Microsoft,-IE, Ariba development and testing, Oracle migration, Hyperion, People soft, Oracle apps, Cognos, Computron, SDN Security Web design, ecommerce etc.
EXPERIENCE: Confidential
IT Project Manager
Manage separation project of data center Infrastructure as a result of split of education business units and financial Business units of McGraw Hill. The major task is production and QA data and voice servers migration-with team of 50 technical resources, Trained other Release Managers for ATS Tooling systems such as SDM12, GOOGLE dash board etc to ensure that the services delivered to customers meet the established Service Level Agreements and quality standards. To support corporate securities, prepared secure access rules spreadsheet to provide secure access to application and resources. Worked with Cisco engineers to extract Voice, IVR and network, Firewall, application data for existing network and help design the new network infrastructure, prepare budget for equipment, labor cost and time frame. Raised change tickets and managed the implementation for Firewalls, FW Spelunk, LB, GLB, P2P, P2V,V2V,Cloning, Storage, Monitoring, KVM, LDOM, Routing, IP, Backup, Applications, Implementation, and Testing plan, Manage very aggressive migration events that runs 7/24
Confidential IT Project Manager
- Worked under governance program for an infrastructure tools optimization project evaluating 300 tools, identified within infrastructure.
- Identified what tools can be retired, which are still being used, etc. categorized each tool into the ITIL categories.
- Collaborated with corporate compliance team to make sure that the retained tools are approved by the corporate compliances management
- Worked with Business units on retained tools to consolidate based on ITIL category, migrate the managed devices and retire the unused tools,
- Coordinated with Accenture and other on and offshore team Upgraded end of life tool SMARTS and eHealth
- Managed SMARTS upgrades, Evaluated the Upgrade of eHealth- Prepared requirements documents, evaluated replacement tool, test network/application and prepared project plan to migrate entire network.
- Managed budget, forecast and variances for each project and phases.
Confidential Technical Delivery Manager Budget
- As a PM worked under governance program to eliminate duplicate services due to merger and work on program to build new platform to bring all external vendor under one managed network.
- Managed the overall responsibility, Relationship Management Partners with Technology Information Services, project Budget and scope, including Documentation,- processes- as built, finance and variances,
- Managed multiple projects for production data center migration of applications and servers at several data centers with on shore and off shore HP resources
- Migrated 10, 000 FW access rules from Check point FW to Juniper FW to support secured access to external vendor and business partners.
- Worked with Prod and QA application owners, deployment team network and storage engineers, facility, transport, on and off shore Storage, network, DNS, Firewall, Application team to initiate and managed set of VM based server farm migration to new infrastructure.
- Supported VOR clients by confirmed application inventory, issue, pre and post testing and acceptance, function as the primary point of contact between Technology and the Lines of Business LOB partners.
Confidential IT Infrastructure Project Manager EMC Corporation -
- Managed a large HP migration of data center servers from 11 data centers to 2 data Centers, including the replication of storage for each server group
- Experienced on VMAX enterprise storage and VNX mid-tier for replication of high availability, to support lots of drives, many ports, etc
- Worked with application owners, deployment team network, storage engineers, facility, transport, on and off shore team, Application team to initiate and manage set of servers for the migration during a given window,
- Prepared and validated application inventory and prepared and addressed risk/issue list, pre and post migration testing and acceptance, Prepared migration close out document for EMC and Pfizer
Confidential
Managed Accenture offshore and on shore team
- Worked on Internal Cloud platform-Upgraded 200 websites to IE8 for marketing for Pfizer's sales force Globally,-Digital Marketing and Sales Force Automation
- Acted as a conduit between technology and multiple business areas on both projects and production support to analyze issues and potential solutions Troubleshoot and triage infrastructure issues and escalate to appropriate groups.
- Perform checkouts post OS/application/firmware upgrades
- Collaborated closely with decision makers in other departments in order to identify, recommend, implement and support cost-effective technology solutions for all BCP solutions.
- Managed Oracle application migration to Oracle Cloud and deployed third party oracle applications at primary and back up Data centers.
- Managed database migrations from existing Oracle, Sybase, SQL Server and UDB platforms to new infrastructure leveraging high-density virtualization, CPU sharing, clustering, and other replication technologies. Supported the Oracle applications outsourcing project.
- Migrated Oracle applications to Oracle and other 3rd party Oracle applications to new VM based servers.
- Handled the storage reclaims following the application migration and saved 2Mil in storage cost annually. Managed the production applications migration by ensuring Pfizer's security compliances
- Worked with applications vendor such as Microsoft, Ariba, Oracle, Hyperion, People soft, Computron etc to resolve migration issues.
Confidential IT Project Manager
- Maintained multi-site project plans to report on milestones, deliverables, weekly status, scheduled completion dates, gap analysis and critical path issues to management and business unit representatives.
- Facilitated the communication of issues between internal IT groups and out sources vendor though weekly and ad-hoc meetings
- Worked on DS3, OC3, OC12, OC48 DWDM , Frame relay and MPLS
- Conducted high-level meetings with business unit managers from various Publications Services to gather requirements and discuss challenges associated with sites targeted for deployment of their respective units.
- Managed and tested Microsoft Exchange migrations for pilot users before start of Global deployment.
- Managed and deployed Infrastructure technologies VM based wireless server, messaging, SDN, Blackberry, remote access, Oracle, Cisco, NT, HP-Unix, SAN, WAN, ecommerce, People soft, Citrix,, VoIP, Window 7
- Managed the setup of AD - Active Directory in Forest environment to support new division with staff of 200 employees at New York office for Dow Jones. Added Wireless, Blackberry, messaging/exchange, FTP, MAC servers to domain, deploying anti-virus solution and Varonis for the corporate NAS and Upgrades of the Firewalls in PACRIM and EMEA
- Managed an infrastructure supporting Servers and Application deployments to Win7-desktop environment, Infrastructure Management, Resource Planning, Project Management. New Desktop hardware and Operating System upgrades.
- Maintained information on Share Point for contract documents, amendments, changes, acceptance signoff, training etc.
- Performed Process and procedures improvements to help reduce cost for Data Center Operations.
- Worked with Storage, servers, firewall, network engineering, security services, voice and mail support team to deploy projects for Global business units,
- Worked with internal and external vendors required to complete the implementations and produce a project plan, timelines and resource requirements for new infrastructure and VM server platform.
Confidential Sr. Project Manager
Client Projects:
- Confidential CSFB: This was a 10 Gig E Transport network deployment project - for the Disaster Recovery site for their data centers.
- Managed RFI/RFP, evaluation of vendor response, evaluation of solutions and in selecting the technology vendor. CSFB 6 Months
- UBS VOIP Project Handled primarily deployment of VOIP at selected sites: - One Month
- Managed client interview, system support such as space, power, access, equipment procurement and decommissioning old PBXs, prepared site survey templates, site preparation document, vendor access coordination process and cut-over plans.
- Bear Sterns: Supported NT Servers, Cisco/Nortel IP based Networks as well as Wide Area, Local Area, and IP routed Networks, significant experience in monitoring software with development, supporting TCP/IP, Internet routing, UNIX security, system administration, providing concise procedures and documentation of operational procedures.-4 Months
Confidential
- Prepared detailed network site books/ trouble shooting training manual for day to day operations and support for the Operations team
- Managed the operations assessment and documentation of the existing Cisco based network infrastructure to support the Disaster Recovery effort,
- Was the primary consultant in the management, design and implementation of new broadband high-capacity high-speed Metropolitan area Network MAN consisting SPR, RPR and TDM networks riding over a high-speed, self-healing SONET fiber optic network using open and flexible system architect for the Port Authority Trans-Hudson PATH .
- Supported applications and operations for LENEL-The On Guard's Total Security Knowledge Management Application Seamlessly delivered a single integrated solution: Fair Collection System, Devices Management System and a Video Security System
- Organized and co-coordinated network service integration, such as automated fare collection systems, access control system, security system, multicast digital video CCTV , digital video archiving DVR and SCADA System from legacy asynchronous network to new Synchronous Optical Network SONET ,
- Confidential Managed projects by working without sourcing vendor- AT T to develop and implement Network infrastructure solutions, Developed detailed project plans for the various initiatives, including details of who, when, what interdependencies,. Managed each task to ensure deadlines were met and dealt with escalated issues when deadlines were in jeopardy recapped progress weekly reports with scorecard. Project managed large scale enterprise application deployments such as: share point, blue coat, remedy for change control, consolidation for secure ID servers and its global deployment.
Led Project Manager for global projects such as:
- SAN/NAS, Virtual work station platform
- Streaming Video, VOIP for major sites
- Active Directory - Remote Access Deployment
- Proxy Arp, Firewalls, DNS, Logging servers, End of life project
- Procurements, Vendor Management, SLA
- Managed enterprise applications such as intrusion detection, Exchange Proxy, FTP Servers, DR facility, Web Sense, Remote Access, Streaming Video, Wireless Point, compression technology such as Peribit by Juniper.
- Worked with Cisco, Juniper, Nortel, Sun and other equipment.
- Confidential Data Center Server Migration- Prepared documents for a physical inventory for Sun Fire, Netra, SPARC and Blade servers managed the detailed equipment list such as vender, model, card, port, serial number, and circuit in spreadsheet process.
- Managed the validation of data with owners, for the systems, network equipment and customer connections, Visio diagrams with picture, the inventory information through rigorous cross-referencing of data with physical and logical audits
- Managed the process to enter the data in the centralized database for data center clean up and migration to another data center and asset Management
- Confidential Managed upgrades from 1Gbs Ethernet core to 10Gbs Ethernet core on above net DWDM platform and assessment of Voice and Data network infrastructure for their 4 Data centers in the Washington area.
- Performed evaluation of deployment of low latency fiber between the East coast and the Midwest.
Confidential Sr. Project Manager
- Led Project Manager for the overall delivery of complex custom projects on various fortune 500 client data centers around the county. Managed the Network Infrastructures for primary and back up data centers for all AT T SONET and DWDM Ultravailable clients
- Handled the PM interface between the client and the rest of the business during the post-Sales and project delivery phase.
- Ensured that projects were delivered on time, within budget and to specifications
- Implemented 90 DWDM rings with revenue totaling 2.2 million per month.
- Delivered 5000 Fast Ethernet, Gigabit Ethernet, FICON, Fiber Channel, ESCON Channel, OC-48, 12, 3, DS1 and RPR circuits on the rings using customized client requirements
- Worked with AT T central offices around the country to stage infrastructure support for DWDM networks, managed NVT, SAT, ORT and client acceptance of DWDM rings.
- Successfully implemented Metro fiber ring networks based on DWDM/SONET/RPR technologies for: Wal-Mart, Kimberly-Clark, Bloomberg, CSFB, Prudential, MBNA, Fleet, Pfizer, State Street, VeriSign, Deutsche Bank, Dow Jones, First Data, AG Edwards, HSBC, Washington Mutual, Wheaton, DTCC, AIG, AMEX, Schwab, ISI Marsh, Marsh McLennan, Empire Blue Cross, UPS, DHL, Bank of New York, Bank One, Fleet, Shell Oil, West Interactive, World Span, Goldman Sachs, Thomson Financial, UTC, Wheaton Francis, Tribune, and ABN.
- Worked on disaster recovery, data replication, TDM, ATM, VOIP, video on demand, e-commerce, medical imaging, financial services and trading applications.
- Handled the project planning and implemented networks for General Motors Delphi Enterprise for North America, Latin America, EMEA and the Far East. Project planned and implemented a Cisco router based WAN at 1000 locations.
- Supported and trained the PACRIM, EMEA and Latin America employees and bridge the cultural gap. Ensured a successful network transformation for General Motors, Delphi Enterprise and other AT T global outsourcing projects.
