Objective

Seeking suitable Contract or Permanent opening as an Agile IT Program Manager

Summary

• Agile IT Program Manager with PMP, CSM, CSPO, and CGEIT Certifications
• Domain Areas include Retail, Payments, Ecommerce, and Mobile.
• Managed large enterprise projects with budgets greater than 20 Million, and teams of several projects managers, scrum masters, and business analysts.
• Experience managing global, cross - functional stakeholder groups within the Business and IT Organizations.
• Worked with Distributed Scrum Agile delivery teams in multi-vendor environments
• Experience in outsourced environments combined with strong vendor management skills
• Total 25 years of IT Experience More than 15 years in Agile project management
• Excellent leadership and communications skills.

Professional Experience

Confidential

Title: Program/Portfolio Manager Digital Transformation Role: Agile Program Manager

• Program to develop Meijer's ecommerce offering at with innovative grocery shopping experience for local clientele. Program implemented online shopping along with curb-side pickup and ship to home user experiences.
• Responsible to conduct biweekly scrum of scrum meetings with several scrum teams and track progress against incremental deliverables.
• Responsible for end to end program budget and delivery
• Worked with six outsourced vendors, and several internal scrum teams
• Responsible for the overall program scope and product vision.
• Used Rally software, Scrum Wall, and Charts extensively in implementing the project.
• Responsible to evaluate and communicate business value of each deliverable to the steering committee and business stakeholders.

Confidential

Title: Project Manager - IT Finance Role: Scrum Master

• Managed the order fulfillment upgrade project within the E-commerce program
• Implemented bundle order and made changes to change order processing
• Implemented the net payment and discount terms as per sales initiatives
• Worked with geographically distributed customers
• Worked with EDI and product management groups
• Worked with AP and Invoice processing teams
• Used Oracle ERP backend system. .

Confidential

Title: Project Manager Shop Your Way PMO Role: Scrum Product Owner

• Responsible for the Shop your way business portal operations, enhancements, defects rectification, and offer strategy
• Business side PM responsible for managing
• Diverse IT stakeholders consisting of E-Commerce, loyalty backend, loyalty portal, Mobile commerce, Mobile app, email marketing campaign, ShopSears Sears' Ipad based iOS POS App used by Associates in-store and others.
• Diverse Business stakeholders consisting of different Sears' and K-Mart's departments such as Home Services, Footwear, Craftsman, etc., Shop Your Way VIP Member Program, Offer Strategy, and others.
• Responsible for incremental delivery of various IT components leading to the growth of membership and membership driven sales on Sears.com Kmart.com, ShopSears, and in-store channels through compelling offers to drive incremental trips and incremental redemption
• Refined product vision, and maintained the product backlog worked with a team of business analysts and SME's from individual departments to detail the product backlog items.
• Worked with multiple scrum teams to clarify requirements and plan releases.
• Used Rally software, Scrum Wall, and Charts extensively in implementing the project.
• Developed and ran the product backlog intake-process which included a high level t-shirt estimation of the backlog item,
• Worked along with Scrum Masters with IT stakeholders to determine release dates and maintained the ShopYourWay Release calendar.

Confidential

Title: Project Manager - Role: Scrum Product Owner

• Project to launch Metropolitan Atlanta Rapid Transit Agency's web-ticketing portal along with integration to itsmarta.com and development of customer facing Mobile Apps on iOS and Android to manage the smart card offering.
• Project included integration with payment gateway for payment processing, UPS for shipment tracking, and CUBIC's NextFare system to control onsite peripherals like turnstiles for entry/exit management into/out of the train station
• Business layer features include e-commerce web-ticketing, patron management, administration, order management, shopping cart management, catalog management, e-mail management, report management, and logging.
• Responsible for maintaining product backlog and product vision. Worked with Stakeholders to validate assumptions through wireframing and prototyping. Worked with scrum manager and scrum team to refine product backlogs and engage stakeholders during sprint reviews to provide timely feedback.
• Implemented 508 Accessibility, MARTA's custom security standards, W3C standards, SEO best practices, and PCI Compliance.

Confidential

Title: Change Manager SAP

• Responsible for end to end management Data Discovery and Business Intelligence projects to create custom reporting from SAP, MFGPRO and Oracle domains. Related business domains include Supply Chain Management, Materials Management, Master Data Management and Finance.
• Responsible for Data integrity in source data environments Oracle eBusiness and MFGPRO .
• Covered entire Order to Cash and Procure to Pay processes domains for business transformation. Engaged with stakholders within these process domains to gather requirements and deliver the product incrementally.
• PM Tools used: MS Office and MSProject. Reporting tool used: Cognos and SAP BI.
• Worked with over 39 manufacturing plant staff to ensure data integrity prior to exporting data for loading into SAP via LSMW.
• Worked with distributed scrum teams, multiple vendors, and ensured end-user training to complete the business transformation.

Confidential

Title: E-COMMERCE/MOBILE PROJECT MANAGER Role: Agile IT Project Manager

Products managed Kidmail, Kidweb, LiveJam.com, EasyDiary.com, LeNegociateur.com and Tenfore.com Followed traditional waterfall SDLC methodology and later migrated to iterative product delivery RUP . Managed several product/projects simultaneously and managed multiple co-located development teams. Responsible for product roadmap. Worked with distributed stakeholders in the U.S.A and France for requirements, incremental product delivery and requirement validation. Responsibilities included being the the single point of contact for the customer, managing stakeholder expectations, responsive communications, SDLC management for incremental product delivery Simultaneously managed four development teams totaling 35 technical staff members. Accomplishments: o EasyDiary.com evolved to become a web-based calendaring portal that had over 50,000 regular users. The product was customized for over 20 tradeshows and hosted on six other portals. The product won the Killer Application award at Internet World 2000. o French Comparative shopping engine - LeNegociateur operated for about two years before being acquired by UK based Pricerunner.com o Collaborative music creation website LiveJam was acquired by Hungama.co. o Created a portfolio of Mobile applications on Symbian, WAP, Palm OS, Windows CE and several existing platforms