SUMMARY

• IT Management Professional with over a decade of experience managing people, resources, and budgets in both large and small - scale business sectors. Proven ability to build rapport with customers and colleagues and engage diverse audiences in one-on-one and group settings.
• Consistent track record of meeting or exceeding all defined project deliverables and objectives, and very comfortable with change-management. Excels in both small and enterprise scale environments.
• ProjectProgram/Resource Management Agile, Scrum, Lean & Waterfall Methodologies Program & Process Design Scope & Change Management Enterprise - Scale Planning & Implementations
• Expert in SharePoint & MS Office Suite Metrics Reporting to Senior Leadership Budget/Resource/Vendor Management Data Validation and Process Automation Staffing, Mentoring & Team Building Proven
• Excellent Customer Service Excellent Communication & Interpersonal Skills in Diverse Environments and Venues Risk Analysis & Evaluation SWOT Analysis Status & Presentation Reporting & Design

PROFESSIONAL EXPERIENCE

Confidential

Program Manager/Enterprise Portfolio/Program Management

Responsibilities:

• Supply Chain - GRC Platform Phase 2 Project - Migration from HIPEROS to ARCHER
• ALM, Capital Funds, Finance & Risk - Project Costing Migration and PFP Platform Upgrade Programs
• Partnered with Confidential and partner vendors to accomplish strategic objectives by overseeing multiple project activities, from Planning through Execution. Primary conduit for Confidential business and technology segments, to include budget, resource, and expectation, and organizational change management.
• Partnered with numerous Confidential program work stream management to ensure symbiotic relationships between projects, to include shared budgets, environments, resources, and dependencies.
• Onboarding, Program Development, and ongoing Management of the eGRC Business into the Confidential PMO. Responsible for assisting with resource, budget, and project management staffing, inclusive ongoing project governance
• Managed both business and technology expectations, technical and functional requirements, design process, development, on-shore and off-shore testing strategies, and UAT, through technical and functional implementations
• Vendor Management (Deloitte, Ariba, and Beacon) - Primary conduit between Confidential business stakeholders, Confidential Technology, and all Vendor relations.
• Project budget, forecast, schedule, and resource alignment and validation.
• Utilized Metrics Reporting to provide updates to Executive Management, Stakeholders, Development Team, and business updates, utilizing CLARITY, sSharePoint, and MS Office Suite.
• Management of end-to-end project Lifecycles, leveraging both Waterfall and Agile methodologies throughout various project and programs

Confidential

Senior Project Manager/VP/Collateral Services/Securities Lending

Responsibilities:

• Assisted in the roll out the PMO structure to the organization, and assisted in tailoring the PMO to fit the needs of the trading and technology departments
• Resource, Budget, and Forecast Planning, Project Scheduling and Management
• Management of Global One (Oracle), Borrow Plus, CMS, and BXP work streams
• Development of Project Scope, Business & Technical Requirement Documentation, SOW, Financial Procurement Processing, Vendor Scheduling/Management, Disaster Recovery & Contingency Planning
• Employed Agile & Waterfall development planning and life cycles for numerous hardware and software implementations, many of which were operating in tandem.
• Responsible for tracking and reporting all measurable metrics to Senior leadership
• SharePoint site design, construction, and process automation
• Interviewing and onboarding of both contracted and full-time Confidential project staff

Confidential

IT Project Manager

Responsibilities:

• Resource & Budget Planning, Project Scheduling and Management
• Development of Project Scope, SOW, Financial Procurement Processing, Requirements Documentation, Vendor Scheduling/Management, Disaster Recovery & Contingency Planning.
• Resource (Internal and Contract) Management and Planning
• Employed Agile & Waterfall development planning and life cycles for numerous hardware and software implementations, many of which were operating in tandem.
• Lead internal teams of Federated employees, hosting update and critical path meetings, directing user and business lead interaction, and processing change management across the Federated environment.
• Utilized daily, weekly, and monthly Metrics Reporting to provide updates to Executive Management, Stakeholders, Development Team, and business updates, utilizing Primavera, SharePoint, and MS Project.
• Assisted with new team member reviews, and further on boarding of new project team members once they were hired.
• SharePoint Design, Management, and Metrics Reporting

Confidential

IT Project Manager

Responsibilities:

• Developed, Managed, and Delivered multimillion dollar, Enterprise-scale migration of 60k end-users from Lotus Notes to MS Exchange, encompassing North America, Europe, and Asia, ahead of the forecasted project schedule.
• Developed & Managed Global Migration of 70K Shared Resources (Shared Mailboxes, Distribution List Groups, and Conference Rooms) from Lotus Notes to MS Exchange.
• Managed and streamlined Microsoft domestic and off-shore relations and process flow.
• Developed and Managed Project Scope, SOW, Requirements Documentation, Data Validation Process, Disaster Recovery Plan.
• Developed and Managed a SharePoint tracking tool to track and manage the builds and health of Global Infrastructure deployment. This is currently still in use at Confidential .
• Agile development of the software and process for Scheduling, Data Validation, End-User Migrations, Shared Resource Migrations, and Shared Resource Owner remediation.
• Planned, developed and tracked critical path of infrastructure build and deployment across, globally, consisting of 400+ Exchange, SQL, and SCOM Servers using MS Project, MS Excel, and MS SharePoint
• Lead team of Confidential project managers, holding daily Scrum meetings, directing user and business lead interaction, and processing change management across the Confidential global environment.
• Utilized daily, weekly, and monthly Metrics Reporting to provide updates to Executive Management, Stakeholders, Development Team, and business updates.
• Assisted with design, testing, and implementation of stop-gap measures and enhancements to the both MTS and SMTS clients in order to account for continually shifting program-level requirements, needs and changes.
• Development and management of the Risk Management and Mitigation plan based on past data lessons learned, current state of play, and potential future influences on the program plan.
• Interviewed and influenced staffing of both contracted and full-time Confidential project team members.

Confidential, Sewickley, PA

IT Project Manager

Responsibilities:

• Employed both Agile and Waterfall methodologies in Planning, Budget and Resource Management, Scope evaluation, Testing, and assisting with ongoing support to HP software implementations and transitions with public, private and government clients such as Costco Wholesale, Deloitte, General Dynamics, McKesson, Federal Bureau of Investigation, and the US Department of Defense.
• Key contributor to Pepperweed’s migration project from Netsuite to QuickBooks SAS, along with assisting with the QuickBooks system customization and system maintenance.
• Integral in coordinating Pepperweed’s extensive transition project from Arrow Electronics to Avnet Technologies Solutions.
• Organized and managed all system customizations to Salesforce, OpenAir, and SharePoint systems.

Confidential, Virginia Beach, VA

Branch Manager

Responsibilities:

• Managed and mentored over 200 individuals in multiple locations and working environments.
• Spearheaded the installation,, and program updates to Ultramate, CCC, Mitchells & ValueMate software packages in Virginia, Pennsylvania, and Boston.
• Received national recognition for stellar customer service results.
• Became one of the youngest and fastest employees in company to be promoted to a management role with Confidential
• Assisted in the opening and development of multiple offices in PA and Massachusetts
• Consistently met and exceeded production, acquisition, and customer service goals.