Project/program Management Resume
Chicago, IL
SUMMARY:
- 15 years+ of overall experience in IT industry, in which different roles like Project Manager, SMEBusiness Analyst, Developer, Tester, PMO, Quality Consultant, Scrum Master, Defect Coordinator & Test Architect
- 7 years International experience and exposure (4 years as QA Manager in Netherlands and 3.9 years as Project/Test Manager in United States)
- 8 years experience on Project&Test Management, QA Consultant, Waterfall and Agile Methodologies
- 7 years experience on Automation tools (QTP/UFT, Selenium, Eggplant, Expect), test scripts & framework
- 6 Years experience on Manual Testing, develop and manage Test Data, Strategy, Plan, Scenarios & Cases
- 8 Years experience on HP - QC/ALM test management, traceability & defects/tickets tracking
- 5 Years experience on PPQA Audit / Evaluation, SME on Oracle Apps and PTC Systems
- 3 Year experience on Software Development and Tech lead (C, C++, VC++, Device Drivers)
- Have very good expertise in E2E Project Management with 70+ resources
- Responsible for implementing and maintaining the effectiveness of the test system, oversee all functional test activities for assigned products including the preparation of test plans, user stories, test cases etc.
- Adapt the test approach for different management environments and Supervise the Test Leads and Lab/Field Testers
- Interact frequently with internal and external management and senior-level representatives concerning projects, operational decisions, scheduling requirements and/or contractual clarifications.
- Hands on experience both Manual & Automation testing on different Positive Train Control (PTC) Segments/Systems/Simulators (MIS, BOS, TCD, SM, HACC) and HPC (Hump Process Control)
- Have expertise in Quality management and Testing applications / products / Simulators in various industry domains like Medical Devices, Telecom, Avionics, Automotive, Railroad & Retail.
- Experience in
- Develop and manage the project plan for both hardware and software products
- Manage & hands-on testing experience on Java, .Net, ERP, Oracle & Web Apps, Simulators
- Manage/Lead E2E software development, implement quality process and PPQA audit/evaluations
- Manage team on different systems and integration for parallel releases on multiple large projects - Manage Business(BR), Functional(FR) & System(SR) requirements traced with test cases in QC
- Manage and coordinate the requirement review in the beginning of the project for requirement accuracy, completeness, usability as well as testability, investigating & pin-pointing the problems
- Managing E2E, System Integration testing and UAT for Safety & Mission Critical projects
- Estimating for testing projects and manage in project management tool Oracle Confidential (P6)
- Develop test automation framework, demonstrate POC, prove the ROI and implement full fledge - Hands on SDLC & STLC and Track, monitor & control the project milestones, timelines, quality
- Customer interactions, manage escalations, resolving issues & conflicts & maintain relationship
- Lead PMO, people & technical management on consultant, cross functional and multi vendor team
- Supporting the release manager with ROM and detailed estimation for project planning
- Plan parallel releases and integration projects in P6, initiate and manage the test project kick off
- Implemented and managing governance meetings and quality process in dynamic environment
- Implemented TDD, CI-Contentious Integration(Jenkins) and Code Compliance & rules(Sonar) - Organize and lead technical and non technical meeting for team and customer management
- Report the project/program progress & status (plans, scope, schedule, quality, cost, risk, issues) with Sr. Management and Stakeholders and assessment reports on post release for improvement - Testing safety critical and mission critical applications and maintain regulatory documentations.
- Drive the stringent reviews on test plan, framework, test cases, test scripts for optimized scenarios
- Define and Establish KPI's/Metrics to measure the Quality, Schedule & Productivity
- Resource, release, scope, schedules, process and quality management on different work streams - Deliver the different complex systems based on RSD and ROI, also plan WBS in Confidential (P6) - Plan and coordinate KT and Reverse KT, manage migration and e2e integration projects.
- Identify scope as New Work / CRs / Defects, prioritize and plan in the releases on CMB meeting
- Self start from scratch, build and motivate the team, manage mission & safety critical projects
- Problem-solving, conflict-resolution, meeting management, thought leadership, status reporting, decision making, delegation, innovation, team building, technical leadership & appraisal
- Coordinate & prepare project/release roadmap, effort estimations for ST, SIT, UAT, Pre production rehearsal, production implementations and scrum management
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Change Management, Configuration Management, build/environment coordination, risk management and scheduling the activities in offshore & onshore model.
- Defined and Implemented PPQA Evaluation/Audit, Test process (TMMi L4) and Measurement Plan based on UPPR defined process SSEP (CMMi L3) on different process areas - Project Management (Project Initiation, Monitoring and Closure)
- Configuration Management(Change Management, Releases, Baseline Audit)
- Systems Engineering (Requirement, Design, Test, Production, Peer Reviews)
- E2E knowledge on TMMi L4 and CMMI L3 practices
- Coordinate PPQA Audit, track issues & action items with product owner, build the PPQA Evaluation and Corrective Action reports in HPQC
- Experience on inspections and expertise in work product reviews,
- Report the SSEP (CMMI 3) Scoreboard with the Sr. Management
- Assist the SSEP (CMMI 3) process implementation / improvement on project
- Implemented and managing cadence/governance review process on programs for PTC & HPC projects
- Responsible for schedule monthly project status with senior management different measures/matrix
- Resource Loading, Capacity Utilization, schedule performance index (SPI), Cost performance index(CPI), Base Line Variance, Activity closure rate / reports,
- Quality matrix (Test Execution, Defect Density, Slippage, Root Cause Analysis, Severity, etc..).
- Continuous Integration (CI) and Review measures
- PPQA (Process and Product Quality Assurance) Evaluation / Audit & SSEP (software system evaluation process) compliance score card and metrics to measure overall product quality.
- Defined process, managing and monitoring Safety & Mission Critical project
- Root Cause Analysis and Preventive measures on the issues,
- Recommend improvement plans, implement phase by phase - quality guidelines,
- Reviews, standards, tools, procedures, process (TDD, continuous Integration - CI, code rule compliance), etc…..
- Expertise in automation frameworks & implementation on industry leading Testing tools (QTP 10, Selenium Web Driver, Eggplant, Expect, Flexauto, HPQC-ALM, QC9.0 & 10, LoadRunner).
- Build Test Automation POC and hands on experience both Manual & Automation testing on different Positive Train Control Systems (MIS, BOS, TCD, HPC) by using Selenium and .
- Build Test Automation Order Management Systems (Web UI - FMW - Cordys - Siebel) using QTP.
- Good exposure on ERP, Python, DevOps, MS Dynamics CRM2015, BDD, TFS, MFS, JIRA.
- Expertise in develop Test Strategies, User stories and Test Plans (ST, E2E, UAT), as per BRD, Requirement Spec /regulatory requirement.
- Experience on define and generate reports and dashboards in PPT and Excel (macros & pivot)
- HP ALM Admin for QA Process, customization of HP ALM 11.0 for the cadence review E2E test (Release, Requirement, Test Cases, Execution Reports and Traceability) and 3rd party tool integration.
- Conducted retrospection meetings (assessment/lessons learned activity) for continuous improvement.
- Used strategic planning for align and control the environments & builds for the Program as well as all type of test levels (System Testing, Integration Testing, End to End & UAT - User acceptance Testing) with different stakeholders in parallel release activities based on priority.
- Good experience in hands on & managing embedded software development and testing (Auto V&V) in both products & applications.
- Implemented and managed ticket (Defect & CR) workflow in HPQC, managed the Defect/Change Life Cycle, schedule and prioritize the tickets in CMB (Change Management Board) meeting.
- Experience on develop SQL queries to generate report from Oracle database by using Query Builder.
- Good experience on Business Analyst (BA), white box and black box (manual and automation) testing, schedule and participate in reviews (Requirement, Design, Test Plan).
- ISO 13485, DO 178B and CMMI quality process Implementation experience and used standards ARIC 429 and MLT STD 1553B
- Prepared IQ (Installation Qualification) and OQ (Operational Qualification) documents, worked on System Test Plan, ST Report, Release Notes and daily & weekly Status Reports to the client.
TECHNICAL EXPERTISE:
Domains Expertise: Rail Road/Retail PTC (Positive Train Control Systems)- MIS, TCD, HACC, EM, SM, Onboard, MDM, BOS, CAD and HPC (Hump Process Control)
Avionics: Radar Warning Receivers, Display Processors, MC Simulators, DO 178B, MLT STD 1553, ARINC429
Telecom/Finance: OSS, BSS, Order Management, FTTH, FTTC, Mobile Apps / Features
Medical Devices/Healthcare: Infuser Pump, ISO 13485
Tools: Expertise Test Automation (QTP, EggPlant, Selenium, Expect, FlexAuto, SOAP UI, LISA, LoadRunner
Defect Tracking/Test Management: HP ALM11.0, QC 9 & 10, JIRA, Bugzilla
Conf Management: SVN, PVCS
Project Management: MPP
Testing Expertise: System & Integration, Functional & non Functional, End to End Testing, User Acceptance Testing, Stress & Load testing, Regression Testing
Methodologies: Agile, TMap, V-Model, Water Fall & Iterative
Languages/Script: C, C++, VC++, Device Drivers, VB Scripts, Sense talk, TCL, Java Scripts and SQL
Operating Systems: Windows, Unix, RTOS (PSOS, OSE, RT Kernel)
Documentations: Test Strategy, Test Plan, IQ, OQ, Process checklists, SDP Audit ProcessReview Checklist, Change Management, PPQA Audit
Others: Oracle Apps (Siebel 8.0 CRM, BPEL/Fusion Middleware-SOA, BI, BRM, OTM, Financials Apps - AR, AP, GL), Microsoft Word, Excel (Macros & Pivot), Power Point and Visio, Application
Platforms: .NET, Java, Visual C++, C, C++, Toad
PROFESSIONAL EXPERIENCE:
Confidential, Chicago, IL
Project/Program Management
Responsibilities:
- Responsible for implementing and maintaining the effectiveness of the test system, oversee all functional test activities for assigned products including the preparation of test plans, user stories, test cases etc.
- Adapt the test approach for different management environments.
- Interact frequently with internal and external management and senior-level representatives concerning projects, operational decisions, scheduling requirements and/or contractual clarifications.
- Develop the project plan, which includes the timeline, budget and resource plan. Resource planning may include acquiring resources and developing the team.
- Supervise the Test Leads and Lab/Field Testers under his/her responsibility to attain consistent, class- leading performance. Ensure Test team members are prioritizing and tracking defects and issues appropriately and recommend corrective action where required.
- Lead briefings and technical meetings for internal and external representatives.
- Resolve project team issues.
- Oversee defects management, automation testing as well as lab and field - testing.
- Apply and ensure compliance with all appropriate IT standards (e.g. Security, Architecture, Project Delivery Methodology, SOX etc.).
Confidential, Omaha, NE
Consultant & Test Project Manager
Responsibilities:
- Develop and review project plan, test plan, test strategy, risk management and scheduling the activities on Web and Service based Applications based on the business requirements (BRD).
- Design and develop the test scenarios, build framework by Selenium (JUint framework) and Eggplant (SenseTalk), automation POC, implement full fledge and plan the batch execution.
- Manage and individual contribution on integration / e2e testing PTC applications.
- Built automation framework initiated and implemented the complete functional test cases by using Selenium & Eggplant for the systems like EM, TCD, MIS, Onboard, HPC.
- Release replan and manage based on the New Project, CRs and backlog Defects.
- Estimating development, test Automation effort, CRs, functional & regression testing.
- Trained & mentor the team and used Agile methodology based on the business criticality.
- Test Executions tracked by using HPQC - ALM for E2E traceability, Defects & tickets are tracked in HPQC - ALM and JIRA
- Ensure that the test cases are updated in HP ALM by the Software Test Engineers, as required
- Ensure that the test automation is updated based on the updated test cases
- Implement the QA process, HP ALM by customizing the workflow, integrate the ALM with 3rd party tools (Selenium, Fitness, etc..), create dashboards in HP ALM, Jenkins and Sonar tools.
- Experience on gather the decided test metrics and work as single point of contact in Test Delivery
- Escalate and obtain resolution of the issues related to the test environment and team
- Plan and organize training, review the status reports, review the time logged by the Software Test & Development Engineers for various activities.
- Developing utilities in excel by VBA code to create automatic traceability in HPQC.
- Keep the team motivated and work closely with Development, PMO and IT Operations teams to ensure the handoff mechanisms (sign offs) are defined and tracked in Confidential (P6)
- Development as well as review the vb script, java script, sensetalk scripts for automation testing and scenarios optimizations.
- Performed & managed different type of testing E2E, Functional, Regression, Usability, Interface, Compatibility and Performance.
- Makes sure the Performance SLAs are tested and identified appropriate tools based on the applications, schedule and participate in reviews (Project Plan, Requirement, Design, Test Plan).
- Recommend improvement plans, implement phase by phase - quality guidelines, reviews, standards, tools, procedures, process (TDD, CI- Continuous Integration, code rule compliance)
- Defined & implemented cadence review process - CCB(HPQC-ALM), Scope Planning (HPQC, Confidential ), Schedule Review( Confidential ) and Quality Review(HPQC, Audit Report, WIKI, Jenkins, Sonar) meetings for Director, General Director and AVP.
- Coordinate, Develop & Review test strategy, test plan and scenarios for Systems/Segments Testing, Integration Nearest Neighbor, Integration E2E and UAT.
- Monitoring and Controlling testing / QA activities & audit. Help the user acceptance test team. Built SQL queries to test the data in Oracle database by using Query Builder
- Monitoring Test Performance, defined reports in HPQC, QA dashboard and send weekly & monthly test status reports to Sr. Managers
- Managed different suppliers/vendors (development team) for the quality delivery.
Confidential
Project Lead
Responsibilities:
- Project planning, resource allocation and scheduling the activities for E2E testing on OSS/BSS application.
- Tracking and Monitor of the project status and resolving various issues/Risks etc.,
- Monitoring and Controlling testing activities and user acceptance test (UAT)
- Initiated and implemented the automation for complete functional test cases by QTP and performance test by LoadRunner.
- Involved in team building, team appraisals activities.
- Monitoring Test Performance and Test Automation activities.
- Reviewed &/ developed Test Strategy, Test Plan & Test Cases for System / Pairwise / E2E testing for Telecom Order Management System by using Oracle Applications, Web Application & Cordys.
- Project execution used as Iterative Model & TMAP approach.
- Analyze requirements and designs for accuracy, completeness, usability, as well as testability, investigating and pinpointing problems.
- Responsible estimating tests efforts for CRs, functional & regression testing and data migration.
- Document all test plans as well as test cases, executing test cases, reports.
- Created test plan and test lab in MQC/HPQC 10 for testing activity.
- Setting test environment for the testing team.
- Trained & mentor the team.
- Interaction with the client and other suppliers to understand and implementation.
- Prepared the project report and sending the daily status report.
- Playing a good role with different suppliers/vendors (development team) for the quality delivery.
Confidential
Senior Test Analyst/ Lead
Responsibilities:
- Reviewed the test cases.
- Setting test environment for the testing team.
- Prepared system test plan and system test report for portal applications
- Responsible on prepare as well as review on Test Strategy and Test Plan.
- Trained team and different team on different tools and testing environments/products.
- Interaction with the Onsite to get the requirements and assist offshore team to understand and implement the same.
- Prepared weekly work plans and allocating the same for the testing team and sending the weekly and daily status report to PM and Client.
- Tracked the status of testing activities on a day-to-day basis and reporting the same on tracker Dimensions.
Confidential
Senior Test Analyst/ Lead
Responsibilities:
- Reviewed the test scripts and test cases.
- Setting test environment for the testing team.
- Trained to the customer (Reverse Transition) on the developed automation test plans.
- Prepared system test plan and system test report for CDMA phones.
- Interaction with the Onsite to get the requirements and assist offshore team to understand and implement the same.
- Synced the latest CDMA software via Compose (Configuration Management Tool) for Flex and Flash in to phone and shared with the team.
- Prepared weekly work plans and allocating the same for the testing team and sending the weekly and daily status report to PM and client.
- Tracked the status of testing activities on a day-to-day basis and reporting the same on tracker ClearDDTS and CVS.
- Worked and managed different product releases at same time.
- Involved in black box testing.
- Implemented the quality process for all the deliverables.
Confidential
Module Lead
Responsibilities:
- Reviewed code and documents.
- Enhancement of code.
- Setting test environment for the testing team.
- Prepared System Test Plan and System Test Report for Infuser Pump.
- Implemented the automation for complete functional test cases by using Expect.
- Prepared and executed Unit, Integration and System Test Cases.
- Interaction with the Onsite to get the UIRD Changes and assist offshore team to understand and implement. Verification & Validation of the embedded software for medical devices.
- Synced the latest code changes over Perforce (Configuration Management Tool) and build it as executable and shared with the team.
- Involved Test Harness validation and prepared deliverable documents (IQ, OQ, System Test Plan, System Test Report, Validation docs and Release Notes).
- Prepared weekly work plans and allocating the same for the testing team and sending the weekly status report to PM.
- Tracked the status of testing activities on a day-to-day basis and reporting the same on tracker (PVCS) and CVS.
- Worked and managed several releases at all levels.
- Implemented the ISO 13485 quality process models for all the deliverables.
Confidential
Senior Software Engineer
Responsibilities:
- Prepared Regression and System Test Plan.
- Setting test environment for the testing team.
- Interaction with the Onsite to get the requirements and assist offshore team to understand and implement the same.
- Prepared daily work plans and allocating the same for the testing team.
- Tracked the status of testing activities on a day-to-day basis and reporting the same to PM Worked and managed several releases at all levels.
- Logging and tracking of defects.
- Involved in black box testing. Implemented the CMMI quality process model for all the deliverables.