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Project/program Management Resume

Chicago, IL

SUMMARY:

  • 15 years+ of overall experience in IT industry, in which different roles like Project Manager, SMEBusiness Analyst, Developer, Tester, PMO, Quality Consultant, Scrum Master, Defect Coordinator & Test Architect
  • 7 years International experience and exposure (4 years as QA Manager in Netherlands and 3.9 years as Project/Test Manager in United States)
  • 8 years experience on Project&Test Management, QA Consultant, Waterfall and Agile Methodologies
  • 7 years experience on Automation tools (QTP/UFT, Selenium, Eggplant, Expect), test scripts & framework
  • 6 Years experience on Manual Testing, develop and manage Test Data, Strategy, Plan, Scenarios & Cases
  • 8 Years experience on HP - QC/ALM test management, traceability & defects/tickets tracking
  • 5 Years experience on PPQA Audit / Evaluation, SME on Oracle Apps and PTC Systems
  • 3 Year experience on Software Development and Tech lead (C, C++, VC++, Device Drivers)
  • Have very good expertise in E2E Project Management with 70+ resources
  • Responsible for implementing and maintaining the effectiveness of the test system, oversee all functional test activities for assigned products including the preparation of test plans, user stories, test cases etc.
  • Adapt the test approach for different management environments and Supervise the Test Leads and Lab/Field Testers
  • Interact frequently with internal and external management and senior-level representatives concerning projects, operational decisions, scheduling requirements and/or contractual clarifications.
  • Hands on experience both Manual & Automation testing on different Positive Train Control (PTC) Segments/Systems/Simulators (MIS, BOS, TCD, SM, HACC) and HPC (Hump Process Control)
  • Have expertise in Quality management and Testing applications / products / Simulators in various industry domains like Medical Devices, Telecom, Avionics, Automotive, Railroad & Retail.
  • Experience in
  • Develop and manage the project plan for both hardware and software products
  • Manage & hands-on testing experience on Java, .Net, ERP, Oracle & Web Apps, Simulators
  • Manage/Lead E2E software development, implement quality process and PPQA audit/evaluations
  • Manage team on different systems and integration for parallel releases on multiple large projects - Manage Business(BR), Functional(FR) & System(SR) requirements traced with test cases in QC
  • Manage and coordinate the requirement review in the beginning of the project for requirement accuracy, completeness, usability as well as testability, investigating & pin-pointing the problems
  • Managing E2E, System Integration testing and UAT for Safety & Mission Critical projects
  • Estimating for testing projects and manage in project management tool Oracle Confidential (P6)
  • Develop test automation framework, demonstrate POC, prove the ROI and implement full fledge - Hands on SDLC & STLC and Track, monitor & control the project milestones, timelines, quality
  • Customer interactions, manage escalations, resolving issues & conflicts & maintain relationship
  • Lead PMO, people & technical management on consultant, cross functional and multi vendor team
  • Supporting the release manager with ROM and detailed estimation for project planning
  • Plan parallel releases and integration projects in P6, initiate and manage the test project kick off
  • Implemented and managing governance meetings and quality process in dynamic environment
  • Implemented TDD, CI-Contentious Integration(Jenkins) and Code Compliance & rules(Sonar) - Organize and lead technical and non technical meeting for team and customer management
  • Report the project/program progress & status (plans, scope, schedule, quality, cost, risk, issues) with Sr. Management and Stakeholders and assessment reports on post release for improvement - Testing safety critical and mission critical applications and maintain regulatory documentations.
  • Drive the stringent reviews on test plan, framework, test cases, test scripts for optimized scenarios
  • Define and Establish KPI's/Metrics to measure the Quality, Schedule & Productivity
  • Resource, release, scope, schedules, process and quality management on different work streams - Deliver the different complex systems based on RSD and ROI, also plan WBS in Confidential (P6) - Plan and coordinate KT and Reverse KT, manage migration and e2e integration projects.
  • Identify scope as New Work / CRs / Defects, prioritize and plan in the releases on CMB meeting
  • Self start from scratch, build and motivate the team, manage mission & safety critical projects
  • Problem-solving, conflict-resolution, meeting management, thought leadership, status reporting, decision making, delegation, innovation, team building, technical leadership & appraisal
  • Coordinate & prepare project/release roadmap, effort estimations for ST, SIT, UAT, Pre production rehearsal, production implementations and scrum management
  • Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
  • Change Management, Configuration Management, build/environment coordination, risk management and scheduling the activities in offshore & onshore model.
  • Defined and Implemented PPQA Evaluation/Audit, Test process (TMMi L4) and Measurement Plan based on UPPR defined process SSEP (CMMi L3) on different process areas - Project Management (Project Initiation, Monitoring and Closure)
  • Configuration Management(Change Management, Releases, Baseline Audit)
  • Systems Engineering (Requirement, Design, Test, Production, Peer Reviews)
  • E2E knowledge on TMMi L4 and CMMI L3 practices
  • Coordinate PPQA Audit, track issues & action items with product owner, build the PPQA Evaluation and Corrective Action reports in HPQC
  • Experience on inspections and expertise in work product reviews,
  • Report the SSEP (CMMI 3) Scoreboard with the Sr. Management
  • Assist the SSEP (CMMI 3) process implementation / improvement on project
  • Implemented and managing cadence/governance review process on programs for PTC & HPC projects
  • Responsible for schedule monthly project status with senior management different measures/matrix
  • Resource Loading, Capacity Utilization, schedule performance index (SPI), Cost performance index(CPI), Base Line Variance, Activity closure rate / reports,
  • Quality matrix (Test Execution, Defect Density, Slippage, Root Cause Analysis, Severity, etc..).
  • Continuous Integration (CI) and Review measures
  • PPQA (Process and Product Quality Assurance) Evaluation / Audit & SSEP (software system evaluation process) compliance score card and metrics to measure overall product quality.
  • Defined process, managing and monitoring Safety & Mission Critical project
  • Root Cause Analysis and Preventive measures on the issues,
  • Recommend improvement plans, implement phase by phase - quality guidelines,
  • Reviews, standards, tools, procedures, process (TDD, continuous Integration - CI, code rule compliance), etc…..
  • Expertise in automation frameworks & implementation on industry leading Testing tools (QTP 10, Selenium Web Driver, Eggplant, Expect, Flexauto, HPQC-ALM, QC9.0 & 10, LoadRunner).
  • Build Test Automation POC and hands on experience both Manual & Automation testing on different Positive Train Control Systems (MIS, BOS, TCD, HPC) by using Selenium and .
  • Build Test Automation Order Management Systems (Web UI - FMW - Cordys - Siebel) using QTP.
  • Good exposure on ERP, Python, DevOps, MS Dynamics CRM2015, BDD, TFS, MFS, JIRA.
  • Expertise in develop Test Strategies, User stories and Test Plans (ST, E2E, UAT), as per BRD, Requirement Spec /regulatory requirement.
  • Experience on define and generate reports and dashboards in PPT and Excel (macros & pivot)
  • HP ALM Admin for QA Process, customization of HP ALM 11.0 for the cadence review E2E test (Release, Requirement, Test Cases, Execution Reports and Traceability) and 3rd party tool integration.
  • Conducted retrospection meetings (assessment/lessons learned activity) for continuous improvement.
  • Used strategic planning for align and control the environments & builds for the Program as well as all type of test levels (System Testing, Integration Testing, End to End & UAT - User acceptance Testing) with different stakeholders in parallel release activities based on priority.
  • Good experience in hands on & managing embedded software development and testing (Auto V&V) in both products & applications.
  • Implemented and managed ticket (Defect & CR) workflow in HPQC, managed the Defect/Change Life Cycle, schedule and prioritize the tickets in CMB (Change Management Board) meeting.
  • Experience on develop SQL queries to generate report from Oracle database by using Query Builder.
  • Good experience on Business Analyst (BA), white box and black box (manual and automation) testing, schedule and participate in reviews (Requirement, Design, Test Plan).
  • ISO 13485, DO 178B and CMMI quality process Implementation experience and used standards ARIC 429 and MLT STD 1553B
  • Prepared IQ (Installation Qualification) and OQ (Operational Qualification) documents, worked on System Test Plan, ST Report, Release Notes and daily & weekly Status Reports to the client.

TECHNICAL EXPERTISE:

Domains Expertise: Rail Road/Retail PTC (Positive Train Control Systems)- MIS, TCD, HACC, EM, SM, Onboard, MDM, BOS, CAD and HPC (Hump Process Control)

Avionics: Radar Warning Receivers, Display Processors, MC Simulators, DO 178B, MLT STD 1553, ARINC429

Telecom/Finance: OSS, BSS, Order Management, FTTH, FTTC, Mobile Apps / Features

Medical Devices/Healthcare: Infuser Pump, ISO 13485

Tools: Expertise Test Automation (QTP, EggPlant, Selenium, Expect, FlexAuto, SOAP UI, LISA, LoadRunner

Defect Tracking/Test Management: HP ALM11.0, QC 9 & 10, JIRA, Bugzilla

Conf Management: SVN, PVCS

Project Management: MPP

Testing Expertise: System & Integration, Functional & non Functional, End to End Testing, User Acceptance Testing, Stress & Load testing, Regression Testing

Methodologies: Agile, TMap, V-Model, Water Fall & Iterative

Languages/Script: C, C++, VC++, Device Drivers, VB Scripts, Sense talk, TCL, Java Scripts and SQL

Operating Systems: Windows, Unix, RTOS (PSOS, OSE, RT Kernel)

Documentations: Test Strategy, Test Plan, IQ, OQ, Process checklists, SDP Audit ProcessReview Checklist, Change Management, PPQA Audit

Others: Oracle Apps (Siebel 8.0 CRM, BPEL/Fusion Middleware-SOA, BI, BRM, OTM, Financials Apps - AR, AP, GL), Microsoft Word, Excel (Macros & Pivot), Power Point and Visio, Application

Platforms: .NET, Java, Visual C++, C, C++, Toad

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Project/Program Management

Responsibilities:

  • Responsible for implementing and maintaining the effectiveness of the test system, oversee all functional test activities for assigned products including the preparation of test plans, user stories, test cases etc.
  • Adapt the test approach for different management environments.
  • Interact frequently with internal and external management and senior-level representatives concerning projects, operational decisions, scheduling requirements and/or contractual clarifications.
  • Develop the project plan, which includes the timeline, budget and resource plan. Resource planning may include acquiring resources and developing the team.
  • Supervise the Test Leads and Lab/Field Testers under his/her responsibility to attain consistent, class- leading performance. Ensure Test team members are prioritizing and tracking defects and issues appropriately and recommend corrective action where required.
  • Lead briefings and technical meetings for internal and external representatives.
  • Resolve project team issues.
  • Oversee defects management, automation testing as well as lab and field - testing.
  • Apply and ensure compliance with all appropriate IT standards (e.g. Security, Architecture, Project Delivery Methodology, SOX etc.).

Confidential, Omaha, NE

Consultant & Test Project Manager

Responsibilities:

  • Develop and review project plan, test plan, test strategy, risk management and scheduling the activities on Web and Service based Applications based on the business requirements (BRD).
  • Design and develop the test scenarios, build framework by Selenium (JUint framework) and Eggplant (SenseTalk), automation POC, implement full fledge and plan the batch execution.
  • Manage and individual contribution on integration / e2e testing PTC applications.
  • Built automation framework initiated and implemented the complete functional test cases by using Selenium & Eggplant for the systems like EM, TCD, MIS, Onboard, HPC.
  • Release replan and manage based on the New Project, CRs and backlog Defects.
  • Estimating development, test Automation effort, CRs, functional & regression testing.
  • Trained & mentor the team and used Agile methodology based on the business criticality.
  • Test Executions tracked by using HPQC - ALM for E2E traceability, Defects & tickets are tracked in HPQC - ALM and JIRA
  • Ensure that the test cases are updated in HP ALM by the Software Test Engineers, as required
  • Ensure that the test automation is updated based on the updated test cases
  • Implement the QA process, HP ALM by customizing the workflow, integrate the ALM with 3rd party tools (Selenium, Fitness, etc..), create dashboards in HP ALM, Jenkins and Sonar tools.
  • Experience on gather the decided test metrics and work as single point of contact in Test Delivery
  • Escalate and obtain resolution of the issues related to the test environment and team
  • Plan and organize training, review the status reports, review the time logged by the Software Test & Development Engineers for various activities.
  • Developing utilities in excel by VBA code to create automatic traceability in HPQC.
  • Keep the team motivated and work closely with Development, PMO and IT Operations teams to ensure the handoff mechanisms (sign offs) are defined and tracked in Confidential (P6)
  • Development as well as review the vb script, java script, sensetalk scripts for automation testing and scenarios optimizations.
  • Performed & managed different type of testing E2E, Functional, Regression, Usability, Interface, Compatibility and Performance.
  • Makes sure the Performance SLAs are tested and identified appropriate tools based on the applications, schedule and participate in reviews (Project Plan, Requirement, Design, Test Plan).
  • Recommend improvement plans, implement phase by phase - quality guidelines, reviews, standards, tools, procedures, process (TDD, CI- Continuous Integration, code rule compliance)
  • Defined & implemented cadence review process - CCB(HPQC-ALM), Scope Planning (HPQC, Confidential ), Schedule Review( Confidential ) and Quality Review(HPQC, Audit Report, WIKI, Jenkins, Sonar) meetings for Director, General Director and AVP.
  • Coordinate, Develop & Review test strategy, test plan and scenarios for Systems/Segments Testing, Integration Nearest Neighbor, Integration E2E and UAT.
  • Monitoring and Controlling testing / QA activities & audit. Help the user acceptance test team. Built SQL queries to test the data in Oracle database by using Query Builder
  • Monitoring Test Performance, defined reports in HPQC, QA dashboard and send weekly & monthly test status reports to Sr. Managers
  • Managed different suppliers/vendors (development team) for the quality delivery.

Confidential

Project Lead

Responsibilities:

  • Project planning, resource allocation and scheduling the activities for E2E testing on OSS/BSS application.
  • Tracking and Monitor of the project status and resolving various issues/Risks etc.,
  • Monitoring and Controlling testing activities and user acceptance test (UAT)
  • Initiated and implemented the automation for complete functional test cases by QTP and performance test by LoadRunner.
  • Involved in team building, team appraisals activities.
  • Monitoring Test Performance and Test Automation activities.
  • Reviewed &/ developed Test Strategy, Test Plan & Test Cases for System / Pairwise / E2E testing for Telecom Order Management System by using Oracle Applications, Web Application & Cordys.
  • Project execution used as Iterative Model & TMAP approach.
  • Analyze requirements and designs for accuracy, completeness, usability, as well as testability, investigating and pinpointing problems.
  • Responsible estimating tests efforts for CRs, functional & regression testing and data migration.
  • Document all test plans as well as test cases, executing test cases, reports.
  • Created test plan and test lab in MQC/HPQC 10 for testing activity.
  • Setting test environment for the testing team.
  • Trained & mentor the team.
  • Interaction with the client and other suppliers to understand and implementation.
  • Prepared the project report and sending the daily status report.
  • Playing a good role with different suppliers/vendors (development team) for the quality delivery.

Confidential

Senior Test Analyst/ Lead

Responsibilities:

  • Reviewed the test cases.
  • Setting test environment for the testing team.
  • Prepared system test plan and system test report for portal applications
  • Responsible on prepare as well as review on Test Strategy and Test Plan.
  • Trained team and different team on different tools and testing environments/products.
  • Interaction with the Onsite to get the requirements and assist offshore team to understand and implement the same.
  • Prepared weekly work plans and allocating the same for the testing team and sending the weekly and daily status report to PM and Client.
  • Tracked the status of testing activities on a day-to-day basis and reporting the same on tracker Dimensions.

Confidential

Senior Test Analyst/ Lead

Responsibilities:

  • Reviewed the test scripts and test cases.
  • Setting test environment for the testing team.
  • Trained to the customer (Reverse Transition) on the developed automation test plans.
  • Prepared system test plan and system test report for CDMA phones.
  • Interaction with the Onsite to get the requirements and assist offshore team to understand and implement the same.
  • Synced the latest CDMA software via Compose (Configuration Management Tool) for Flex and Flash in to phone and shared with the team.
  • Prepared weekly work plans and allocating the same for the testing team and sending the weekly and daily status report to PM and client.
  • Tracked the status of testing activities on a day-to-day basis and reporting the same on tracker ClearDDTS and CVS.
  • Worked and managed different product releases at same time.
  • Involved in black box testing.
  • Implemented the quality process for all the deliverables.

Confidential

Module Lead

Responsibilities:

  • Reviewed code and documents.
  • Enhancement of code.
  • Setting test environment for the testing team.
  • Prepared System Test Plan and System Test Report for Infuser Pump.
  • Implemented the automation for complete functional test cases by using Expect.
  • Prepared and executed Unit, Integration and System Test Cases.
  • Interaction with the Onsite to get the UIRD Changes and assist offshore team to understand and implement. Verification & Validation of the embedded software for medical devices.
  • Synced the latest code changes over Perforce (Configuration Management Tool) and build it as executable and shared with the team.
  • Involved Test Harness validation and prepared deliverable documents (IQ, OQ, System Test Plan, System Test Report, Validation docs and Release Notes).
  • Prepared weekly work plans and allocating the same for the testing team and sending the weekly status report to PM.
  • Tracked the status of testing activities on a day-to-day basis and reporting the same on tracker (PVCS) and CVS.
  • Worked and managed several releases at all levels.
  • Implemented the ISO 13485 quality process models for all the deliverables.

Confidential

Senior Software Engineer

Responsibilities:

  • Prepared Regression and System Test Plan.
  • Setting test environment for the testing team.
  • Interaction with the Onsite to get the requirements and assist offshore team to understand and implement the same.
  • Prepared daily work plans and allocating the same for the testing team.
  • Tracked the status of testing activities on a day-to-day basis and reporting the same to PM Worked and managed several releases at all levels.
  • Logging and tracking of defects.
  • Involved in black box testing. Implemented the CMMI quality process model for all the deliverables.

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