EXECUTIVE SUMMARY

• Accomplished IT Project Manager with over 15 years of experience working with Fortune 500 companies across several industries including Healthcare, Financial Services, Banking, Logistics and Transportation.
• Solid understanding of IT Project Management, Quality Assurance processes, Change Management, vendor management, and Business Data Analysis.
• Spearheaded Large, Multi faceted, complex, cross divisional projects in accordance with corporate strategies, policies, risk control, compliance and operational standards.
• Functional and domain knowledge on Healthcare Management and Billing, Financial applications related to Commercial Leasing and Lending, Insurance and Mortgage, Web-based Services Client/Server Technology applications, Transportation, logistics and Warehouse Operation projects.
• Expertise in using PMBOK, Software Development Life Cycle SDLC Rational Unified Process RUP , Use Case Model, Agile/Scrum development approach Waterfall processes and methodologies.
• Productivity improvement, Product development, business process reengineering and requirement management through outstanding leadership, organizational and interpersonal skills
• Collaborated on Project Selections, Business case, Project charter, schedules, organized resources, devised communication strategies, planned project Budgeting, change management and monitored change control.
• Experienced in Vendor Management, RFP Analysis, Proposal Development and SOW Management.
• Managed concurrent projects in matrix environment in both the public and private sectors
• Experience in delivering projects through Release based approach and managing deployment activities. Facilitated Business Mission Control BMC sessions / WAR room activities to manage post-deployment issues for mission critical applications

SKILLS

• Project Management: Microsoft Project, MS Visio, MS Office, SharePoint, Clarity, JIRA, HP PPMv7.0, Teampulse, Planview UML, Agile/SCRUM, SAFe, PMI
• Requirement Management: DOORS,Rational Requisite Pro, Blueprint, iRiseStudio
• Business Modeling Tools: MS Visio, Lombardi- Teamworks v610
• Technologies/Framework: Service Oriented Architecture SOA , MVC 4.0, WCF, WPF
• Defect/Version/Change Tracking Tools: Rational ClearQuest, ClearCase, Test Director, Team Foundation Server TFS
• Operating Systems/Server: Windows NT/XP/2000, UNIX, AS/400, Citrix
• Languages: C, SQL, HTML, Tibco Businessworks
• Business/Project Applications: Microsoft Office Suite, Global Trade Direct, BankTrade, NetSol- LeasePak v6.0, InfoLease, Quality Center, SWIFT, CA Clarity PPM. McLeod, Cargowise, MicroStrategy, OnBase
• Databases: Oracle DB, IBM DB2, SQL, SQL Server Reporting

PROFESSIONAL EXPERIENCE

Confidential

Sr. Project Manager/Scrum Master

Accomplishments:

• Managed Projects for optimization of Route Planning for Freight Movement operations that contributes over 2.0 billion earned Revenue
• Managed applications for Account Receivable and collections Department, Logistics implemented Warehouse Management System McLeod's Cargowise WMS .
• Managed and delivered Data Warehouse project. The scope of this project was to develop Dashboards for Director Sr. VPs using existing data warehouse database for business intelligence. These dashboards were developed using microStrategy.
• Delivered successful projects on-schedule through expert project planning, execution, and strategic risk management.
• Prioritized Projects with the steering committee to determine impact and urgency of the projects using Planview.
• Managed Concurrent projects using agile approach and coordinating with multiple scrum teams spread across the globe including North America, India, Mexico.
• Managed projects using SCRUM -Agile development approach Facilitated bi-weekly Sprint Planning Meetings, Conducted daily SCRUM meetings, and worked with product owner on setting Backlog priorities and provided daily status updates to stakeholder on the stories being developed. Also conducted Sprint Review and Retrospective meeting at the end of each sprint.
• Ensured the capacity is being effectively utilized and all queries raised from the scrum teams are addressed as per SLAs to minimize the spillovers.
• Successfully managed teams across diverse technology stack- Developers, Business Analysts, DBAs, QAs and Change Release coordinators, throughout concurrent projects work streams.
• Identified resources needed, acquired an appropriate project team and used WBS to assign Tasks, track progress and deliverables.

Confidential

Project Manager

Accomplishments:

• Key participation in Tier I/Tier II project Initialization, approval and Prioritization process.
• Developed concept and scope for strategic initiatives with senior management.
• Formulated Project Charters and other initiation documents to Track critical path activities, Change requests.
• Created projects plans in CA Clarity PPM with Program Managers and VPs, to track key tasks, milestones, document management and time tracking for the project or task.
• Skillfully managed 3 vendors and teams of 14 cross functioning Internal and off shore resources
• Acted as the point of contact for external vendors Complex Systems, Inc. on BankTrade's, S1 on Global Trade Direct and Premium Technology, Inc. on Structure Trade Finance to ensure that requirements were developed accurately successuly releases of application.
• Executed Systems Integration Deployment effort of a longtime troubled project, International Collections, in record time that got exposed to number of internal external constraints.
• Streamlined processing of trade products and related activities for all parties involved.
• Identified and documented system deficiencies and recommended solutions
• Provided analysis and support to several SOA architecture, database, reporting, workflow SWIFT messages projects
• Facilitated regular project meetings to focus on business, requirements or technical issues, Issue resolution and escalation, Release planning Deployment Coordination.
• Facilitated easy integration with the bank's target applications and leveraged efficiencies within the banks existing IT Environment.

Confidential

Project Delivery Manager / Scrum Master

Accomplishments:

• Collaborated with CHFS stakeholders, Vendors and The Commonwealth of Kentucky executives to develop a comprehensive vision for the future of Health Information Technology.
• Managed the contracted vendor developing the state Medicaid health information technology solution.
• Performed requirement analysis, scope and budget negotiation.
• Facilitated Kick-off and working sessions with the Project team.
• Facilitated the Daily Scrum meetings and monthly sprints on project status with CHFS staff, contractors, and potential system users and other groups. Used Scrum burndown chart for tracking reporting to Stakeholders
• Created the resource plan and scheduling for the duration of the project.
• Obtained project appropriation from the various work groups comprising of key CHFS Information Technology and Operations leaders.
• Identified and tracked project risks and issues through risk identification workshops and Follow-up meetings.
• Worked in Agile/Scrum development methods to promote development iterations, team work, collaboration and process adaptability and work with the wireframes and storyboard.
• Ensured milestone dates/sprint timelines are met by Scrum teams as per the release schedule and coordinated with release manager to ensure the release progress smoothly.
• Served as technical Advisor in the procurement, testing and fielding of various systems.

Confidential

Project Manager

Accomplishments:

• Interfaced between technology infrastructure and the PNC Line of Business LOB and continually focused on implementing solutions that align with the business objectives and produce value-added results.
• Managed performance and delivery of projects in accordance with the procedures and guidelines, to ensure successful completion of requirements within approved budget and plan.
• Determined the LOE, Budget, schedule and reviewed Project Proposals from 50K to 2.5M.
• Managed a team of on-shore and off shore members.
• Worked on project Initialization, approval and Prioritization process with PMO
• Created, executed and revised the Work breakdown structure to meet changing needs and requirements. Applied standard processes for change management, risk management, issue management, quality assurance, and project communications
• Provided recommendations for deficiencies, risk ratings and mitigation activities. Responsible for initiating and guiding the discussion of risk in risk identification workshops.
• Acted as the point of contact for external vendors for technical and functional requirement reviews and to ensure that requirements were developed accurately.
• Facilitated business signoffs on vendor's ballpark estimates, enhancement specifications and project authorization.
• Reviewed Business process modeling using Lombardi- Teamworksv7 to stimulate analysis, human workflow, application integration, business rules, and real-time performance monitoring and optimization.
• Utilized phase-gated development framework to implement complete tasks required to replace legacy systems with a multi-platform system that includes SQL, .Net, Oracle

Confidential

Lead Business Analyst

Accomplishments:

• Liaison between stakeholders to elicit, analyze, specify, validate, and manage business, user, functional and non-functional requirements in support of multiple business channels in addition to leading a team of business analysts on multiple, complex concurrent project work streams
• Represented system's blueprints, business processes and the as-is and to-be system functionality graphically using Unified Modeling Language UML .
• Analyzed and segregated the Business Requirements into high level and low level Use Cases, Activity Diagrams and State Chart Diagrams using UML methodologies.
• Conducted detailed walkthrough sessions with SMEs to get a signoff on the business requirement documents BRD Functional Requirement Specifications FRS .
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes using the Rational Clear Quest. Involved in Change Management Configuration using Rational Clear-Quest.

Confidential

Business Analyst

Accomplishments:

• Served as the principal conduit for managing system requirements between the business and the software development team throughout the duration of the project.
• Interviewed SME's Subject Matter Experts with detailed questions and carefully recorded the requirements in a format that could be understood by both business and technical stakeholders.
• Conducted Gap Analysis, Developed Questionnaires, and Gathered User Requirements by Interviews, user meeting, JAD session.
• Created use-case diagram to help development teams visualize the functional requirements of a system, including the relationship of actors to essential processes, as well as the relationships among different use cases.
• Analyzed and Documented Business Requirement Document BRD , and Functional Specification Documentation using UML methodologies
• Created Requirements Traceability Matrix RTM using RequisitePro, mapping requirements to UAT Cases.
• Tracked and managed all defects identified during UAT using ClearQuest and ensured quick resolution of these defects by coordinating with development team and business.

Confidential

Business Analyst

Accomplishments:

• Analyzed and documented the system specifications, Business requirements and detail design of the software for full understanding of the business and used Requisite Pro for the requirement tracking and analyzing.
• Involved in Inventory management, promotional activity and new product introductions.

Confidential

Developer Coded in C language using Informix ESQL/C on an UNIX platform for source code development and customized programs for Telecom Systems. Used Continuus to manage the code.