SUMMARY

• Program/Project Management Leader - Customer-focused leader who is passionate about effectively leading project teams to project success through monitoring and controlling all phases of the project.
• Successfully delivered over 20 projects on-time and on-budget. Expert in both business and technical IT functionality.
• Managed budgets up to $5M and lead teams of 30+.
• Project Management Agile/Waterfall Business Intelligence Full SDLC
• Employee Development Product Launch Business Process Analysis Data Warehouse

TECHNICAL SKILLS

• Agile Methodologies
• Oracle
• Teradata
• SQL Server
• ERP, Visual Basic (Ver 2-.Net)
• VBA
• Java
• C#
• .Net
• ASP
• VBA
• SQL
• C++
• HTML
• XML
• SOAP
• COBOL
• MS Project
• Visio
• Salesforce Platform
• MS Access
• DCOM
• IIS
• Active X
• Crystal Reports
• IOS, Android
• SAP Business Objects
• Cognos
• Oracle Financials

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

Lead Program/Project Manager

Responsibilities:

• Concluded that there are several areas in which retailers can significantly improve the customer experience and increase sales.
• Worked at the store level to determine how BI data translates to the sales floor.
• Compared planograms to actual floor displays.
• Compared items that appeared to have excessive inventory levels to historical and current POS data.
• Diagrammed observed merchandising and sales processes.

Confidential, Las Vegas, NV

Program Manager

Responsibilities:

• Worked with and recommended to the CEO various software solutions for current needs and demonstrated what would be needed at various stages of projected growth.
• Improved control over and forecasting of cash flows reducing risks by 50%.
• Built team of business analysts and developers.
• Roadmapped web site, mobile application and database design and features for future consumer rollout. Designed preliminary UI and planned fast-changing mobile OS’s (IOS and Android). The Android prototypes used Java.
• Established Agile project/program management procedures and guidelines ensuring the optimal use of PM tools including MS Project 2010. Implemented PMI processes for risk management, financial reporting, etc.

Confidential, Las Vegas, NV

Project Manager

Responsibilities:

• Wrote requirements documents for their Business Intelligence software development program
• Established an Agile project management framework for development of the BI software improving time to market by at least 10%.
• Established procedures for change management and scope control.
• Developed framework for identifying, managing and reporting risks and change requests.
• Recommended processes to integrate software development into PMO processes.
• Formalized project metric forecasting and reporting procedures based on PMI standards.

Confidential, Las Vegas, NV

Director/Product Management

Responsibilities:

• Worked closely with sales teams from both Compudigm and major partner Teradata to present to potential retail customers R&D prototypes specifically designed to their needs. Deals were closed in excess of $8MM.
• Worked with sales staff to show existing and potential customers how existing Business Intelligence software (SAP Business Objects or Cognos) combined with our visualizations can improve their competitive position.
• Customers increased revenue by up to 5 percentage points (over $10M).
• Established PMO for product development, deployment and R&D projects (new visualizations, web and mobile apps) using Agile and Waterfall.
• Managed the entire R&D program with teams developing prototypes designed specifically for Retail customers. Defined unique KPI’s for retail and eCommerce customers. Project budgets > $1MM. Project teams ranged from 2 - 8 members.
• Prepared and monitored project budgets. Reported project/program financial and forecasting metrics and status. Negotiated and coordinated with key internal and external stakeholders to ensure project success.
• Implemented Agile/Scrum methodology across all projects. The project team members were located in the US, UK, New Zealand, China and India.
• Coached teams in a matrix environment.
• Managed, prepared and maintained vendor contracts and managed vendors.

Confidential

Lead Program/Project Manager

Responsibilities:

• Served as acting IT Director to reorganize the department, prepare job descriptions for each IT employee, rework IT policies to provide support to operating and staff departments, established an IT Help Desk and set up a steering committee of department heads to communicate to IT.
• Revised IT procedures to better serve operating business unit processes. Centralized IT purchasing with direct savings in excess of $40K per annum.
• Reorganized the department staff, changing job descriptions and rebuilding team in conjunction with HR.
• Established Project Management processes and general structure of PMO.

Confidential, Laughlin, NV

Project Manager

Responsibilities:

• Led a team to construct an enterprise data warehouse in a Waterfall environment.
• Developed methods for data mining and evaluating marking campaigns resulting in eliminating unprofitable programs saving over $25K / month.
• Defined Business Intelligence reporting for casino management.

Confidential, Berkeley, CA

Project Manager

Responsibilities:

• Managed full life-cycle development of a budget system. Succeeded after the Lab had failed twice before. The final product was offered to sister laboratories for their use.
• The final product permitted the Lab to produce consolidated budgets, forecasts and planning models for the first time on a consistent accounting basis.
• This had the potential of obtaining more than $25MM/year in additional projects.
• Built team of up to 12 programmers and analysts. Had hiring / firing responsibility and input into performance reviews. Managed budget in excess of $3MM.
• Reported monthly project budget and metrics, managed risks and scope.
• Wrote and maintained Statement of Work, Scope, Change Management and other documentation.

Confidential, CA

Team Lead

Responsibilities:

• Redesigned and rewrote Mutual Fund Transaction Error Management system.
• Supervised 3 programmer/analysts and reported project progress and budget to senior management.
• The project reduced processing times by over 15%.

Confidential, Atlanta, GA

Program Manager

Responsibilities:

• Installed Oracle Financials and Oracle Database while converting legacy software to VB and PL/SQL.
• Reduced monthly closing processing time from 36 to eight hours compressing the closing calendar by three days with concomitant improvement in productivity.
• Prepared all project reporting metrics and tracked milestones, changes, etc.
• Controlled scope management, change management and risk management for the program.
• Total program budget was >$5MM and the project saved over $100K per annum.