Project Manager Resume
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NJ
SUMMARY
Project Management position that will utilize my current experience while allowing me to learn newer technologies.
SUMMARY
Confidential, NJ
Project Manager
Responsibilities:
- Creating Agile stories to track NFR’s.
- Creating weekly VersionOne reports of all Agile Sprint team stories per Sprint releases.
- Search through all of the Agile teams stories to look for NFR’s to present to IPS & Service Ops on weekly basis.
- In charge of weekly meeting with IPS & Service Ops
- Responsible for Nonfunctional requirements per project
- Making sure all NFR criteria’s are met prior to sprint releases
- Schedule weekly meeting with IPS & Service Ops presenting NFR stories flagged by BSA’s for discussion
- Schedule project status meetings to make sure NFR’s are done to completion in timely manner.
Confidential
Production Support
Responsibilities:
- Participated in upgrades
- Participated in emergency itsm
- Monitoring tools for availability and alarms
- Monitor Disk space. Processor Utilization, Network utilization related to server
- On - Call Rotations
- Creating Requirements Documentation
- Peregrine Tickets
- Start/Stop Services on servers
- Monitoring jobs (batch jobs & informatica)
- Fixing the monitoring jobs that occur
- Creating a service desk ticket in incident tool
- Initial analysis for issues and assigning to L3 if required
- Ensure constant updates to the tickets
- Shift handover and back log reports
- Replies to user queries that are simple and access related
- Server troubleshooting
- Scheduled activities related batch execution
- Issue investigation and documenting analysis
- Escalate tickets to L3 teams
- Stakeholder communication
- External escalation process
- Analysis of L2 tickets
- Follow-ups with other teams
- Validation of enhancements and bug fix changes
- Task automation/scripting
- Train and mentor new associates
- Analysis of the complex and high critical issues
- Participate on calls with Customers
- Identifying performance issues and working with the dev to fix it
Confidential
Production Support
Responsibilities:
- CRM Upgrades
- AccessTa Upgrades
- Zgapi Installation
- On-Call Rotations
- Creating Requirements Documentation
- Remedy Tickets
- Start/Stop Servers
- MRN fixes
- Server troubleshooting
- Participated in upgrades
- Stakeholder communication
- Task automation/scripting
- Train and mentor new associates
- Log file analysis
- Fixing the monitoring jobs that occur
PL/SQL Developer
Confidential
Responsibilities:
- WS FTP Professional, SecureCRT 4.0, Linux Server, Sql*Loader, Unix Shell Scripting
- Writing complex stored procedures using exception handling and PL/SQL queries
- Merge concepts
- Dynamic SQL
- Requirements gathering, Analysis, Design and
- Created test scripts
- Created DDL & DML scripts that included tables and
- relationships to populate the database
- Coded and tested procedures to make changes to new and
- existing reports
- Support system enhancements
- Creating new reports to satisfy business needs
Confidential Irving, TX
Systems Analyst
Responsibilities:
- Product Assortment, Ordering, Inventory Management, Point-of-sale and Back Office for Major Retail Company.
- This system utilizes Windows XP Professional, Solid v3.00, PL/SQL, UML(Class Diagrams), PVCS, Uniface v7.2.06, Microsoft Sharepoints, MS SQL Server, Windows NT Platform.
