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Project Manager Resume

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NJ

SUMMARY

Project Management position that will utilize my current experience while allowing me to learn newer technologies.

SUMMARY

Confidential, NJ

Project Manager

Responsibilities:

  • Creating Agile stories to track NFR’s.
  • Creating weekly VersionOne reports of all Agile Sprint team stories per Sprint releases.
  • Search through all of the Agile teams stories to look for NFR’s to present to IPS & Service Ops on weekly basis.
  • In charge of weekly meeting with IPS & Service Ops
  • Responsible for Nonfunctional requirements per project
  • Making sure all NFR criteria’s are met prior to sprint releases
  • Schedule weekly meeting with IPS & Service Ops presenting NFR stories flagged by BSA’s for discussion
  • Schedule project status meetings to make sure NFR’s are done to completion in timely manner.

Confidential

Production Support

Responsibilities:

  • Participated in upgrades
  • Participated in emergency itsm
  • Monitoring tools for availability and alarms
  • Monitor Disk space. Processor Utilization, Network utilization related to server
  • On - Call Rotations
  • Creating Requirements Documentation
  • Peregrine Tickets
  • Start/Stop Services on servers
  • Monitoring jobs (batch jobs & informatica)
  • Fixing the monitoring jobs that occur
  • Creating a service desk ticket in incident tool
  • Initial analysis for issues and assigning to L3 if required
  • Ensure constant updates to the tickets
  • Shift handover and back log reports
  • Replies to user queries that are simple and access related
  • Server troubleshooting
  • Scheduled activities related batch execution
  • Issue investigation and documenting analysis
  • Escalate tickets to L3 teams
  • Stakeholder communication
  • External escalation process
  • Analysis of L2 tickets
  • Follow-ups with other teams
  • Validation of enhancements and bug fix changes
  • Task automation/scripting
  • Train and mentor new associates
  • Analysis of the complex and high critical issues
  • Participate on calls with Customers
  • Identifying performance issues and working with the dev to fix it

Confidential

Production Support

Responsibilities:

  • CRM Upgrades
  • AccessTa Upgrades
  • Zgapi Installation
  • On-Call Rotations
  • Creating Requirements Documentation
  • Remedy Tickets
  • Start/Stop Servers
  • MRN fixes
  • Server troubleshooting
  • Participated in upgrades
  • Stakeholder communication
  • Task automation/scripting
  • Train and mentor new associates
  • Log file analysis
  • Fixing the monitoring jobs that occur

PL/SQL Developer

Confidential

Responsibilities:

  • WS FTP Professional, SecureCRT 4.0, Linux Server, Sql*Loader, Unix Shell Scripting
  • Writing complex stored procedures using exception handling and PL/SQL queries
  • Merge concepts
  • Dynamic SQL
  • Requirements gathering, Analysis, Design and
  • Created test scripts
  • Created DDL & DML scripts that included tables and
  • relationships to populate the database
  • Coded and tested procedures to make changes to new and
  • existing reports
  • Support system enhancements
  • Creating new reports to satisfy business needs

Confidential Irving, TX

Systems Analyst

Responsibilities:

  • Product Assortment, Ordering, Inventory Management, Point-of-sale and Back Office for Major Retail Company.
  • This system utilizes Windows XP Professional, Solid v3.00, PL/SQL, UML(Class Diagrams), PVCS, Uniface v7.2.06, Microsoft Sharepoints, MS SQL Server, Windows NT Platform.

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