Chronological Summary of Experience

As a senior project manager my responsibilities included the management of day to day project activities and managing risks and issues. Primary tasks include developing scope, timeline, budget documents and managing requirements, design, testing, and implementation documents. Additionally, report status of each of the mentioned efforts including build activities. Company PM processes were followed for each project which aligned with PMI standard process. Interfaced weekly with project team to provide status updated and discuss risks and issue. Periodically met with senior management to report status of projects.

Sr. Project Manager Consultant

Confidential

Managed Releases of Wholesale profitability reporting system, ProfitView. The application interfaced with 30 up/downstream application. Responsible for scope, timeline, requirements, build, SIT testing, UAT testing, and implementation. The budget was 5 million plus and required monthly forecasting and transaction reconciliation.

Sr. Project Manager Consultant

Confidential

• Managed upgrade of Workday version 20 to version 21. Developed internal upgrade process and repeatable project plan for future upgrades.
• Managed PMO rollout of MS Project Server 2013. Worked with management to define Phase I project deliverables. Provided oversight of migrations from Daptiv and MS Project Server 2007 to MS Project Servers 2013.

Sr. Project Manager/Technology Project Manager Consultant/Full Time

Confidential

Data Center build team

• Team Lead for new datacenter build. Team build new data center in Richmond, VA and extended 3 additional sites. Responsible for core data center monitoring services. Installed network for landing point, DMZ and safe zone as well as servers and monitoring applications for various network, server and database monitoring tools.
• Managed De-Risk projects in bank data centers, addressing power rebalance, hardware decom, space reconfiguration, and network device power redundancy.
• My responsibilities continued previous duties from consulting role with bank.
• Merrill Lynch Transition
• Merrill Lynch Transition Team Holistic Monitoring, FogLight agent deployment, 2330 agents deployed to Oracle, DB2, Sybase, and SQL servers.
• Built infrastructure environment for Merrill Lynch Transition Team Securities and Wealth Management
• Built new FogLight monitoring environment Holistic Monitoring, created new environment for FogLight consisting of 27 ESX servers, 63 VM FogLight Management Services servers, 8 Oracle DB servers w/4 Oracle rack configurations
• Built new TADDM monitoring environment Holistic Monitoring, created new environment for TADDM consisting of 12 TADDM servers and 6 Oracle DB servers.
• IRS Server Commissioning Decommissioned 28 IRS servers and associated workstations

Sr. Project Manager/Change Manager Consultant

Confidential

• LaSalle Bank Transition Team CSBB, Banking Center Operations, National Monetary Services
• Managed day to day project activities for LCR, MSB, OFAC, and CIP subprojects
• Developed and managed project scope, budget, schedule, deployment plan and FEMA according to ECMS guidelines.
• Managed TDM and Test Coordinator activities including requirements development RM Caliber , software design HLD, LLD , test plan development, test script development Quality Center , SIT/UAT testing, Dress Rehearsal, Production Implementation
• Communicated weekly status of subprojects to program manager and presented weekly status to transition steering committee.
• Continuous Process Improvement, Operation/Technology/eCommerce CPI-OTE
• Gathered data and analyzed metrics for recurrent production incidents resulting from system failures, operational process and IT process gaps and deficiencies.
• Provided solutions to system failures and recommendations for project change management process improvements and incident reporting process
• Presented finding to CIO/DIO executive staff.

Sr. Project Manager Fulltime

Confidential

• Managed day to day project and support activities for Sungard at client site TIAA-Cref.
• Developed and managed project scope, budget, schedule, deployment plan and risk for new releases, for release design, testing, implementation and warranty period.
• Managed 2 team leads QA, Product Support and 2 testers/3 production support resources.
• Coordinated with development new enhancement requests and production defects.
• Created and Implemented process improvement of the SOW, testing framework, and warranty period support.

Sr. Project Manager Consultant

Confidential

• Represented Duke Energies Power Delivery IT department during the pilot stage of Mercury ITG portfolio management evaluation. Provided recommendations for portfolio management, program management, and project management aspects process requirements.
• Managed design and development of common design tool environment.
• Purchased hardware and software to establish a Citrix environment in which Expert Designer, MicroStation and SmallWorld GIS would reside.
• Planned the upgrade of Expert Designer.

Sr. Project Manager/ Technical Delivery Manager Consultant

Confidential

• ATM card services for the Bank of America/MBNA merger.
• Managed and controlled installation of telecommunication equipment, hardware upgrades,
• Created business continuity plan, and coordinated with development, testing, QA and production environment preparations.
• Developed and managed project scope, budget, schedule, deployment plan and FEMA according to ECMS guidelines.

Sr. Project Manager Consultant Self Employed

Confidential

• Conducted contract negotiations between The City of Ocala and Eden Financials ERP solution provider. Reviewed and revised contract application license, professional services, support services and payment terms.
• Conducted ERP gap analysis for general ledger, chart of accounts, journal entry, project/grant, budgeting, accounts payable/receivable, purchasing, fixed assets, inventory, cashiering, and bid/quote.
• Conduct HR gap analysis for payroll, HR, employee training, applicant tracking, and job description.
• Developed requirements matrix for process workflows, business rules, data mapping, reports, and interfaces.

Sr. Project Manager Consultant Self Employed

Confidential

• Established call center and application support for ALS-COM, ALS-SM, and ALS-KO utilizing TrackIT. Completed 6 month client estimated issue log resolution project in 2 months time.
• Managed Operations Tier 1 CSS 11 resources and Tier 2 support 4 resources for consumer lending.
• Developed and executed training plan for Tier 1 CSS and branch offices managed 2 resources.
• Re-engineered Request for Change RFC process.

Sr. Project Manager Consultant Self Employed

Confidential

• Established Enterprise Portfolio Management process for projects and resources utilizing MS Project 2003. Created master project plan including 1990 projects utilizing 60 resources. The purpose was to enable the Project Office to manage technology resources, and too prioritize and schedule projects in addition, release management of products was incorporated.
• Developed Project Scheduling and Resource Planning Guide with detailed step-by-step instructions.
• Trained and mentored project Managers on intermediate and advanced MS Project 2003 project planning techniques. Trained and mentored Department Managers in resource planning and forecasting.
• Evaluated MS Project Server 2003 as an Enterprise Portfolio Manage approach.
• Integrated Remedy into PMO process.

Sr. Project Manager/Technical Development Manager Consultant

Confidential

Managed Six Sigma measure phase for the Commercial Card client re-imbursement project for the State of Louisiana, team of 4 resources, budget 240K. Created Business Requirements Document BRD , managed budget, maintained project status in TPO Web and Niku.

Sr. Project Manager Associate

Confidential

• Developed Project Office tracking application, managed team of 5 for 12mo's. Project Management Methodology followed PMBOK framework of initiate, plan, execute, control, and close. Also included, issue management, risk management, and project reporting. The
• Mentored and trained project management skills to IT staff.
• Managed the development of the IT project methodology and PMO, created supporting templates and training material.
• Coordinated with operations, disaster recovery, IT Security, Vendor Management and Contract management to ensure corporate compliance was followed.
• Coordinated with all IT departments and operations in developing SLAs, Policies and Procedures
• Conducted yearly vendor management reviews, including contract review, corporate financial stability, corporate organizational stability, new product development/releases.
• Developed and managed IT strategic planning and budgeting processes.
• Monitored and controlled compliance and audit reviews of Sarbanes Oxley and Patriot Act.
• Responsibilities included creating job descriptions, interviewing candidates, and hiring IT resources.
• Project Responsibilities:
• Managed day to day project activities for all project listed below
• Developed and managed project scope, budget, schedule, deployment plan and risk plan according to established IT project methodology.
• Managed development and test activities including requirements development, software design HLD, LLD , test plan development, test script development, SIT/UAT testing, Dress Rehearsal, Production Implementation
• Communicated weekly status of subprojects to program manager and presented weekly status to transition steering committee.

Project Managed

• Managed vendor development of intranet site implementation, managed team of 7 for 8 month's, budget 250K. Coordinated with First Charter Infrastructure to acquire hardware.
• Managed ATM STAR and POS migration from an intercept processing model to a Co-op Processing model where STAR drives the ATMs, provides EFT switching and authorizes the cards with Verified by Visa. The final balance authorization would completed by First Charter.
• Managed ATM STAR switch migration, managed 4 resources for 9 month's coordinated the migration from the STAR Southeast switch to the Northeast switch. Also, managed upgrade/integration of Spanish of all ATM machines in the field. Investigated replacing older ATM machines.
• Managed ATM STAR debit/credit card services implementation of card/PIN production and mailing, inventory control, custom and generic cards, instant issue programs and activation labels
• Managed Web Based Cash Management/Recon/Wire Transfer selection and implementation, preferred vendor selected FundTech, managed team of 10 for 14 mo's, budget 800k. Created RFP, Vendor Scoring Metrics, TCO, contract negotiation and management. Implemented FundTech solution following First Charter project methodology. Worked closely with operation to define the following:
• o Implement modules for bank reports, credit card reporting, funds transfer, ACH, book transfer, check management, and imaging
• o Documented process for credit card reporting, funds transfer, ACH, book transfer, check management, and imaging
• o Managed process development of account receivable, Accounts receivable/payable, Suspense, transit and wash accounts Full account reconciliation, Partial account reconciliation, Positive pay and check reconciliation
• o Managed Wire System implementation preferred vendor FundTech, managed 2 resources for 3 mo's, budget 80k
• o Coordinated testing
• Upgraded Telecom Voice over IP and Implemented New Cisco switchboard for call center, managed 2 resources for 2 month's.
• Developed Loan Tracking application, managed 5 resources for 4 month's. Defined loan tracking process, developed business requirements, communicated to developer business needs, and coordinated testing. The project used a RAD SDLC approach
• Managed selection and implementation of Call Center solution, preferred vendor Magic, managed 6 resources for 9 mo's, budget 350k. Created RFP, Vendor Scoring Metrics, TCO, contract negotiation and management. Implemented Magic solution following First Charter project methodology. Created VRU call tree, technology and business line SLAs, knowledge base, issue tracking process. Coordinated testing.
• Managed Loan Underwriting application replacement of COIN to ALS COM, managed 9 resources for 10 mo's, budget 450K. Re-engineered consumer underwriting workflow, implemented Experian and Fair Isaac's scorecards. Worked closely with operations to define the following. Coordinated testing.
• Managed First Charter internet website redesign, managed team of 10 for 8 mo's, budget 250K. Coordinated with third party vendor for the creation of the First Charter internet site. Coordinated with hosting vendor to acquire hardware and security. Coordinated testing.
• Strategic Planning and Business Case Development:
• Created Strategic plan for ATM STAR bill payment services, graphic distribution, and inter-bank transfer.
• Created Strategic plan for ATM terminal upgrade to color screens, check imaging, bulk currency and check deposit, thermal printing, and multi-language support.
• Developed IT Strategic plan and budget for physical years 2002, 2003 and 2004

Project Manager Consultant

Confidential

SR. Project Manager, Small Business Internet Online Account Opening. Managed project team of 7 Resources, 13 business units over 100 resources , for 7 mo's, budget 750K. Developed a seven step fulfillment process for small business owners to open checking and saving accounts online. Coordinated between RIG, CAP, security, compliance, legal, risk management, training, eChannels, testing, development, consumer accounts, and others. Managed test coordinator and 2 testers.

Project Manager Consultant Self Employed

Confidential

• Managed web development team of 15 resources Lending and Mortgage
• Conducted team, mid management and executive level project status
• Developed RAD software development life cycle processes
• Developed dual code development processes for enhancements and Issues
• Developed processes for interaction between CS S and development

Development Manager Consultant Self Employed

Confidential

• Product Development Manager for team of 11 developers CRM
• Conducted team, mid management and executive level project status
• Developed RAD software development life cycle processes
• Developed dual code line development processes for enhancements and Issues
• Developed processes for interaction between CS S and development
• Developed quality assurance process and metrics

System Analyst Consultant Self Employed

Confidential

• Evaluated Informix data model structural and integrity constructs
• Reviewed Informix ESQL/C application code design
• Investigated database and operating system installation for efficiency and performance
• Provided recommendations for current system improvements
• Recommended system re-engineering of existing data model and ESQL/C Java implementation utilizing JDBC, JNI, RMI, and Enterprise JavaBeans
• Trained in Software Capability Maturity Model SQ-CMM , organization at level 2 being evaluated for level 3

Project Management Consultant

Confidential

• As a principal consult I worked with a team to develop an in-house project methodology. This included developing templates and supporting documentation. I also conducted reviews of other projects within the organization and made recommendations for improvement.
• For the Department of Motor Vehicles
• In addition, my responsibilities included conducting project, midlevel management, steering committee, and state representative level presentations. Project level meeting were conducted on a weekly basis, midlevel reporting was conducted on a bi-weekly basis, steering committee meetings where held monthly and legislative presentations semi-annually. Communicated milestone progress, budget, issues and risks as appropriate for the audience.
• Managed project team of 13 resources, duration 11 months and Budget 3.5 M
• Provided technical consulting/Project Management for the automation of the North Carolina Crash Reporting System
• Reviewed and refined an N-tiered architecture consisting of Microsoft Visual C Web client, Java JDBC integration with an Oracle 8 database
• Communications included Visual C /Corba, Java/Corba, DCOM, and ROMA
• Developed proof of concept, planned project development and controlled implementation
• Introduced program and project management processes from Dept. of Public Instruction
• Utilized Heat to manage issues
• For North Carolina Department of Public Instruction
• Managed project team of 4 resources, duration 5 months and Budget 750 K
• Developed program and project management process for new project office
• Established standards and procedures to support new processes
• Areas of development: Program Management Strategic Planning and Budgeting, Investment Management, Requirements Management, Contract Management, Grant Management, Methodology Management, Communication and Outreach, and Training and Support , Project Management PMI Project Management Processes, Human Resource Management, Procurement Management, Risk Management, Quality Management, Software Development Life Cycle Management
• Managed implementation on new processes from two aspects. 1 The process rollout and 2 the actual management of projects
• Trained staff in project management and SDLC management

Project Manager

Confidential

• Managed 3 resources for WEB based software design products ProductManager
• Programmed in Java and C, interfaced with products API using a Waterfall SDLC approach
• Conducted technical review and design of HTML WEB pages, Java Client/Server Architecture
• Responsible for major version release of ProductManager
• Managed a team of 12 resources through a complete client/server application cycle
• Developed proof of concept recommendations, project plans, allocated resource skills, scheduled and developed detailed reporting and tracking tool in Lotus Notes, Excel and Microsoft Project
• Test Team lead: International coordination between development, test, and sales/marketing teams was required
• Managed conflict resolution, risk assessment and recovery plan implementation
• Designed and developed document management interfaces between AutoCAD and Product Manager, including various other client customizations and integration
• Developed applications, communications, and security in a UNIX, file system distributed environment

Senior Design Team Lead Small Projects Team Lead

Confidential

Senior Designer Small Projects Team Lead

Confidential

Electrical Designer Small Projects Team Lead

Confidential

Team Lead

Confidential

Instrumentation Engineer

Confidential