Well-rounded, accomplished Project/Program Manager with particular expertise within the IT and financial industries. High-impact strategic planner skilled at resolving corporate challenges with integrated solutions. Proven success in achieving dramatic budgetary results in various settings. Outstanding mentorship and management skills with a history of building winning teams that achieve organizational objectives. Ability to combine technical and business solutions to support overall corporate strategic goals expert in analyzing data, solving problems, creating detailed project schedules, and providing superb client service. Adept at working with both established and startup PMOs. Seeking a key role with an organization in need of an individual with project management skills that enhance productivity, improve operations, and drive sustained business performance.

Areas Of Expertise

• Project/Program Management
• Communications at all Levels
• Team Building/Leadership
• Actuals vs. Estimated Hours
• Data Center Relocations Migrations
• Process Improvement
• Client Relations
• SDLC Methodology
• Agile Methodology
• Reporting Solutions
• Risk Mitigation
• Policies/Procedures
• Budgets
• Strategic Planning
• Revenue Generation
• CMMI
• Change Agent

Confidential

IT Project Manager

Managing 2 highly visible complex, large data relocations projects from in-house Stryker locations to IBM co-located, highly available Tier 3 data centers projects are part of a larger Data Center Relocation Program .

Key Accomplishments:

• Acclimated to company IT project lifecycle methodology, including project phases and deliverables.
• Perform status reporting for assigned projects as input into the overall program plan reporting.
• Conduct facilitated sessions for detailed level requirements.
• Collected detailed level estimates for resource-capacity forecasting, tracking and project schedule development.
• Collaborated with various subject matter experts infrastructure, network, virtualization, database, application and systems to define migration strategy approach for each application..

Confidential

Senior Project Program Manager/FISERV Investment Services formerly Checkfree , 2011-2014

Assumed full responsibility for management of 12 large-scale infrastructure and software development projects and programs. Handled all aspects of programs and projects including planning, tracking, monitoring, controlling, reporting, and delivering to business and clients. Performed project duties model management solutions, model information exchange, and reporting solutions utilizing Windows servers with SQL databases.

Key Accomplishments:

• Led by demonstrating the utmost professionalism and enthusiasm for motivating teams.
• Consistently assigned to high-profile, high-priority projects/programs.
• Clearly understood stakeholder expectations and reported all project status/risks maintain clear, concise, effective communications with project sponsor, client, and executives.
• Tracked actuals vs. estimated hours assumed accountability for all budgetary components and ensured Finance Department received all necessary data for client billing reported directly to Finance Department on monthly capitalized software development and QA effort hours.
• Routinely and effectively interfaced with senior management, executives, and CIOs.

Confidential

Managed successful core banking platform programs for clients including Discover Financial Bank, Higher One, Capital G Bank of Bermuda, Israel Discount Bank, Northern Trust, Wells Fargo, and Merrill Lynch.

Key Accomplishments:

• Developed and implemented solutions for disaster recovery of distributed system servers in data centers for American Savings Bank, Unibank, and Bank United, resulting in revenue generation/client retention.
• Accounted for estimated vs. actual hours and maintained budget data for Finance Department client billing purposes.
• Spearheaded client's migration from an in-house AS400 to an I-Series IBM platform.
• Led projects for EFT implementations and card conversions onto the Signature Core Banking Platform.

Confidential

Managed, trained, developed, and motivated a team of 5-7 Operational Readiness Business Analysts created goals, objectives, and conducted performance evaluations. Assigned all work, forecasted staff need for projects, and allocated resources to specific assignments.

Key Accomplishments:

• As part of the operational readiness initiative, identified tape back-up, scheduling of jobs, handled file transmissions, and performed monitoring and alerting duties within the data center operations.
• Created a new Operational Readiness Department by implementing tools, policies, procedures, and templates to support the consolidations of Fiserv Enterprise data centers, resulting in a significant expense reduction-savings initiative.

Confidential

Oversaw projects that included technology refreshes for end-of-life hardware, network, SAN, storage, and other Cisco network equipment switches and routers . Supervised 5-7 direct reports responsible for various infrastructure projects. Led a wide range of technology refresh-upgrade projects involving thousands of Windows/virtual servers and Oracle/SQL databases.

Key Accomplishments:

• Documented my own projects/programs capital expenditure requests, including maintenance expense ensured requests were efficiently processed and received approval from appropriate parties.
• Led a Network Operations Monitoring MOM project for the data center to be used by the network engineering and network operations teams deployed an agent on all Windows machines slated for monitoring as part of the MOM solution.
• Managed a Cisco High-Availability Network Project for two data centers, resulting in the business unit partnering with Cisco.
• Collaborated with vendors to select tools, products, and services for approved projects.
• Facilitated quarterly meetings to review the current and next year's budget for software, hardware, and telecommunications equipment.
• Led a team that implemented security hardware and software that achieved PCI compliance to protect the company's and clients' sensitive data utilized Imperva databases and products.

Confidential

Key Accomplishments:

• Directed Program of Data Center Relocation projects for multiple data centers, client network re-designs, application changes, and migration out of third-party disaster recovery sites, resulting in expense reduction.
• Headed and managed a 2-year, 30 million program consisting of a team of more than 100 resources to relocate 6 data centers the project scope included client processing, Tandem HP Non-Stop transaction switching, routing and authorization processing of complex, on-line systems including Cisco network infrastructure and UNIX back office processing systems.

Previous positions at FISERV include Product/Project Manager Large Scope formerly EDS , 2000-2001 and Large Scope Project Manager formerly EDS , 1998-2000.