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Principal Technical Program Manager Resume

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Hopkinton, MA

SUMMARY:

  • Dear HR recruiter and hiring managerIt is with great interest that I offer my proven technology and business experience showing increased leadership responsibility with start - up and Fortune 500 tech companies for your position.
  • My experience includes 15+ years in IT program and project management, agile scrum and waterfall, technology business process improvement, business intelligence, data warehousing, cloud and big data.
  • Improve Revenue & Business Processes, Reduce Costs, & Drive a Fast ROI
  • Streamlined technology business processes with two global SAP ERP Order to Cash projects, and enabled $38M in new cash flow for Lucent
  • Enabled $1.7M in supply chain cost savings by eliminating 5 Logistics and Warehousing (L&W) ERP legacy systems and by a 50% reduction in L&W report creation and analysis time with a global SAP business intelligence implementation for Supply Chain L&W systems with a $1M budget
  • Led Lucent's Marketing and IT functional areas and implemented a supply chain portal, and enabled $8M of first year sales
  • Lead Program and Project Management with Cross-Functional Global Teams
  • Gained active team participation, and led complex technology business process improvement projects for seven years at Lucent and Alcatel-Lucent
  • Built a co-located and distributed business intelligence team of 35+ key cross-functional subject matter experts for a SAP business intelligence and data warehouse implementation
  • Implemented global SaaS Daptiv Project Portfolio Management (PPM) to centralize and manage IT projects from start to finish with $100K budget for 89 Confidential users
  • Solve Complex Technical/Business Problems & Present Solutions to Executives
  • Directed Confidential Global Program Management engineering solutions for highly complex technical Cloud (public, private, hybrid), Infrastructure as a Service (IaaS), Software as a Service (SaaS), Big Data, ERP, Messaging and Collaboration projects and influenced $4.2M of revenue
  • Solved complex technical/business problems and presented solutions as a IT program and project manager to executives and senior leadership with Lucent, Alcatel-Lucent, Confidential - Confidential, and a start-up company for 15+ years
  • Managed the life cycle of enterprise telecommunication software and hardware products exceeding $125M in annual sales at Lucent. Built strong relationships with C-Levels and senior decision makers
  • My other credentials are outstanding communication and financial skills, the ability to influence and coach teams, determining and prioritizing requirements, and developing best in class solutions.
  • I am passionate about working with leading edge technologies and teams to solve complex technical and business challenges.
  • I look forward to learning more about the position to discuss in detail the valuable contributions that
  • Ambitious, results-driven professional offering my proven technology and business experience and 15+ years in IT program and project management, continuous process improvement, utilizing agile scrum and waterfall SDLC. Cross-functional global team leader with proven ability to secure buy-in from co-located and distributed team members and motivate project execution. Recognized as a diligent self-starter with strong interpersonal skills, motivational leadership abilities, and track record of delivering projects on time and within budget.

CORE COMPETENCIES & PROFESSIONAL STRENGTHS:

  • Improving Business Processes
  • Developing High Value Solutions
  • Building & Leading Global Cross Functional Teams
  • Leadership & Influencing
  • Creating Requirements
  • Written & Verbal Communications
  • Agile Scrum & Waterfall SDLC
  • Big Data & Cloud
  • Business Intelligence & Data Warehousing

TECHNICAL EXPERIENCE:

Technologies: VNX 5100 - 5800, VMAX 10K - 40K, SE 250F - 850F, Isilon, XtremIO, ScaleIO, RecoverPoint, VPLEX VS2 - VS6, VxBlock 240-740, VxRack, VxRail Syncplicity

VMware: vSphere (ESXi), vCloud Director, vCloud Automation Center, vCenter Orchestrator

SAP: R/3, Sales & Distribution (SD), Financial Accounting (FI), NetWeaver Business Intelligence (NetWeaver BI), Business Explorer (BEx) Tools (Browser, Query Designer, Web Application Designer, Analyzer, Reporting Agent, Download Scheduler), Event Management, Solution Manager, BusinessObjects, BusinessObjects Data Integrator, Crystal Reports, LVM, HANA

Microsoft: Hyper-V, SQL Server, ASP, Project, Visio, SharePoint, Skype, Access, Office

Atlassian: JIRA, Confluence

Daptiv: Daptiv Project Portfolio Management

ServiceNow: Asset Management

Cisco: WebEx, Switch/Network MDS-9000, Server/Compute UCS-C260 M2, UCS-C460 M1 & M2

Brocade: 6510 and 5100 switches

Pentaho & Tableau: Business Intelligence

Red Hat: Enterprise Linux

BMC Software: Remedy

Oracle: Oracle Database

Information Builders: WebFocus

PROFESSIONAL EXPERIENCE:

Confidential, Hopkinton, MA

PRINCIPAL TECHNICAL PROGRAM MANAGER

Responsibilities:

  • Directed global engineering solutions for highly complex technical Cloud (public, private, hybrid), Infrastructure as a Service (IaaS), Software as a Service (SaaS), Big Data, ERP, Messaging and Collaboration projects.
  • Led project hardware/software (HW/SW) procurement, requirements, kick-off meetings, design, development, testing, and roll out.
  • Led completion of engineering and marketing deliverables, and validated SAP and Microsoft applications with Confidential pre-GA and GA HW/SW utilizing Agile Scrum and Waterfall.
  • Managed co-located and distributed teams, budgets, schedules, tasks, milestones, statuses, change management, issue and risk identification and resolution, action items, resource management, reporting and communications to ensure roadmap commitments were met, and enabled continuous process improvements.
  • Led scrum master activities for team collaboration, burn down charts, sprint planning sessions, daily scrum, sprint reviews, sprint retrospectives, and resolving impediments.
  • Deliverables showcased Confidential and partners HW/SW products (storage, compute, network and application components) integration for functionality, performance, and scalability results for pre-GA and GA HW/SW. Consistently exceeded challenging deadlines, while motivating team and driving results
  • Led global technical project teams, built coalitions, and engaged engineering senior leadership, PMO, engineers, engineering managers, marketing, product managers, tech writers, material planning, and lab teams to ensure that committed milestones were met, and highlighted when there was a risk/issue that goals may not be met and reported against roadmaps
  • Implemented global SaaS Daptiv Project Portfolio Mgmt. to centralize project info with $100K budget for 89 users. Eliminated outdated project database, provided automated reports and dashboards, and determined master data
  • Championed efforts as central point of contact with VPs, Engineering Sr. Leadership, Material Planning, Finance, and PMO for IT asset management, procurement and contracts. Managed budgets of $28M for GAed, pre-GAed, and vendor equipment to ensure they met quarterly financial targets and critical projects were funded
  • Implemented SaaS ServiceNow to streamline IT asset management and procurement process, built dashboards and reports, and reduced on-hand equipment assets by $5.1M

Technologies: VNX 5100 - 5800, VMAX 10K - 40K, SE 250F - 850F, Isilon, XtremIO, ScaleIO RecoverPoint, VPLEX VS2 - VS6, VxBlock 240-740, VxRack, VxRail, Syncplicity, SAP:LVM, HANA, Microsoft: Hyper-V, SQL Server, SharePoint, Exchange, Skype, VMware: vSphere (ESXi), vCloud Director, vCloud Automation Center, vCenter Orchestrator, Cisco: WebEx, MDS-9000, UCS-C260 M2, UCS-C460 M1 & M2, Brocade: 6510, 5100, Red Hat: Enterprise Linux, ServiceNow: Asset Management, Daptiv: Project Portfolio Management, Red Hat: Enterprise Linux, Pentaho: Business Intelligence, Tableau: Business Intelligence, Atlassian: JIRA, Confluence, QuickBase: Database, and BMC Software: Remedy

Confidential, Danvers, MA

PRINCIPAL TECHNICAL PROGRAM MANAGER

Responsibilities:

  • Directed Waterfall software development life cycle (SDLC) for requirements, design, development, testing, and implementation. Led project plans, schedules, budgets, milestones, resources, risk identification and resolution, contingency plans, change management, business intelligence analytics and reports, dashboards, metrics, vendor selection, and search engine marketing/optimization.
  • Led scrum master activities, after transition to Agile Scrum.
  • Led successful launch of new B2B purchasing portal for start-up company with business intelligence alerts, reporting and analysis capabilities, dashboards, and metrics. Delivered project on time and within budget
  • Grew registered global online accounts from zero to 500+ in six months
  • Built online catalog of 1700+ products, and streamlined B2B purchasing process
  • Developed monthly portal visits from zero to 7500+ in six months
  • Achieved top 10 in natural search engine rankings for key industry words on Google, Yahoo, and Bing

Technologies: WebFocus, HTML, SQL Server, JavaScript, CSS, and ColdFusion

Confidential, Westford, MA

SENIOR PROJECT MANAGER TEAM LEAD / SENIOR BUSINESS INTELLIGENCE PROCESS MANAGER

Responsibilities:

  • Directed BI program for business and functional requirements, project scope, vision, strategy, plans vs. actual, schedules, cost, deliverables, EVM, resources, data quality, risk identification/management, contingency plans, change management, status reports and all project communications, issues, cost benefit analysis, gap analysis, vendor selection, and competitive benchmarking for SAP BI and Data Warehouse implementation
  • Led and built co-located and distributed global Business Intelligence (BI) business and IT teams of 15+ key Logistics and Warehousing (L&W) subject matter experts, business analysts, and developers to plan and implement phased consolidation and migration of existing L&W visibility tools to SAP NetWeaver Business Intelligence with SAP Event Management capabilities, and BusinessObjects query, standard and ad-hoc reporting, and analysis capabilities utilizing best practices. Led and engaged team in global blueprint workshops, proof of concept, master data design, governance, user acceptance testing (UAT), and training

Technologies: SAP NetWeaver Business Intelligence (NetWeaver BI), Business Explorer (BEx) ToolsEvent Management, Solution Manager, BusinessObjects, and BusinessObjects Data Integrator

Confidential, North Andover, MA

SENIOR PROJECT MANAGER TEAM LEAD / SENIOR BUSINESS ANALYST

Responsibilities:

  • Led cross-functional team of subject matter experts from Supply Chain, Sales, Marketing, and Finance for SAP ERP, Data Warehouse, and Business Intelligence Software Development Life Cycle (SDLC) initiatives utilizing Waterfall
  • Directed software development life cycle (SDLC) and recovered $1.3M in outstanding billable revenue by spearheading Business Intelligence and Data Warehouse (DW) solution to resolve impeding revenue recognition for Finance organization. Implemented central DW for Finance with reporting and analysis capabilities. Managed $.5M budget, and delivered project on time and within budget

Technologies: Oracle Database, Information Builders WebFocus, Microsoft ASP, and HTML

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