Summary: PMP Certified IT/SharePoint Project Manager/ Business Analyst with more than 15 years of experience in IT, Corporate Infrastructure, Insurance Personal, Commercial Lines, Health, and Workers Comp Criminal Justice Adult and Juvenile Intake, Probation Detention Aerospace, International Trade Export Compliance, Software and Finance General Ledger, Audit, Bond Surety . Capable of independent SDLC Software Development Lifecycle establishment and implementation, I have a proven track record of successful delivery of projects within or below budget and established target dates. I am a pro-active team player, have well-honed communication and organizational skills, and have a positive attitude.

Employment History/Qualifications:

Confidential

Consulting for DBDS- SHAREPOINT PROJECT MANAGER

With limited supervision, I manage SharePoint projects for E-Business through the Passport process, while adhering to ACE standards. These projects span Military Engines, Finance, AeroPower, Legal, International Travel, Export Authorizations, Online Services, and Infrastructure Unstructured Data Management , Online Services, and Sales. I work closely with the Business customers to establish and document current state for their processes where no SIPOC exists and capture and design future state processes and SharePoint solutions. I sit on the P W SharePoint Governance Committee and perform SharePoint Site Administration, as needed. I manage Development resources from various vendors, including resource time and project budget tracking, up to and including, procurement.

Confidential

Consulting for DBDS SHAREPOINT PROJECT MANAGER

• Independent Project Management for UTC Corporate Headquarters, Operations to develop and deploy SharePoint portals and collaborative sites. I created the Proof of Concept, and wrote the SharePoint Implementation Roadmap for the organization. I delivered team/collaborative and publishing sites for Supply Chain Management, ACE, Human Resources, Operations Leadership, and International Trade Compliance, Product and Non-Product Commodities, One Company, BPM, Global and Regional Operations.
• Gathered and documented Operations Business Processes, in some cases, where no documentation existed, for Executive sign-off. Delivered a detailed SharePoint Roadmap to govern and implement all remaining processes in SharePoint, including cost and time estimates for each. I have successfully delivered all designated requirements and an additional three collaborative sites under budget and within a limited timeframe utilizing the ACE operating system. I have provided detailed project scorecards and report/ present to the IT Technical Council monthly. I gathered and documented detailed Business Requirements and this document BRD is currently being utilized as the template for all Business Requirements Documents at UTC Corporate Operations. I am also a member of UTC Corporate Operations SharePoint Governance Committee.

Confidential

SR. IT PROJECT MANAGER

As Enterprise Program Management Office- IT, Reporting Operations Senior Project Manager, I was responsible for full SDLC for eighteen 18 projects with initial budgets ranging from 24,000 to 2.4 million. I produced three levels of weekly status reports for each project. Financial and Resource management was included. I utilized rigid audit processes, as well as Waterfall and Agile methodologies to deliver my projects on target and within budget. I worked extensively with offshore technical resources as well as third party software vendors to fulfill reporting platform development and support needs. My focus was the MicroStrategy reporting platform, but I also manage COGNOS and Business Intelligence Objects BI BO initiatives. I pro-actively implemented Resource Management standards which improved Demand Management and reduced resource issues, and wrote new Standards and Procedures for platform project requests and development.

Confidential

SR. BUSINESS PROJECT SPECIALIST

Underwriting Information Management- Underwriting Dashboard-CSI Project Management and Systems Analysis my responsibilities included full project lifecycle and Systems Analysis for inclusion of Cigna's Presale and Renewal Products into the web-based Underwriting Dashboard system. This included independent creation and maintenance of Project Plans, Specifications, Screen Designs wireframes and Mapping documents, with Business Sign-off where appropriate. All deliverables were made ahead of, or within designated timeframes. I also pro-actively produced Project Checklists, Information Management Inbox Statistics, as well as Status Reports and Meeting Minutes.

Confidential

Consulting for Online Systems, Inc.- SR. BUSINESS ANALYST-

• Responsible for Business Process Analysis, Systems Analysis, and Testing for Judicial CMIS Rewrite CMIS is the web-based, Client Intake system used by all branches of CT Judicial system when processing cases . No SDLC methodologies had ever been implemented at State so my responsibilities included establishment and documentation of Business Process Analysis Standards and Procedures, as well as Testing Methodologies. I worked closely with Family Civil, Family Criminal, Juvenile Probation, and Adult disciplines, at all levels to accurately document current Business Processes and workflows and translate them into Process Models, Project Scope, Business Requirements, Wireframes, Context Diagrams, Use Cases, Data Specifications, Functional and Technical Specifications. I provided Test support and produced Test Scripts for all disciplines. Pro-actively created and maintained Project Lexicon.
• Planned and facilitated weekly/bi-weekly Business Requirements Gathering meetings, including JARS Joint Application Requirement meetings and JADS Joint Application Design meetings Lead daily work activity for BA staff informally including performance measurement/reporting and provided training/mentoring as needed.

Confidential

Consulting for Computer Horizons- IT PROJECT TEST LEAD-

Responsible for Medicare Part D enterprise-wide software/systems integrated testing for Subsidy and Individual Prescription Drug Programs. I managed component-driven, phased testing for major company initiative in order to become competitive with market and directed testing personnel to meet federally mandated regulatory timelines. Delivered Integrated Test Strategy to ensure all Business Process and Requirements are met. I completed Customer Acceptance testing coordination for major enterprise-wide initiatives Med D . Independently performed due diligence and subsequent measurement processes and queried Test Director daily for pass/fail percentages and overall test script reconciliation for report to Program steering committee. Identified test resource needs and worked with 3rd party vendors offshore to ensure test environment accessibility and evidentiary requirements are clearly defined and met.

Confidential

Consulting for Computer Horizons- IT PROJECT MANAGER FOR PMO- United Healthcare-Exante Financial Services- Responsible for complete IT development life cycle of new and enhanced HSA/Finance products into existing and new systems for Exante Financial Services from project Proof of Concept/charter/Statements of work to final Lessons Learned. Provided guidance to drive and implement newly developed/published Processes and Procedures for IT personnel, across enterprise. Worked closely with hardware, software, and resource vendors to facilitate and manage project delivery within stated budgeting and time constraints. Delivery of net new turn-key, Check Processing/Imaging solution to Bank resulting in a significant reduction in the number of necessary FTEs in the first calendar year-a half million dollars in 2006 and 1.3 million by 2008. Reported to, and worked closely with all levels of Bank and Uniprise IT Management and Officers, including regular COG, Cost Benefit Analysis, and Financial reporting to CFO on a weekly basis.

Confidential

Consulting for CSA/Tobin- IT PROJECT MANAGER-

TMO/SAS Technology Management Office/Shared Application Services Project Manager - Responsible for Project Management of enterprise-wide EBusiness solutions. Upon receipt of engagement requests, worked closely with ING Management/ Business personnel to establish initial project goals/scope/timeframes. Creation/maintenance of matrixed project plans utilizing SUMMIT methodology. Responsible for establishing initial budget monies and ensuring subsequent budget constraints are met. Performed SME Subject Matter Expert duties for entire TMO as representative to Server Consolidation move ING moved all IT hardware/platforms to Boulder, CO . Performed Business Objects analysis, worked with vendors to establish initial costs to enhance existing Object-oriented technologies, with a focus on improved system architecture for Boulder platforms, including the creation of detailed Business Object Universe schemas wireframes . Worked with Architectural staff to create Order of Magnitude estimates for new IT projects. I obtained Sr. Management/ Business Acceptance sign-off on multiple projects, ahead of delivery date, with a focus on identifying and eliminating risks before onset and enhanced performance.

Confidential

Consulting for TEK Systems- IT PROJECT MANAGER

For SMO- Lotus Notes Database Consolidation Project. I utilized MS-based Project Management applications to manage the Development life-cycle of large-scale database consolidation efforts. I performed Scoping, Evaluation and Requirements Gathering for approximately 700 Production-based applications, including creation of concise Data Dictionary. Working closely with various off-site Business/IT Asset Owners to gather and document Project Artifacts. Utilized MS LiveMeeting, MS PowerPoint, etc. to clearly demonstrate project deliverables and objectives.

Confidential

Consulting for MODIS Technology- SR. SOFTWARE PRODUCT DEVELOPMENT/ BUSINESS ANALYST- Responsible for gathering Business and Functional Requirements for software development of the INDY system. INDY is a pre-or post-tax real-time card-swipe Dependent Care Card that major Carriers Fortune 500 companies offer to their employees as a benefit option to the usual Major Medical coverage. Worked to develop/deliver first major upgrade to the INDY system. Worked closely with Developers, Programmers, and Business Personnel to gather and document accurate Business Requirements. Performed QA testing hands on and obtained subsequent Unit sign-off.

Confidential

Consulting for Headway Technology Services- SR. IT BUSINESS ANALYST-Home Office, Bond IT Department Business Analysis of 1Step Bond Issuance/Underwriting application, including interfaces and downstream systems utilizing Windows, Web-enabled products. I identified system impact to Underwriting department and documented process changes, as well as business requirements for matrixed project development. Writing of all Technical and Business Specifications as well as Test Plans for enhancements and corrections to the existing 1Step system, including development items. Complete life-cycle Project Management, including subsequent QA testing, of said projects utilizing WinRunner and customized Test Director Tools. I pro-actively created Testing Standards, Processes and Procedures for use by QA personnel on all on-going and future application development. I wrote the 1Step Help Desk Standards Procedures Manual and User Guide for internal use and external publication to agencies and regional offices. Created project plans utilized by Bond Application Development Team to set and track target dates for segment completion.

Confidential

Consulting for Headway Technology Services- STRATEGIC QA SPECIALIST/ SR IT BUSINESS ANALYST- Applications Development QA Business Analyst at TRUMBULL SERVICES subsidiary of THE HARTFORD Responsible for comprehensive Business Analysis and Quality Assurance testing of Commercial Lines Policy Issuance application development, including various specialty lines of business. I advised QA/ IT personnel on the creation and maintenance of Beta, Test, and Productions environments and pro-actively created Testing Standards, Processes and Procedures for use by QA personnel on all on-going and future application development. Also documented said Standards, Processes, and Procedures in a User-friendly format for internal publication. We utilized WinRunner and Test Director for QA Testing to ensure quality application integrity, including stress testing and worked closely with Business Units to compile accurate Business Requirements and subsequent Test Cases/ Scripts. Created and Managed Project Plans utilized by Application Development /QA Team to set and track target dates for segment completion.

Confidential

SR. IT PROJECT MANAGER/ BUSINESS ANALYST - Duties included Project Management and Business Analysis for twelve clients comprised of Commercial Lines Insurance Companies located throughout the United States. I managed application development projects through full Life-Cycle processes to successful delivery within committed timeframes and worked closely with Senior Management to allocate appropriate personnel resources for project development, testing and completion. I worked with clients to create, maintain and coordinate extensive Project Plans and Quality Assurance Testing Plans. I projected annual budgets, revenue tracking, billing reports and fiscal management for projects and assisted clients with strategically integrating their existing systems. 9/97- 8/98 Help Desk Coordinator- Responsible for the daily functions and management of the Help Desk staff, including but not limited to, the distribution of all work assignments, monitoring progress and ensuring the successful resolution of all outstanding issues logs assigned to the Help Desk staff.

Confidential

NATIONAL ACCOUNTS REPRESENTATIVE- Provided customer support utilizing problem-solving skills to troubleshoot AMS Personal and Commercial Lines Insurance Rating software. Responsibilities included troubleshooting software error messages, researching program errors, identifying and correcting insurance rating discrepancies, QA testing and project coordination. I also provided assistance to the Departmental Manager with the completion of new hire training.

• Named Employee of the Month and Employee of the Quarter on multiple occasions.
• Technical Knowledge:
• Microsoft:
• SharePoint 2010, 2013
• MS Project Professional Server Certified
• InfoPath
• VSTS MS Visual Studio Certified
• MS Word
• MS Excel
• MS Access
• MS Outlook
• MS Mail
• MS PowerPoint
• MS SQL
• MS Access
• MS Exchange
• Visio
• MS One Note
• Technical Knowledge continued :
• MicroStrategy, COGNOS reporting
• Novell, NT, UNIX, Netware, OS2 Environments
• CITRIX, PCAnywhere, WebX
• Lotus Notes, Lotus Mail, Lotus Databases
• WinRunner, Test Director, QTP, HPQC
• SmartBoard, ACE Boards