Customer Lead Resume Parsippany, NJ - Hire IT People

PROFESSIONAL SUMMARY:

Self - motivated IT Administrator experienced in supporting a Microsoft infrastructure for multi-user and remote environments. Adept at communicating with key stakeholders in assessing project needs.

SKILL:

PROFESSIONAL EXPERIENCE:

Customer Lead

Confidential- Parsippany, NJ

Responsibilities:

Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Established criteria for each milestone within the product roadmap as a means to measure developmental progress.
Translated technical specifications into detailed product requirements.
Coached and mentored new staff members, including conducting performance reviews.

IT Infrastructure Support

Confidential - Parsippany, NJ

Responsibilities:

Administer and manage a Microsoft Windows enterprise in a 14,000-server environment as part of the WINTEL server team
Active Directory Support Team Administer, manage & support the Windows 2003 Active Directory for Deutsche
Bank Included upgrades of domain controllers from Windows 2000 to Windows 2003 to Windows to
Windows 2008 R2 Support WINS infrastructure.
Upgrade the WINS infrastructure from Windows 2000 to Windows 2003 to Windows Support Microsoft
DFS infrastructure
Assessed, Designed and Implemented the installation of Windows servers and necessary components for deployment with various business specific applications including Microsoft Cluster Servers with EMC and Hitachi
High Density Storage solutions
Deploy & support Microsoft Exchange 2007 infrastructure.
Deploy & support Microsoft Office Communications Server infrastructure
Design, test & deploy globally a replication solution for Office Communications Server using DFS-R
Design, test & deploy globally a replication solution for the GOOD Client infrastructure Monitor and execute scheduled maintenance
Managed deployment of Microsoft Security patches to servers in the Americas
Testing & evaluation of various hardware platforms & software components
Design, test & deploy high availability data replication solutions Design & implement procedures for SAN storage migrations
Design & implement a Global patching solution for Microsoft Servers Business Continuity Planning & Disaster
Recovery execution