SUMMARY:

• Ambitious, Passionate, Enthusiastic professional with 7 + years of experience to maximize business functionality and efficiency and show commitment towards transforming business into excellence with an exceptional planning and implementation capabilities.
• Business Analyst/SCRUM master with hands on experience in the IT industry with in - depth knowledge and experience in various domains such as finance and banking.
• ISI certified scrum master with extensive knowledge, expertise and hands on experience in various software development life cycle methodologies such as Waterfall, Agile(Scrum and Safe).
• Proficient in business requirement gathering, process re-engineering, change management, risk management, transaction processing, documenting enhancement requests, business process flow and process modeling.
• Experience in eliciting, documenting business and functional requirements using various techniques such as brainstorming, requirements workshop, joint application development (JAD), job shadowing, interviews, document analysis, survey/questionnaire, reverse engineering, interface analysis and prototyping.
• Skilled in analyzing and documenting artifacts such as Business Requirement Document (BRD), Functional Requirement document (FRD), Non-Functional Requirement Document(NFRD) and se case specification.
• Well versed in conducting Feasibility study, GAP analysis, Cost-Benefit and Impact analysis
• Led project meetings with stakeholders, SME, UI/UX team, developers to gather and prioritize requirements.
• Proven track record in conducting gap analysis, risk analysis, 'AS-IS' and 'TO-BE' system analysis.
• Served as a key liaison between the management, design and development team.
• Facilitated to Continuous Integration and Test Automation (TDD) XP practices to support improved delivery to production
• Skilled at breaking-down an Epic in the Product Backlog into User Stories that abide by the INVEST criteria.
• Expertise in product backlog prioritization techniques (MoSCoW, Business Value, Kano, walking skeleton and Technical Risk) and estimation techniques (Planning Poker, T-shirt sizing and Relative mass evaluation) to assist the product owner in selecting the Product Backlog Items (PBIs) to commit in each sprint.
• Adept in handling requirement churns by evaluating the change request and performed technical and business impact analysis. Experience in mentoring the team and provided business value oriented conflict resolution.
• Seasoned in facilitating the Scrum Ceremonies including daily stand ups, sprint planning, sprint review, sprint retrospective and backlog refinement meeting using various custom techniques for productivity of the sprint.
• Proficient in requirements management, sprint planning, issue tracking, impediment management, and task distribution workflow management tools like Rally, JIRA, HP ALM and Version One to track the sprint progress.
• Expertise in preparation of Unified Modeling Language(UML) diagrams such as Activity Chart, Use Case, Process, Sequence, Data Flow and ER Diagram using Rational Rose, SharePoint designer and MS Visio.
• Developed and maintained requirement traceability matrix (RTM) to verify adherence.
• In-depth knowledge of concepts such as data warehousing, data structures, schemas and dimensional modeling.
• Skilled in OLAP operations such as roll-up, drill-down, pivot, slicing and dicing based on reporting requirements.
• Proficient at generating data mapping artifact and identifying transformations to cleanse and improve Data Quality.
• Designed and developed prototypes UI screens, wireframes and mock-up screens to perceive and visualize the graphical user interface (GUI) using various tools such as Balsamiq, Mockups and Mockup Screens.
• Experience in multiple Agile Methodology like Scrum, Kanban, Lean, XP practices (Continuous integrations, Test Driven Development (TDD)), SAFe with solid experience with Scrum
• Developed test cases, test plans, test scripts, procedures and documented defects using HP QC and HP ALM.
• Experience in functional testing, regression testing, integration testing, performance testing and actively involved in conducting user acceptance testing and production verification testing and documenting any defects.
• Skilled in OLAP operations such as roll-up, drill-down, pivot, slicing and dicing based on reporting requirements
• Knowledge on various languages such as JavaScript, JQuery, AngularJS, HTML, Ajax, CSS, XML and SQL.
• Designed and implemented SQL queries using joins, unions, outer joins, group by and aggregate functions to extract data from different databases (Oracle, SQL Server) to ensure data integrity and timely reporting.
• Knowledge of Business Intelligence tools and created interactive, analytical dashboards, master detail, drill down, using Tableau and Confidential Cognos.

SKILLS:

Methodologies: Waterfall, Six Sigma & Agile

Business Modeling Tools: PowerPoint, MS Excel, Word and Visio

Application Software: MS Office, MS Access

Project/Task tracking tools: JIRA, SharePoint, Ariba, SCCM, CA Tool & Software AssetManagement(SAM), DNB, Hoovers & OneSource

Technology Platforms: zSeries (Mainframes), Desktop / Laptop and Unix Linux/Mac Os

WORK EXPERIENCE:

Scrum Master

Confidential, MONROE, MICHIGAN

Responsibilities:

• Led the project from inception through to deployment by establishing and adhering to time boxed project plans, proactively identifying and resolving risks, and regularly communicating progress against defined milestones.
• Conducted GAP and SWOT analysis by identifying AS-IS and TO-BE business process models and process flows.
• Effectively communicate between multiple parties and analyze critical information to determine optimal UX solutions for web and mobile experiences.
• Scrum Master for large team of Business Analysts, Tech Lead, UX, Front & Back End developers, architects, QA, and QA Lead.
• Designed prototype Mock UI screens for each template of Debit/Credit application using Balsamiq Mockups.
• Worked in close conjunction with the architecture team to design the Conceptual and Logical Model of the system.
• Created Use Case diagrams, Activity Flow diagrams and Business Process Flow diagrams in Microsoft Visio.
• Assisted in drafting the Artifacts by collaborating with technical teams and stakeholders.
• Worked with the product owner and development team in deciding and negotiating the definition of done and acceptance criteria for Potentially Shippable Product Increment (PSPI).
• Facilitated scrum ceremonies, such as sprint planning, daily scrum meetings, sprint review, sprint retrospective and backlog refinement with cross functional scrum development team.
• Assisted the Product Owner in prioritizing the product backlog in the backlog grooming meeting using various prioritization techniques such as MoSCoW, Kano Analysis, Walking Skeleton and Business Value.
• Coordinated and communicated with Scrum Masters to relegate dependencies during the sprint.
• Tracked the progress of the project using Rally and continuously monitoring scope creep and technical debt at all stages.
• Assisted in removal of impediments and monitoring defect logs, which in turn assist in velocity and capacity calculation for superior planning of upcoming sprints.
• Monitor the burn-down chart and the list of blockers and help alleviate the impediments
• Coordinated and communicated with other Scrum Masters to relegate dependencies during the sprint.
• Responsible for decomposing EPICS into manageable user stories by applying the INVEST criteria.
• Incorporated various agile techniques such as Test Driven Development (TDD), Acceptance Test Driven Development (ATDD) and Continuous Integration (CI) throughout the end to end product lifecycle.
• Used rally to track the user stories, acceptance criteria, defects and also to keep connected to the team members and the project owner. Made use of confluence for document sharing.
• Manage risk throughout the life cycle of the projects and make contingency plans to manage issues that pose risk to budget, time delivery or functionality
• Worked with the UI team verifying the completeness of client side validations by developing exhaustive test cases and test scenarios and assisted in the automation of the UI testing process using tools like Selendroid and HP QTP.
• Responsible for business and functional requirements in the test strategy and participated extensively in User Acceptance Testing(UAT) at the client environment. Also involved in Regression Testing, Black box Testing.

Environment: Scrum methodology, Rally, MS Office Tools(Word, Excel, PowerPoint), MS Visio, MS Project, JIRA, Wireframes, Mock-Ups, MS SQL Server, SharePoint, GAP Analysis, UML, Data Mapping.

Business analyst

Confidential, MOORESVILLE, NC

Responsibilities:

• Worked on Scum/Kanban style agile boards which helped us to create and track our delivery and production support stories for designing Mobile/Desktop Apps
• Involved in Continuous Integration and Test Automation XP best practices during sprints for better delivery of software increments.
• Trained team on Being Agile, Agile principles, Scrum fundamentals, task boards, burn - down charts, and other reports.
• Identified, elevated, monitored and mitigated project risks and dependencies.
• Involved in feature/story decomposition and grooming, story prioritization recommendations in an effort to improve delivery efficiency
• Coached teams through planning, standups, demos, and retrospectives. Assisted product owner with backlog creation, prioritization, and release planning, and splitting user stories.
• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.
• Worked closely with Product Owners, coordinating product backlog grooming, story estimation and Priorities.
• Monitored change management and release management including release scoping and release planning.
• Communicated the progress to senior management thru 'Burn down Charts'. Monitored the Quality thru metrics and mentored team thru the project management processes.
• Removed impediments and protected team members from interruptions and distractions to maximize productivity. Encouraged and implemented process improvements. Created team-building opportunities.
• Facilitated daily standups, Release Planning, Monthly Reviews meetings, Sprint Planning, Backlog Grooming, and Retrospective meetings and followed up on action items for continuous improvement
• Collaborated closely with SMEs to identify and analyze core requirements and key features for AWS operations projects. Facilitated user interviews and workshops to gather and analyze user stories.
• Meticulously analyzed complex data, staffing plans and task assignments using Sharepoint and MS Excel.
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items and upcoming change orders.
• Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Coached team members on agile processes and Maintained two Kanban boards

Environment: Agile methodology, JIRA, MS Office, MS Visio, MS Project, Wireframes, Mock-Up Screens, MS SQL Server, SharePoint, GAP Analysis, SWOT Analysis, UML, ETL, Data Normalization, Data Modeling, Data Validation, Data Mining, OLTP, OLAP, XML, SOAP, WSDL.

Business Analyst

Confidential, NYC, NY

Responsibilities:

• Facilitated the scrum process and organized Scrum Workshops to mentor teams on agile implementation and adaptation to scrum methodology.
• Coach the teams on story point development, sprint backlog development, how to do better sprint planning and backlog grooming.
• Conduct sprint planning session for each team, review the stories slated for the iteration and break them down into actionable tasks and estimate each task.
• Facilitated Various Scrum ceremonies, such as sprint planning, daily scrum meetings, sprint review, sprint retrospective and backlog refinement with cross functional scrum development team.
• Assisted the Product Owner to prioritize the Product Backlog items (PBIs) in the product backlog for developing Sprint tasks by constantly accepting suggestions from the cross-functional Scrum development team.
• Used various prioritizing techniques such as MoSCoW, KANO Model, Business Value and Walking Skeleton.
• Worked with the product owner and development team in deciding and negotiating the definition of done and acceptance criteria for Potentially Shippable Product Increment (PSPI).
• Identify any potential risks and work with Product Owners, engineering leads, and engineering directors on mitigating the same.
• Conduct retrospective session for each team to discuss what went well and what can be improved upon, identify the top 3 action items to be implemented in the upcoming iteration and help the team achieve their goals.
• Responsible for constant removal of impediments and dependencies that hindered the team's progress in the sprint.
• Created and maintained defect logs, sprint burn down chart and product burn down chart. Also responsible for Time boxing the Sprints and Daily Scrum meetings for better productivity during the sprint.
• Tracked the progress of the project using JIRA and continuously monitoring scope creep and technical debt at all stages.
• Designed Mockups using Balsamic to represent User Interface (UI) of the application based on the requirements.
• Extensively involved in the User Acceptance Testing (UAT) to ensure the requirements and functionality of the system was in accordance to the business user's needs, also assisted in Black box, Functional and Regression testing.
• Performed various SQL query operations such as DML and DDL commands and was also responsible for supervising the source to target mappings in Informatica Power Center.
• Created various types of reports/sub-reports and drilldown like standard and cross tab-reports with bar chart, pie chart and line-chart graph representation reports using Tableau.

Environment: Agile, MS Visio, MS Project, MS office Tools, UML 2.0, JIRA, Balsamic, MS Office Tools(Word, Excel, PowerPoint).

Business Analyst

Confidential, Washington, DC

Responsibilities:

• Studied the previous mortgage processing infrastructure, scope and objective by reviewing existing artifacts.
• Was responsible for creating and reviewing business requirements, functional specifications, project schedules, documentation and test plans.
• Conducted GAP Analysis to understand limitations of the existing system and contributed to design of future system; assisted in modeling the AS-IS and TO-BE business workflow.
• Assisted in drafting the Business Requirement Document by collaborating with technical teams and stakeholders.
• Facilitated JAD sessions, Questionnaires, Document analysis and Interviews with the stakeholders for the requirements elicitation.
• Documented Business Requirement Document and Functional Requirement Specifications.
• Created high fidelity mockup diagrams to understand the work flow in user interfaces.
• Created and maintained Use Case documents based on the system's requirements explained the business process flows and created detailed diagrams such as Use Case diagrams, Data Flow diagrams (DFD's), Activity diagrams, Sequence diagrams, Entity Relationship (ER) diagrams and Work flow diagrams using MS Visio.
• Used Business Process Management (BPM) for managing and improving the business process efficiency.
• Created ER Diagrams for one-to-one and one-to-many mapping relationships using SQL Server.
• Used MS Access and Excel to extract, administer and manipulate large data.
• Performed SQL queries using joins and nested queries to fetch data from MS SQL Server.
• Prepared and maintained the Requirement Traceability Matrix (RTM).
• Performed Risk Management in the project by maintaining a risk register to identify and mitigate risks in the project development process.
• Involved in reporting status, milestones, and project plan tracking to project manager and product owner on a weekly basis

Environment: Waterfall Methodology, JIRA, MS Project, MS Office (MS Word, MS Excel and MS PowerPoint), Mock-up screens, UAT Testing, SharePoint.

Business Analyst

Confidential

Responsibilities:

• Implemented the project in Agile software development using TFS as software management tool, and played the role of Scrum Master for a team located across Onshore and Offshore.
• Facilitated all the Scrum ceremonies (Daily Standups, Sprint Planning, Review meetings, Retrospectives and Product backlog refinement meetings)
• Present KPIs of the project once in a week to senior management.
• Involved in transforming a team from waterfall to Agile and coaching them.
• Conducted Employee Engagement Surveys across the organizations and analyzing the data for measuring key drivers of engagement.
• Analyzed survey data and prepare reports at various levels.
• Involved in new product development starting from idea to implementation stage.
• Participated in requirement analysis meetings to manage the product log effectively.

Environment: Waterfall Methodology, JIRA, MS Project, MS Office (MS Word, MS Excel and MS PowerPoint), Mock-up screens, UAT Testing, SharePoint.