Summary

• Sr. Project Manager, PMP, with 10 years of experience leading and implementing many multi-million dollar projects that align business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains
• Managed several projects in the 3M - 5M budget range, immediate ROI, annual savings of 300K, 500K, and 2.5M with savings of 50 FTE's, automation, reduced errors, improved standard processing turnaround time from 30 days to 2 days
• Led multiple project teams largest 30 IT resources including technical, functional, staff augmentation, geographically located
• Extensive Project Life Cycle and SDLC experience using Agile Waterfall methodologies along with Iterative, JAD, RAD, and Prototyping approaches
• Experienced as an IT Program Mgr., Project Mgr., PMO, Consultant, Appl. Dev. Mgr., Sr. P/A, Appl. Architecture, Business Analyst, and QA and Test Lead
• Implemented many diverse technology solutions B2B, E-Commerce, Web, N-Tier, Client-Server, Workflow, Imaging, Mainframe, Midrange, and Mobile
• Experienced in industries: Consulting, Financial, Banking, Investments, Insurance, Trust, Government, Supply Chain Management, Retail, Medical/Hospital, Energy/Utility, Non-Profit
• Motivated leader with a CAN DO and WILL DO attitude

Professional Experience

Confidential

Project Manager / BA

Experis 9/2013 12/2013

JP Morgan Chase

• Led the IT changes and installations with LOB, offshore and onshore resources
• Coordinated the deployment planning, scheduling, ITSM process, LOB and IT approvals
• Perform analysis and testing for Output Systems Card Services and Mortgage Banking

Confidential

Association for Middle Level Education AMLE

• Project Manager across multiple interlinked projects for the Non-Profit Association
• Rebrand all internal and external items, new name, new theme, messaging, logo, and colors
• Implemented a new website redesign, development, new technologies, testing
• Developed and published a new digital magazine application and interface with CRM Mag
• Implemented a new membership structure and pricing to increase memberships

Nationwide Children's Hospital

• Project Manager performing research and assessment of product offerings by Big Data vendors to fulfill Center for Medicare Medicaid Innovation CMMI data reporting needs
• Provided recommendations on the viable vendors and products that provide Big Data Analytics Solutions and Services with Business Intelligence BI

Confidential

Ohio Department of Job and Family Services Child Care Systems

• Performed BA functions from Requirements, Functional Design, Technical Design, Test Planning, and led the testing functions for the new Child Care system's initial implementation of CCIDS and CCEAS, and the new Electronic Child Care ECC system implementation, and multiple service pack releases containing new functionality
• Performed release management functions, code migration, data queries for account selections, LoadRunner performance testing, FTP, file interface testing
• Performed QA and test strategies, test plans, RTM mapping, developed test scripts, performed testing, created and managed defects using QC for multiple projects
• Designed and standardized the QC workflow process, data fields, and established a repeatable regression testing process

• Led business SME's and Technical Analysts in numerous client meetings to gather and define business requirements, develop business rules, process flows, data configuration, business and technical writing for several business modules for STARS transformation project implementing Oracle Enterprise Tax Management ETM
• Configured the ETM setup for several business processes
• Performed test planning, script development, load several business module workflows in QC

Confidential

• Implemented PeopleSoft releases with Accounting, Tax, HR, and interfaces
• Led corporate implementation of AXS-One Lotus Notes E-Mail retention product suite
• Led and coordinated 5 system projects from requirements through implementation utilizing internal resources to implement corporate standards using QC, develop test strategy, test plan, create scenarios, test scripts, perform testing, defect resolution, train users
• Implemented QC into multiple business units and used QC to map business rules to requirements, build test cases, and enforce QC re-usability

Ohio Dept. of Job and Family Services

• Supervised 3 Business Analysts and led all SETS application maintenance releases
• Performed Performance and Load Testing using LoadRunner on new QUICK web app., discovered, resolved multiple bottleneck issues with app., partial T1 line bandwidth, vendor
• Led ODJFS in planning the standards, processes, rollout and training of HP Testing Tools

JPMorgan Chase

• Led all Retirement CDs Enterprise Releases from requirements through implementation
• Performed batch cycles, JCL updates, communications, tracked results and defects
• Developed Easytrieve programs and used FileAid for Account Selection Process and testing
• Created test strategy and test plans, and executed System Test, and UAT test functions
• Developed testing standards, plans, scripts, performed testing and defect tracking
• Trained users on QC, script planning, script development, and utilizing the defect process

Confidential

Project Manager

• Implemented key components to new Enterprise PMO, processes, standards, methodology
• Successfully managed the 3M QA project budget, 10 consultants, 15 internal LOB testers
• Planned, designed, and implemented Safelite's first QA and Testing group to ensure quality implementation of the 90M business transformation SOAR project with Siebel CRM
• Managed 500K DR budget and IBM and Andrews contracts, led all QA, BCP, DR meetings
• Managed 300 existing small Project Service Requests, over 1000 SOAR Project Defects
• Implemented Enterprise Release Management, QA Testing standards processes
• Designed, purchased, and implemented the QA Testing hardware and logical environments, and the HP / Mercury QC, QTP, WinRunner and LoadRunner Testing Tools
• Developed test strategies, test plans, and executed automated test scripts using QC, QTP, WinRunner, and LoadRunner performance testing on Oracle Financials, Siebel, Mainframe
• Successfully planned, directed, tested, implemented 3 Enterprise DR exercises at IBM BCRS utilizing telecomm at multiple sites, off-site vault tapes, Mainframe, AS/400, UNIX, Servers
• Standardized and implemented new procedures for Computer Operations, offsite storage processes at Andrews, and onsite recovery at IBM BCRS Facilities, and resolved previous gaps, missing hardware, configurations, and problematic backup recovery issues

Confidential

Program Manager / Project Manager

• Performed program and project management functions while leading, guiding, and directing the technology solutions for the IMG across many different business initiatives
• Successfully performed full project life cycle leadership on multiple system implementations
• Successfully planned, directed, and implemented system projects on time at budget
• Provided business consulting, recommended solutions, research, analysis, design, scheduling, budgeting, and performed full PLC and waterfall SDLC on several successful project implementations

Manager of Application Development Support

• Implemented over 100 system projects, and over 1000 application development service requests, and managed the Enterprise wide Project Service Request System
• Created, hired, mentored and led a new Application Development, QA Support Group
• Managed 20 contractors, 12 internal developers, and QA support staff
• Saved 500K annually by designing and implementing new system process and interfaces to external vendor's proprietary mainframe data access to new shared SQL Server Data Mart
• Saved 2.5M annually, 50 FTE's, improved workflow processing time from 30 days to 2 days
• Implemented a new workflow system for internal and external 401K recordkeeping processing through multiple systems to automate entire processing, and add automatic error handling
• Implemented a large system to perform real-time interface calls to external vendor mainframe
• Designed and implemented new standards for development and testing
• Researched, reviewed, purchased and implemented a diverse set of application development toolsets, testing tools, and hardware configurations
• Successfully managed the Y2K upgrades and testing

Manager of Desktop Support

• Researched, analyzed, tested PC hardware software developed standards, configurations
• Successfully led piloted national rollout of Windows 95, standard PC laptop configurations
• Configured the CompuServe CModeW software with over 30 unique modem configurations
• Created a new CModeW user manual, provided to CompuServe for other external customers
• Traveled to 30 large U.S. institutional customers to implement and train the customers on CModeW, while saving the bank 300K annually and removal of the T-1 lines

Systems Analyst, Services Corporation

• Designed, developed, tested, implemented and supported a new Relationship Management Profitability client/server system with 15 interfaces for Relationship Commercial Banking
• Developed and tested multiple releases for Commercial On-line Transaction System COLTS and LaserPro using E-HLLAPI and screen scraping across diverse locations, configurations, communications

Confidential

Manager / Sr. Programmer Analyst

Manager of Assets Liabilities

• Performed the job functions of 2 Senior Level positions Investment Mgr. Technical Sr. P/A
• Supervised 2 Investment Analysts and the Assets Liabilities segmentation and performed the calculations and profitability for all the insurance product lines utilizing mainframe application data and spreadsheets and macros and investment reporting
• Converted 3 mainframe COBOL systems to 3 new Client/Server Investment Systems, configured the new File/Servers, developed new interfaces to and from the 3 new systems
• Provided analysis, research, design, development, testing, implementation, system support for 4 new systems, and the coaching and training for 20 users, while eliminating all operations department support

Sr. Programmer Analyst

• Analyzed, developed, enhanced, tested, implemented, and supported the Term Traditional Insurance Administration System, system interfaces, reporting, batch processing
• Key member of the search committee for a new client/server Admin System
• Successfully converted 3 unique systems and over 100,000 policies to the LIFEPRO client/server system, while eliminating all operations department support staff
• Provided technical support for all applications, reporting programs, desktops, and Novell LAN

Programmer Analyst

• Designed, developed, tested, implemented, enhanced and supported the Annuity, Universal Life, and Term Insurance Sales Illustration software and LIFENET e-mail and bulletin board system for field agents
• Supported all PC applications, desktops, Novell LAN, Novell File/Servers, new PC and File/Server purchases and upgrades