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Senior Technology Project Manager Resume

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Oakbrook, IL

SUMMARY:

  • Senior Manager - Project Manager wif a balanced combination of technical and functional knowledge. Experienced in Business Analysis, Project Management, PMO, Process Improvement methodologies
  • Corporate Banking Management, Service Delivery Management, Contract Management, Information Security, Risk Management, Continuity of Business, ISO9001.
  • PMP Software Development, System Implementation Waterfall and Agile Planview, CA Clarity PPM
  • Banking Operations, IT, mergers, Regional Centers, AML, Risk Management, Compliance, Information Security
  • Process Improvement Lean Manufacturing Six Sigma ISO - 9001 ISO-27001
  • Microsoft Office suite (Excel, Word, PowerPoint, Outlook), Microsoft Project, SharePoint, SQL

PROFESSIONAL EXPERIENCE:

Confidential - Oakbrook, IL

Senior Technology Project Manager

Responsibilities:

  • Managed teh Retail Simplification program. Reduced 500K hours from teh process. Scrum Master for teh Promotional Suggested Order project wifin teh scope of teh program.
  • Re-engineered teh Ordering system that generates estimated revenue of 80+ million dollars a year. Project budget: $575K.
  • Steered teh migration of teh SAP Database from IBM Mainframe to UNIX platform. Coordination of 4 different vendors and 20+ people from different infrastructure and software development groups. Project budget: $2.7 Million.
  • Led teh project to replace teh Marketing and Merchandising platform wif Aptaris’ Promotional Planning and Execution tools. Project budget: $1 Million.
  • Implemented Workday’s HR Talent Module for Corporate and Warehouse staff.

Confidential - Elk Grove Village, IL

Senior Technology Project Manager

Responsibilities:

  • Successfully re-engineered teh data warehouse for teh existing Retail Services portfolios in USA and Canada in order to has increased efficiencies and cost TEMPeffectiveness. Project Budget: $900 K.
  • Reinforced fraud prevention by enhancing teh file-feed to data warehouse. Project budget: $200 K.
  • Enhanced teh collections activities by providing agents wif teh ability to process partial late fee adjustments on eligible accounts. Project Budget: $450 K.

Confidential - Chicago, IL

Senior Technology Project Manager

Responsibilities:

  • Managed teh program to implement vendor solutions to process Adjustments and Disputes in branches and corporate offices. Both projects involved a team of 40+ people. Project budget: $ 1.6 M.
  • Led teh project to upgrade teh Citrix version used by four lending and mortgage systems wif approximately 3,500 users from different groups and two primary Data Center locations. Project budget: $ 2.1 M
  • Updated Lending and Mortgage systems wif teh latest CFPB regulations.

Confidential - Downers Grove, IL

Supplier Relationship Manager, Governance

Responsibilities:

  • Streamlined and migrated processes to regional processing center, compressed cycle times, shrunk processing costs, mitigated operational risks, and reduced error rates.
  • ISO9001 and ISO27001 programs.
  • Implemented imaging workflow solutions for core processing products.
  • Launched teh Lean Manufacturing program. Trained more TEMPthan 200 employees.
  • Implemented Capacity Planning and Performance Metrics framework. Key Performance indicators improved to +99%.
  • Customer Satisfaction Survey had improved results, reaching 87%.

Confidential - Mexico City, Mexico

Credit Operations Manager, Corporate Banking

Responsibilities:

  • Defined and implemented disaster recovery processes and protocols.
  • Implemented capacity planning for Credit Operations.
  • Transformed Lending and Channel Finance Operations processes by implementing an automated workflow.
  • Led teh Citibank-Banamex merger for Letters of Credit and SWIFT.
  • Led teh project to migrate teh Leasing and Lending regional processing group.
  • Migrated teh legacy platform used by Letters of credit to a global web-based workflow.

Confidential - Mexico City, Mexico

Information Technology Manager, Technology

Responsibilities:

  • Consolidated teh Consumer and Corporate SWIFT electronic messaging platforms.
  • Re-engineered teh accounting and credit interfaces used by teh Letters of Credit Regional system.

Confidential - Mexico City, Mexico

Information Technology project manager, Technology

Responsibilities:

  • Led Accounting and Treasury Business Analysis / Software Development group for one of teh largest retail companies in Mexico. Re-engineered operations processes, reduced teh cycle times, and implemented new software development methodologies.

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