SUMMARY:

• Highly motivated, detail - oriented IT Project Management Professional with an M.B.A., Graduate in Information Systems Management, IT Management Certified Professional, PMI PMP, CSSGB, and a CSM with a strong attention to detail with cost management, financial analysis, operational/program/performance reporting and vendor management.
• Proven track record of managing portfolios/programs/projects that are diverse in size and complexity in multicultural environments with the full life SDLC of multimillion-dollar hardware, infrastructure, and software development teams in multiple business groups with multiple vendors globally. Utilizes a strong work ethic in development and participation on cross functional and regional/global project teams. A proven ability to translate business requirements into products, projects and programs.
• Extensive experience in managing IS/IT Infrastructure and Application development Projects such as: Regulatory Data Reporting,IP Telephony roll outs, Integration of IT environments consequence of corporate acquisitions, IT Infrastructure set up of Office/Manufacturing/Distribution Facilities, WAN/LAN implementations, Data Center set up/moves.
• Broad knowledge in Finance, Purchasing, HR with advanced user experience in MS Office Tools Outlook, Word, Excel, PowerPoint, Visio, MS Project, SharePoint and Access. A combination of strengths, including recruiting, developing and motivating teams with a can do positive attitude and maximizing customer satisfaction through effective customer service to fulfill organizational objectives. Defines and prioritizes project requirements, develops time and cost estimates, project plans, and budgets.
• Oversees and controls ongoing costs, schedules, resources, scope, and risks. Negotiates and persuades decision makers regarding necessary action steps to achieve the goals and objectives of the project.

TECHNICAL SKILLS:

• Planview and Clarity
• Enterprise Networks, Design and Deploy
• Strong Communication (written and verbal)
• Web Development Management
• FileNet eCommerce Workflow and Application Development for Content Management
• UNIX Systems Development, Deployment
• Time Reporting Systems
• System Re-fresh
• PMUWS
• Remedy
• Testing
• Mentoring
• Technology Roadmap
• Inventory Management
• SharePoint 2007/2010
• ALM Alert Monitoring
• MS Windows, Office, Project and Visio
• CA Clarity PM Application
• AtTask PM Work Flow Management
• SQL Programming Structure
• Migrations to VMware, AKA “The Cloud”
• Quality Center
• Version One
• RDBMS
• J2EE Applications
• Technology Upgrade
• Net Meeting
• Network Monitoring
• Business Monitoring
• Scrum Master Using Rally
• Rally for Sprints
• Kanban

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Project Manager/Scrum Master/Business Analyst

Responsibilities:

• Enterprise Data and Analytics (EDA) - data center Migration Ab Initio from Teradata Hadoop to Dell Hadoop; Move the Production and Non-Production environments for the Data Reservoir application which extracts data from Hadoop to be consumed by Customer Interaction Application developed using Ab Initio ETL tools to the new Hadoop Environment.
• EDA Innovation Lab - Procure and implement SAS foundation analytic software which serves as the cornerstone to an EDA and innovation lab group partnership; collaborating on building a world class advanced analytic lab for the enterprise. In addition, the lab will serve as a platform for standardizing analyst capabilities, allowing for wider spread utilization of analytic resources. This efficiency will result in significant time and resource benefits.
• EDA Hadoop ZFS Appliances - Provide a robust, high performance, high capacity file system for landing, staging, and temporary retention of Hadoop load files.
• EDA Big Data Production Readiness/Platform Stabilization (data center migration) - Provide a platform that can support production applications and facilitate successful project implementations including data lake capabilities.

Confidential

Sr. Project Manager/Scrum Master/Business Analyst

Responsibilities:

• First, The Consumer Choice Database (CCDB, Change Management, Meta data, data linage, process mapping, gathering requirements, information security, and identity and access management) is the bank’s primary repository of customer privacy ps as they relate to participation in marketing activities. The Authorized Data Source (ADS) is the validation of adherence with the Enterprise Policies and Standards, and evidence that critical key business elements have been taken through quality checks during the transformation of the ADS. ADS brings value by creating an independent check on critical financial data elements. This assures consumers of the ADS, that they will be moving to a source of information that has been independently verified to have solid processes, quality data and capable for Regulatory Data Reporting.
• An integrated QC team of Enterprise Data Management (EDM) and Enterprise Data Architecture, will interface with each target ADS. This QC team will set checkpoints throughout the project lifecycle of the ADS transformation, requesting evidence to satisfy Standards and Data Transformation Quality. These checkpoints will be what this project is responsible for and updating or creating the requested evidence. Facilitated team in the scrum process, daily stand ups, Sprint planning, Release planning, Retrospective meetings, kept Rally User Stories updated, and the teams SharePoint site.
• Second, Using Visio documented the process flow for the migration of applications from Physical to virtual for Remedy work flow processes including Change Management. The goal was to retire 2,000 servers and 4 data centers for 5 years (data center moves).
• Serves as a key Process Analyst contact for Service Transformation.
• Support the vision of Service Transformation across the organization.
• Management of Service Level Measurement, Analysis and Reporting for the global organization, including LOB-specific measurements.
• Ensure SLA measurement accounts for end-to-end delivery, regardless of number of vendors/handoffs involved.
• Define and deliver against 12/24/36 month service improvement goals and metricsas part of the Service Transformation Management plan.
• Manage process for service improvement requests, including process design, communication, success metric definition, adherence and auditability.
• Monitors the effectiveness of Service Transformation process and makes recommendations for improvement.
• Reviews Service Improvement Requests (SIRs) and improvement implementation reports.
• Leverage multiple input sources (Relationship Managers, SLA, availability, and internal ideas) to generate plans.
• Leverage customer feedback routines from Product and Relationship Management.
• Manage performance of the design improvements with the service providers.
• Conducts post implementation review to check whether the improvement objectives are met.
• Helps prioritize improvement opportunities.
• Ensures that Service Transformation activities are coordinated throughout the service lifecycle.
• Third, managed the design of Five DMZ environments for the Enterprise and Five environments for Global Wealth Information Management for Application Hosting with the Oracle Database machine Exadata and VMware Application Migrations to VMware AKA the Cloud with full financial responsibility including Change Management.

Confidential

Sr. Project Manager

Responsibilities:

• Application migration budget four million dollars (worked with the goal was to migrate 400 servers with operating systems at end of life and hardware over four years old, including Windows, Linux, Sun Solaris, AIX and Oracle migrations to Virtual Machines on Exadata for Application Migrations to VMware AKA The Cloud, including Change Management, Meta data, data linage, process mapping, gathering requirements, information security, and identity and access management. We successfully replaced 522 of 2,900 servers far exceeding our expected goals.
• Server refresh 2015 budget of $11,000,000, our goal is 500 servers (Solaris, AIX, Linux, and Windows) this year we will exceed our expectations based on first quarter performance. I expect this year we will exceed our expectations by 200 servers to VMs on Exadata for Application Migrations to VMware AKA the Cloud. My experience with Change Management, Project Management, Engineering, Customer Service, Development,, and Product Deployment have given me the vision needed to successfully complete IT Projects.
• Server refresh 2015 automated the refresh process using a SharePoint questionnaire, a work flow in Service Now and a work flow in eProcurement. When a questionnaire is submitted we receive an email for engineering to review the questionnaire. Once reviewed a technical review is scheduled and an REQ is created in Service Now for refresh to VM(s), physical servers or both. The work flow in Service Now engages the technology teams as needed. For physical servers, a PO is created from eProcurement after all the devices are received. I engaged the vendor for tracking and delivery of the devices. Once racked the work flow in Service Now engages the technology teams to get the OS, DB and storage installed and configured. Once verified the devices are turned over to the application development team for installation of the applications and migration of the data and then moved into production.

Confidential

Infrastructure Project Manager

Responsibilities:

• Using AtTask to manage and improve the documented process of the work flow of infrastructure build projects working with cross-functional project team members on numerous assigned projects; developed and managed project plans that encompass the complete product development life cycle (i.e. product requirements, infrastructure requirements, software development, quality assurance including Change Management, data remediation, deployment etc.). Determined detailed approach and timeline of projects, defined roles and expectations of team members and ensure timely feedback. Resolved issues affecting project scope, quality, effort, risk, and timeline. Created and managed contingency plans for the projects, managed multiple projects simultaneously; prioritized and monitored engineering and operations tasks and resources across projects. Technologies included virtual and physical client/server architecture, network architectures, web-based development (web sphere and web logic), database architectures (SQL, Oracle) ISP architectures including e-mail, LDAP, provisioning and identity and access management. Datacenter builds and moves, server Deployment with all the needed infrastructure and Sunsetting of Applications and supporting Infrastructure for Server and Application Migrations to VMware VMs on Exadata for Server and Application Migrations to VMware AKA The Cloud with full financial responsibility, including Meta data, data linage, process mapping, gathering requirements, information security, and identity and access management.

Confidential

Project Manager

Responsibilities:

• A MRA (Matters Requiring Attention) from the OCC (Office of the Comptroller of the Currency) directed the bank to improve their data quality (data Remediation), user access to Material Non-Public Information for more than 4,000 applications and Identity and Access Management of all 300,000 employees and s, including Change Management, Meta data, data linage, process mapping, gathering requirements, and information security. I conducted meetings with the Technology and Operations Group Lines of Business to prioritize Applications, starting with SOX and GLBA applications, being migrated to the Oracle Access and Identity Management Suite, the naming of the Applications using Plain Business Language, while maintaining or improving the User Experience and improving the documented process.

Confidential

Technology Delivery Manager

Responsibilities:

• Second, Responsible for the upgrade/conversion of the Call Center Associates from Windows XP desktops and laptops to Windows 7, including the entire infrastructure needed to support thousands of Associates computers, their Identity and Access to multiple customer support applications, including Change Management, Meta data, data linage, process mapping, gathering requirements, information and security. The applications were being developed using the Agile Development Methodology through Design, Unit Test, Integration Test, User Acceptance Testing (insuring data quality and remediation of the data), and migration into Production insuring data quality and system performance provided the Call Center Associates’ customer enquiries were accurate, in a timely manner, while maintaining or improving the User Experience and improving the documented process for Regulatory Data Reporting.
• First, CashProWeb (CPW) and CashPro Online was banking product that The Bank took from a regional to an International presence. The core is Magnet Internet Banking Systems (MIBS); this product was developed by the vendor, after the initial development, MIBS transferred ownership of the source code to the bank, Confidential acquired LaSalle Bank and began a project to use this product Enterprise wide for businesses whose gross revenue was equal to or greater than $2 MM.
• The objectives of this project were:
• Improving the User Experience and improving the documented process with ease of use and performance.
• Increase CPW MIBS data quality (data remediation), resiliency, and stability - both intra and inter-Data Centers.
• Replace and upgrade the CPW MIBS Application, Web, Oracle and MSSQL DB servers.
• DB and MIBS servers to use MS Cluster services.
• Upgrade CPW MIBS Web, and Application servers (Hardware, OS, IIS, and Cold Fusion).
• Upgrade MS SQL to highest possible release based on POC.
• Replace and upgrade the Oracle CPW DB server and Database.
• Upgrade CPW DB server (Hardware and OS).
• Upgrade to Oracle 11g with High Availability e.g. RAC or Exadata.
• MQ upgrade to 7.x for all CPW servers.
• OS upgrade for all CPW servers (Windows, Linux, and Solaris).
• WAS upgrade to 7.x for CPW environment.
• Time Zone independence.
• Maintain the number of environments and consistency of applications across environments.
• Maintain / improve bounce dependencies.
• Managed the upgraded the servers and software for the Independent Verification and Validation technical testing environment including Performance Center, Introscope and Agents.
• Managed the Design and Engineering of Multiactive Servers in multiple countries using Joint Applications Development Sessions (JAD) ensuring identity and access management, security and Change Management.

Confidential

Short Term Contract, Deployment Manager

Responsibilities:

• Anti-Money Laundering (AML) projects, including Meta data, data linage, process mapping, gathering requirements, information security, identity and access management and Change Management.

Confidential

Sr. Project Manager

Responsibilities:

• Responsible for multiple projects from inception to completion, creating quality data (data Remediation, including Change Management, Meta data, data linage, process mapping, gathering requirements, information security, and identity and access management) and content management using Kofax (OCR), Rightfax, FileNet eCommerce content and workflow management with Metadata input fields and search
• Trust Services, and Investment Banking and Capital Markets, while maintaining or improving the User Experience and improving the documented process with full financial responsibility.
• Tools used include Quality Center, SharePoint (used as a storage for all evidentiary archives in development), Planview (Systems of Record for approved evidentiary archives), MS Project, Word, Excel, PowerPoint, Visio and STAMP for budgeting.
• Extensive professional knowledge of electronic records retention processes, creating quality data (data Remediation) according to DER100 and DER120 and related technologies including finance, planning, forecasting, and resource management.
• Projects including

Confidential

Sr. Project Manager

Responsibilities:

• System tools; SharePoint (storage of project documents and evidentiary archives), Clarity (PM SoR), Open Workbench, MS Project, Power Point, Excel, Visio, Confidential -CREF’s standard ITIL and SDLC processes, VMs on Exadata for Server and Application Migrations to VMware AKA The Cloud with full financial responsibility, including Change Management, Meta data, data linage, process mapping, gathering requirements, information security, and identity and access management.
• Interacted with business partners from PMs to SVPs.
• Relocated DR AS400 from Denver CO to Broomfield CO (data center move).
• Web Ecommerce monitoring (IBM WebSphere) expansion of HP Mercury BAC.
• Multiple combined projects: Managed large-scale Teradata warehouse with a complex infrastructure conversion of the Master Data Management (MDM) 8.0.1 and IBM WebSphere.
• Managed large-scale project to reduce amount of time for client Cash Withdrawal transactions from mutual fund 401k accounts and infrastructure (AKA straight through processing) using eCommerce.
• Managed very complex project of the moderation of all of Confidential -CREF eCommerce Public Site infrastructure for Confidential -CREF.ORG for all of Confidential -CREF insurance, annuities and retirement investment funding.
• Managed In-force Insurance Policy Conversion and Infrastructure Enhancement eCommerce Project
• Managed eCommerce Web monitoring and infrastructure expansion of HP Mercury BAC.
• Managed Enterprise wide infrastructure deployment robust process - Governance, Release and Package Management, Systems Development Life Cycle, while maintaining or improving the User Experience and improving the documented process.
• Process, Engagement process, Reporting and Metrics and Test environments to include Quality center. Budget $1,500,000
• Managed the replacement, upgrading / conversion and sun setting of 28 insurance and annuities applications on an AS400 infrastructure utilized in the B2B and eCommerce environments.
• Managed Enterprise LDAP infrastructure rollout for directory access protocol.