SUMMARY

• 12+ years of IT experience, 8+ years of Project Management experience and 3+ years of Scrum Master experience
• Experienced Scrum Master and Project Manager with a proven track record of delivering high - quality software, on-time and within budget and revenue up to $5M+
• Trained Scrum framework and Agile Methodology to team members and key stake holders
• Highly skilled in coaching, mentoring and leading technical, project management and leadership teams in adopting Agile/Scrum/Kanban best practices with strong business results
• Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering Self-Management
• Ensured effective strong management techniques such as Communications, Change Management, Risk Management for highly complex IT projects in matrix environment
• Extensively used various Project management and Agile tools such as Rally, Clarity, MS Project, HP Plan IT, Quality Center, JIRA, Primavera and Project Tracking System
• Managed large projects/ programs with multiple technologies including Web Content Management, Web Application Development, Data Warehouse, Business Intelligence /Analytics, ERP, Retail, Manufacturing and Infrastructure projects
• Provided Release services for SDLC Waterfall and Agile/Scrum and well versed in multiple styles of Release and Change management processes

CORE COMPETENCIES

• Agile Principles
• Iteration /Sprint Planning Meetings
• Tasking Meetings/Retrospectives
• Relative Estimation
• User Story and Backlog grooming
• Kanban principles
• SAFe
• IT Program/Project Management
• SDLC Waterfall / Agile /EPIC
• Risk Management
• Release Management
• Conflict Resolution
• Onsite & Offshore Management
• Infrastructure Projects
• Data warehouse & BI/Analytics

PROFESSIONAL EXPERIENCE

Confidential, MI

Agile Team Facilitator/Scrum Master

Responsibilities:

• Beings as an Agile Team Facilitator (ATF) responsible for managing multiple projects simultaneously performing Agile Scrum ceremonies in Rally and Clarity
• Proactively managed and prioritized a User story backlogs and defects along with appropriate user acceptance criteria in Rally
• Conducted user story Sizing using Poker techniques
• Organized and facilitated Agile and Scrum meetings, which included Backlog grooming sessions, Iteration Planning, Pre-IPM meetings, Daily Standups, and Iteration Retrospective.
• Enabled improvement in team Velocity by tracking tasks efficiently for each iteration
• Reported progress to all stakeholders through, Iteration Burn-Down Reports, and velocity
• Trained project teams on Agile methodology and Rally
• Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery
• Managed Marketing &Sales, GBMS (Government Business Management Systems) IT projects for getting unstructured data stored from GDIA Hadoop system and created various Sales reports using Web focus and Tableau
• Managed Product Development, ED &T (Engineering and Design Tools) IT emerging project in BPM and Data stage
• Managed Application Development Solution, Ford Pass IT project Financials by using Financial Reporting Tool (FRT)
• Created and Managed Project plans in for maintaining the project with in Scope, Budget and Time.
• Directly managed onshore and offshore global IT teams (Development, BA and QA) in Asia Pacific and Europe.
• Conducted design review meetings with technical and Infrastructure teams
• Project Performance target updates in bi-weekly governance meetings
• Prepared and analyzed financial reports for the monthly close-out process, reconciled monthly and quarterly variance reports and present to Senior Management.
• Responsible for providing monthly Financial Forecast, Resource Forecast and Actuals
• Prepared and analyzed financial reports for the monthly close-out process, reconciled monthly and quarterly variance reports and present to Senior Management
• Managed Infrastructure OLAs and SLAs for the project by directly working with IT team and Solution Architect.
• Worked with BIT team for budget approval to add Virtual Servers in all Environments.
• Created virtualization roadmap to reduce physical server count by 80% and save ongoing annual savings by the virtualization of SQL DB Servers.
• Facilitated successful Release of Code from Engineering to Production by proactively & reactively working with Executives, Product Management, Development, QA and Operations
• Created & improved Release processes and documentation to minimize customer impact during changes
• Coordinated build process between to ensure only needed changes were included
• Lead cross-functional team to support each Release project plan and post Release/Change review
• Concurrently managed multiple Releases and Changes
• Managed uncertainties on the project with appropriate contingency and maintained Risk mitigation plans for successful delivery
• Performed Qualitative Risk analysis to determine the probability and Impact of risk

Confidential, OH

IT Project Manager

Responsibilities:

• Managed a large highly complex multi phased Oracle Xstore POS projects from the Discovery phase through Roll-out phase to customers globally
• Managed multiple customized projects simultaneously for various retail customers and delivered successfully in accordance with client expectations and Oracle goals
• Successfully implemented customized Xstore software internationally based on their legal requirements.
• Successfully implemented Xmobile app for Android and Apple users.
• Worked with a cross functional teams to ensure that content delivered to customers, including defining scope, creating Project Charters, Resource Estimations, Schedule and cost estimates.
• Manage stakeholder expectations as well as the change request process and project budget.
• Schedule and manage all meetings and interactions between customer teams, internal resources both on and off site and third party service providers such as AJB, VeriFone, FDMS, Givex and Chase Payment Tech
• Managed multiple projects simultaneously with PCI DSS compliance(Payment Card Industry Data Security Standard)
• Heavily involved with EMV and Tokenization projects
• Managed IT operations budget for all Hardware and Infrastructure
• Responsible for Product Release and Project hand-off to customer
• Maintain customer relationship throughout project scope, from kick-off to Close-out process.
• Managed International teams throughout the project cycle
• Track project spending and ensure the costs are allocated to the appropriate cost centers.
• Created Issue Log/ Risk Register, Manage and monitor risks closely by ensuring the overall quality of Projects for the account and deliver program level. And also resolve the delivery related issues and risks which cannot be resolved at project level by escalating thru appropriate channels.

Confidential, OH

QA Project Manager

Responsibilities:

• Managed SR3 project for QA team and Identified test areas using complex Traceability Matrices from Requirements - User Stories - Use Cases - Product backlog and assigned to the team
• Responsible for keeping the project schedule updated throughout the Test life cycle, and for managing a change control process to reflect changes in requirements, deliverables, dates and budget
• Responsible for the escalation of project issues, and for communications of project status to all levels of management
• Maintained Test Data as per Data Modeler guidelines
• Involved in implementing test case reviews for the team with Business and technical experts.
• Conducted SCRUM meetings
• Maintained multiple complex test environments for different modules simultaneously

Confidential, OH

Scrum Master

Responsibilities:

• Delivered project needs on time and within the agreed acceptance criteria in an Agile
• Resolved conflict, and established clear goals by effectively managing timelines and shared resources with special emphasis on building relationships across departments
• Developed project plans in Microsoft Project to manage the project schedule and critical path
• Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Check-In, Sprint Review & Retrospective.
• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Ensured application availability and data integrity through preventative maintenance and upgrades.
• Executive briefing and reporting on scrum metrics, burn-up and process improvements periodically.

Confidential

Project Manager

Responsibilities

• Delivered project scope, resources process, and technology on time and on budget for and migration of legacy specification system eSIMS to Oracle Prodika 6.1
• Responsible for authoring required project documentation, including scope document, design document, and implementation document
• Managed relationships between business areas and Information Services department
• Ensure sign-off on all major system deliverables by stakeholders
• Managed portfolio of projects and works with business areas to prioritize work requests
• Coordinates activities with Business Process Development and Solution Development teams
• Created root cause analysis for GSM Reporting projects
• Co-ordinated with QA team for Validations and Guard condition areas for automation.
• Developed project plans, risk/migration plans and response strategies.
• Ensured projects are completed on time and within budget.
• Conducted Bug triage meetings with stake holders to escalate issues and resolve them in timely manner
• Customize the HP ALM set up as per Business Users requirements

Confidential, Cleveland, OH

Iteration Project Manager/Scrum Master

Responsibilities:

• Lead daily stand-ups and scrum ceremonies for two scrum teams.
• Work with product owners to groom the backlog and plan sprints.
• Track, escalate and remove impediments.
• Report at daily Scrum of Scrum meetings. Track burn down, issues and progress in Version One. Work with component teams to resolve issues.
• Managed multiple cross functional teams globally spanned, including Architects, Business Analysts, Infrastructure Team, business development teams, Project Managers, Internal Development teams and also from vendors
• Practiced backlog grooming, release and sprint planning, daily standups, impediment removal
• Assisted Product Owner with Backlog maintenance
• Executive briefing and reporting on scrum metrics, burn-up and process improvements periodically.

Confidential, Cleveland, OH

QA Lead

Responsibilities:

• Managed a large highly complex cross functional multi phased program to create content based metadata repository, application building, integration with enterprise data warehouse, building compliance data warehouse/ data mart, building LINKIQ Reporting application and building the required infrastructure from the requirements through design, development, testing, readiness and stabilization phases.
• Developed and maintained resource estimations, defining the scope, identifying the resources, monitors and controls project schedule, budget against approved budget and successfully manages end to end solution delivery process.
• Led a team of Business Analysts, Data Analysts, Solution/ Data Architects, ETL/ Report Developers, QA and Infrastructure team and responsible for Day to Day resource management ensuring effective delivery of project tasks, deliverables and milestones on time, on budget and within specification and or agreed upon project scope.
• Responsible to maintain effective communication between the team globally spanned, Organizes and delivers project related communications such as monthly/weekly status reports, earned value reports, daily check point meetings as determined during project governance formation. Responsible for ensuring all project stakeholders based on the level of interest and authority are well informed of project progress and decisions.
• Educates business partners on appropriate business and technical solutions and influence the decision makers to steer the technical decisions and designs on the project.