API Platform Scrum Master & Agile Coach Resume Boston, MA - Hire IT People

SUMMARY:

With 15+ Years of Transformative Leadership Experience in Fortune 100 Hospitality & Banking Sectors
Highly collaborative business leader proven in directing and improving operations through process innovation and relationship management.
Turnaround specialist routinely tapped to spearhead special projects and build breakthrough programs.
Trusted partner to C - level leadership in defining and activating Agile, Scrum and IT business strategy.
Engaging communicator skilled in strengthening relationships with internal and external stakeholders to drive business excellence.

AREAS OF EXPERTISE:

Business Analysis & Change

Process Engineering & Analysis

Training & Development

Project Management

Global E-Commerce

C-Level Collaboration

Program Administration

Continuous Improvement

Stakeholder Management

Onshore & Offshore Leadership

Strategic Communications

Agile & SDLC Processes

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

API Platform Scrum Master & Agile Coach

Responsibilities:

Definition and implementation of operational strategy for API platform launch and integration.
API sprint and roadmap planning, agile ceremony and methods leadership, team training in Scrum, Kanban and XP practices.
Support of product owner in backlog management, release planning and reporting.
Training team and stakeholders in use of Jira and Confluence.
Work with CIO, PMOs, and IT leadership on enterprise agile process adoption.
Charted process evolution roadmap, maturity model and key performance indicators, impacting globally distributed business organizations within the financial services and global banking sectors.
Created and delivered training at team and executive levels.

Confidential, Bethesda, MD

API Team Agile Program Lead

Responsibilities:

Collaborate with multiple offshore and onshore service providers to execute demand management and work prioritization for 40+ personnel across five Agile development teams covering 20+ functional areas.
Partner with senior executive leadership on business planning communication and optimization.
Build and monitor SLAs against aggressive budget, timelines and cross-functional objectives.
Backlog and roadmap planning and prioritization, creation and management of agile/scrum training content, issue resolution, stakeholder engagement and enterprise SAFe coordination.
Serve as point of contact for onshore and offshore relationship management, including team building, stakeholder engagement and responsive service.

Senior Business Systems Analyst

Confidential

Responsibilities:

Partnered with Digital and IT teams to gather, analyze and translate systems requirements into actionable project plans.
Oversaw workflow planning to ensure technology and business strategy alignment.
Led business analysis efforts for multi-year, multi-million dollar projects supporting technology, operations and marketing.
Evangelized and steered major change focused on improving efficiency, communication and collaboration, including SAFe implementation.

Confidential

Senior Business Analyst

Responsibilities:

Lead analyst on Global Presence and Hotel Website product lines, requiring full oversight of project management lifecycle in line with all cost, time and quality requirements.
Led efficiency audits and assessed new technologies.
Built and developed relationships with key vendors.
Advised C-suite on technology strategy planning and execution.
Served in Product Owner, Scrum Master and QA roles.
Pioneered agile business analyst role; training BAs on how to make the transition from waterfall to agile.

Business Analyst

Confidential

Responsibilities:

Project manager for web enhancement efforts that generated a 6% increase in site conversion rates.
Built complex requirements matrices, process models, technical architecture diagrams, user flows and other artifacts to position Confidential for continuous success.
Trained, coached and mentored new business analysts.
Collaborated with Legal, Vendor Relations, and IT partners on negotiation of vendor agreements.