SUMMARY:

• Extraordinary levels of experience in delivering program leadership providing exposure and responsibilty for tactical and strategical systems and operational solution development and deployment. Project/Program lead management, scope definition, budget planning, research and analysis, business requirement identification, process design, configuration, risk mitigation, operational and business plan development, test execution, metric reporting, system migrations, implementation readiness, salary and staff administration.
• Define, analyze, and coordinate resolution for financial business solution development and delivery.
• Business requirement identification and functional design documentation; Provide process recommendations & scope definition; Test execution and use cases/scenarios; Perform gap/issue analysis and implementation readiness; Excellent facilitation skills with the ability to drive results through effective meeting collaboration with vendor and cross functional business partners.
• Strong leadership, effective time management, priority setting, critical thinker, problem solver, highly effective communication skills (written and verbal), and the ability to multi - task multiple projects.
• Experienced in ERP - Oracle EBS (R11 & R12 Finance/HR and Supply Chain Modules).
• Experienced in PMI and DMAIC Lean Six Sigma. Issue/Defect Management Tracking.
• Coordination, responsibility and management of system/operations infrastructure and integration of:
• Payables/Receivables Requisition & Purchasing Vendor Management Systems
• PeopleSoft & Oracle HR Hyperion & Oracle Business Intelligence Process and Infrastructure Optimization
• Inventory/Order Management General Ledger/Cash Management

TECHNICAL SKILLS:

Proficient in: MS Project, MS Office Suite, Visio, SQL, ETL, Access, Oracle EBS, Hyperion BI, PeopleSoft, SAP, Linux, Java, XML, HTML, JIRA, Taleo, DocuSign, SharePoint, DRAT, Remedy, Service Now, CRM (Salesforce), AP Voucher, EDI/WTX (Mercator), InputAccel (Captiva), GL, FileNet, BOL, AMX, MoneyNet, Vector Systems, Documentum, & Money Manager.

PROFESSIONAL BUSINESS EXPERIENCE:

Sr. Project Manager

Confidential, Seattle, WA

Responsibilities:

• Managed and guided optimization and regulatory projects for the Enterprise Risk Management and Compliance team, including SEC reporting disclosure, embargoed country sanctioned controls, and Compliance investigation and reporting process optimization from beginning to end.
• Proactively lead the delivery and execution of each project charter, scope, timeline development, change control, risk and issue identification, and mitigation planning for risk based approaches.
• Developed BRD’s, test plans, process flows, and communication/implementation plans for all stakeholders.
• Provided subject matter expertise and guidance to investigator operations, business analysts, solution engineers, and audit teams regarding compliance requirements.
• Led the Global Trade Enterprise projects for Oracle ERP, analytic applications (Data Warehouse BI and AWS) to deliver robust, technical and scalable engineering solutions for big data reporting. Provided weekly status reporting to VP leadership and senior level stakeholders.

Sr. Program Manager

Confidential, Renton, WA

Responsibilities:

• Developed project charters, captured requirements, identified solution options, managed project plans & timeline delivery.
• Developed project prioritization, created issue tracking/risk mitigation, delivered communication plans, documented process workflows, prepared meeting decks, delivered status reporting, facilitated project meetings across all regions, and managed/stored project artifacts.
• Spearheaded the Express Care Marketing Content Revision Project by phase, determining hardware infrastructure/software solutions and identified remote centralized storage and maintenance of content files.
• Designed and configured a custom post visit survey from scratch.
• Gathered requirements, extracted/scrubbed data, lead testing efforts, communicated patient response via dashboard method to senior leadership teams.

Program Manager

Confidential, Redmond, WA

Responsibilities:

• Developed project plans, managed roles and responsibilities/resources, performed risk mitigation plans, managed transaction processing systems, ERP applications, fulfillment and logistics processes, analytics, and delivered new feature implementation plans.
• Drove end-to-end project management tasks including project scope, schedule, budget (forecast to actuals), and quality/compliance of feature releases impacting downstream applications/teams across multiple geographies.
• Provided meeting facilitation and deck presentations for stakeholder management, operations, apps managers, engineers, and 3rd party vendors.

Sr. Project Manager

Confidential, Seattle, WA

Responsibilities:

• Captured and documented business requirements, functional design specs/data flows with technical review, performed set up and configuration tasks, test plan and test script development, interface testing and post implementation support for Oracle EBS R12 implementation of Purchasing & Payables modules, SLA, Vendor Maintenance, Payments, I-Expense, PeopleSoft HR, and Hyperion Financial Reporting for Confidential Canada.
• Lead the Taleo/Oracle/PeopleSoft HR Recruiting and Onboarding implementation for Confidential.
• Collected business process flows, captured business requirements, and delivered functional design documentation.
• Lead multiple work teams during design and testing project phases.
• Engineered customized design solutions for Oracle UI functionality.
• Created test data for upstream and downstream Interfaces from multiple sources.
• Designed Hyperion BI queries/joins for time track and performance management metrics.
• Performed US regression test execution in conjunction with Canada Org testing, and provided production support for post Go Live activities.

Oracle ERP Manager

Confidential, Bellevue, WA

Responsibilities:

• Lead the Oracle EBS R12 implementation for Payables, Cash Management, General Ledger, Oracle HR Modules for Confidential .
• Developed Business Requirements and prioritization design for quality release.
• Performed triage of all enhancement/defects and delivered milestone schedules and communication plans.
• Identified impacts and proposed risk mitigation solutions.
• Coordinated and managed end user UAT along with End to End testing efforts.
• Administered the JIRA ticketing platform, created process workflows, and end user training.
• Enhanced SDLC processes to reduce bugs to 1%.
• Developed all documentation for enhancement releases from Business Requirements to functional design specs to test case development and end user training. Managed the Oracle ERP Team (Functional Analysts, Developers, QA Engineers, DBA’s, and BI analytics team). Lead the ERP environment schedules, code releases, and clone refreshes across multiple environments.
• Provided weekly senior leadership status reports and IT headlines to the CIO. Recognized for the Confidential IT Excellence and Clearly Awesome Awards. Coordinated the IT Internship Program and mentored Big Data Business Intelligence college interns.

Sr. Project Manager

Confidential, Seattle, WA

Responsibilities:

• Lead the Oracle EBS technical upgrade and implementation from 11i to R 12.1.3 of Multi Orgs for Confidential Payables, Receivables, and financial reporting (Hyperion Essbase).
• Coordinated and managed full project life cycle from capturing pre-upgrade lessons learned to implementation readiness and delivery.
• Documented business process requirements and identified scope (Oracle standardization & customization retrofitting). Initiated and communicated project plan deliverables and milestones. Executed timeline management and performed meeting facilitation.
• Delivered project status progress, metric reporting, risks and gaps to senior leadership teams and executive management. Provided solution recommendations.
• Developed and managed Global Test Plan and executed multiple test cycles including boundary system interfaces and global End to End testing activities. Performed and monitored defect tracking for timely bug repair and retesting efforts. Worked directly with development team for code modification and Oracle patch installation readiness and delivery.
• Delivered global training, communication and UAT test execution activities in US, Asia, India and Europe. Provided post- launch support and remedy ticket resolution.

Finance Consultant/Project Manager

Confidential, Seattle, WA

Responsibilities:

• Managed the migration of multiple financial applications to a standard ERP Oracle platform.
• Led the Oracle EBS R11i project rollout for Payables, Receivables, General Ledger, Cash Management, and Hyperion financial reporting.
• Delivered recommended design solution for legal entities, chart of accounts, and intercompany settlement.
• Managed and modified project planning, timeline execution, scope and proposed budget.
• Directed cross functional teams and vendors in project deliverable execution and timeline delivery.
• Performed meeting facilitation and provided project metrics and stake holder status reporting during project lifecycle.

QA/Program Manager

Confidential, Seattle, WA

Responsibilities:

• Spearheaded the IT Business Process Outsourcing functions from the US to India for indexing image capture and movement of all Insurance financial documents (Invoices, claims, policies and annuities, and personal lines).
• Lead EDI testing and trained cross functional associates on Oracle EBS Invoice workbench, General Ledger module and Claims file manager module processing.
• Performed project planning, budget analysis, resource allocation, coding estimations, solution design recommendations, business planning (assessment of standard operating procedures and requirements), documented data flows, timeline execution and completion, quality assurance including test script development and test execution.