Project Manager Resume
5.00/5 (Submit Your Rating)
Colorado Springs, CO
PROFESSIONAL SUMMARY:
- Skilled Sales, Account Management, and Customer Relations professional leveraging 10+ years experience in implementations,, sales / account management, client management, vendor management, and customer service support.
- Maintain a vast wealth of knowledge in many areas, including strategic planning, policy development and management, sales, marketing.
- Manager and critical thinker who can learn quickly, develop expertise, and produce immediate contributions in systems, analysis, and business operations; prepared to apply solid background in operation management toward driving domestic business growth.
KEY SKILLS & AREAS OF EXPERIENCE:
RELATIONSHIP BUILDING: Consistently exceeding revenue goals by actively prospecting for new customers, with proven strong customer service and sales skills; extensive management and experience.
TECHNICAL: Windows, MS Office 2000 (Word, Excel, PowerPoint, and Outlook).
CAREER EXPERIENCE:
Confidential, Colorado Springs, CO
Project Manager
Responsibilities:
- Expertly negotiated $436K in residential home repairs between Confidential .
- Construction and Exteriors and several national insurance companies.
- Worked collaboratively with clients, distributors and crews to ensure quality and timely project completion.
- Increased company profitability by securing referrals and leads from past customers which decreased company expenses as lead purchases became less essential.
Confidential, San Diego, CA
Program Services Representative/Contractor Development Specialist
Responsibilities:
- Provide excellent customer service on every customer interaction (external & internal).
- Meet and exceed all independent and team goals for productivity and quality.
- Managed a portfolio of 48 minor contractors.
- Created a 317 percent growth in my portfolio in 3 months time.
Confidential, San Diego, CA
Sales Associate
Responsibilities:
- Met and exceeded district average in both sales and profit margin; achieved 126% to goal in accessories and high tag bases.
- Correctly fit customers to appropriate products while educating them on the features and benefits of the products.
- Handle payment transactions informing customers of exchange and return policies.
- Received 126 perfect scores reflected on our customer satisfaction survey.
Confidential, San Diego, CA
Personnel Specialist
Responsibilities:
- Plan, coordinate, synchronize, and execute the entire spectrum of logistics for the Commander; responsible for day - to-day administrative and personnel functions deployable command comprised of over 160 Sailors.
- Assist in acquisition transfer and separation of more than 12,000 Sailors.
- Ensure pivotal financial transactions and pay support for Sailors in excess of $150K.
- Single handedly took over reenlistments, extensions, separations, transfers, and receipts upon checking in and developed process improvements quickly.
- Effectively executed over 600 Administrative Separations maintaining a 99% accuracy rating.
Confidential, St. Cloud, MN
Field Estimator
Responsibilities:
- Expertly negotiated over $920K in residential home repairs between Confidential and several national insurance companies.
- Worked collaboratively with clients and colleagues to ensure quality project delivery.
- Served as a vital team member preparing and reviewing cost engineering and estimates for projects, ensuring they met time, budget, schedule, cost, and project performance objectives.
