IT Systems Analyst/ IT Project Manager Resume Seattle, WA - Hire IT People

SUMMARY:

A Project Manager that is accountable for shipping software and creating strong collaborative relationships across disciplines.
Collaborates and leads cross - functional and cross-departmental software projects from inception to deployment.
Uses strong communication skills to pursue improvements to the customer experience and software development process.
Is effective in managing risks and shipping software on time and in budget.
Implemented “Mobile first” strategy for web properties which increased page views by 15%.
Saved $750K in capital expenditure projects by stepping up during management transition to ensure critical projects were funded, scheduled, and completed.
Provide technical leadership to projects and create accessible websites that comply with the ADA act which has resulted in $212k in new government contracts.
5+ yrs. of program management experience.
4+ yrs. practicing scrum master, including facilitation of all scrum rituals.
10+ yrs. exp. in technology development for small to large organizations.
Experience with the Software development in SDLC (Waterfall), Scrum and Kanban development methodologies.
Managed remote staff and contractors for multiple projects.
Effective use of a range of communication tools such as social media, Office 365, IM, phone, email and basecamp.
Experience with Clarity, Vorex, Jira and Microsoft TF, ServiceNow, Google Analytics
3rd party vendor experience.

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, WA

IT Systems Analyst/ IT Project Manager

Responsibilities:

Analyze data and created requirement documentation for migrating legacy projects to the Confidential platform.
Converted business cases to requirements and user stories.
Project Manager/Product Owner for text messaging migration effort.
Communicated with and performed vendor analysis for build/buy decisions.
Redefined requirements and API usage for text messaging program to reduce duplicate error rate by 95% and reduced support requests by 57% saving the company $50K/year.

Senior Project Manager

Confidential

Responsibilities:

Defined projects, created budgets and set scope and vision.
Communicate product strategy with development teams.
Communicated program deliverables to stakeholders; including program plans, presentations, calendars, budgets, dependencies, risk analysis, and mitigation.
Coordination of stakeholder communication in multiple mediums.
Adept at influencing product owners and development teams in shipping a Minimum Viable Product.
Partnered with the development team to improve registration process making it more customer-centric which increased participant log-ins to websites by 7%.
Increased revenue by $1.1M by collaborating with client services team to create online medication ordering feature.
Performed risk analysis of at-risk project determined that project would not make the deadline, defined MVP strategy for staged delivery which satisfied customer requirements.

Project Manager and Scrum master

Confidential

Responsibilities:

Guide process development for delivering software to production.
Created project proposals, estimates, budgets for executive team approval.
Supervised Client Implementation scrum master. Perform acceptance testing on deliverables.
Adapted website properties to be mobile responsive increasing mobile usage by +10%.
Took leadership of "behind schedule" project and shipped it on time with all features requested by the customer.
Created and ran projects to convert web properties to be Americans with Disabilities Act (ADA) compliant which resulted in $215K in new client business.

Project Manager

Confidential

Responsibilities:

Worked with business stakeholders and development team to schedule Confidential .
Coached and trained product owners, team members in agile methodologies.
Reduced client implementation team development time by 33% through improved documentation and review process.

Associate Project Manager

Confidential

Responsibilities:

Worked with release management and client services to define release process on web enrollment platform.
Worked with developers and product team to create a new implementation specification.
Assisted senior PM in Project Management.
Moved development and product teams to Agile/SCRUM methodology reducing implementation time by 33%

Software Quality Assurance Lead

Confidential

Responsibilities:

Managed multiple test teams.
Communicated QA status to management.
Created, reviewed and implemented test plans. Set test strategy for teams.
Software Testing.
Formalized spec review process for government contracts reducing review time by 75%.

Project Manager/IT Manager

Confidential, Kirkland, WA

Responsibilities:

Managed land development projects.
Created and maintained IT network.
Created new data process and project handling process which reduce project costs by 44%