EXECUTIVE PROFILE:

Innovative leader with 14 years of professional experience with a concentration in being a scrum master by leading and motivating project teams with organization, visibility, and removal of road blocks by bridging the gap between technical and business teams while utilizing an Agile methodology. Experienced in SDLC, project planning, and team collaboration. My background in project management, quality assurance, and business analysis represents a strong combination of disciplines. Strong motivator with the drive and determination to consistently achieve success as a leader.

CORE COMPETENCIES INCLUDE:

Scrum Master

Collaboration

Project Management

Issue Resolution

Business Analysis

Problem Solving

Detail Oriented

Process Improvement

Customer Focused

Quality Control

Cross - Functional Planning

Score Cards

Offshore/Onshore Partner

Vendor Collaboration

Deadline Sensitive

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte NC

Scrum Master/Project Manager

Responsibilities:

• Lead multiple teams to ensure that release deliverables are submitted and that quality standards defined by the team are consistently met using an Agile methodology.
• Lead efforts involving project planning, scheduling, estimation, and facilitating Planning Day, daily Scrums, and Sprints. Work with stakeholders and product owners to define requirements for large scale projects across multiple agile teams.
• This requires me to have a strong business relationship so that I can make sure the solution meets the business goal while adhering to the scope and estimate as well as providing the required business value.
• Facilitate sprint pre-planning activities that include story grooming, leading the technical members through high-level designs and possible solutions to problems, facilitating communications with stakeholders, and story size estimations.
• Monitor and track roadmap and release milestones, and facilitates mitigation of issues and risks.
• Liaison between the technology team and business to prioritize the technical needs.
• Facilitate release and sprint planning processes, team standups, sizing/planning, retro meetings, production elevations and backlog grooming.
• Participate in 5-year roadmap planning, scheduling, and plan execution.
• Work with the Scrum Masters and management to create a portfolio of reports for providing visibility into the teams’ status, s, and watch items.
• Extensive use of Jira Software and VersionOne for agile planning and management, issue/bug tracking, and dashboard reporting.
• Coordinated and managed the implementation of over 500 insurance products created on the platform.
• Tracked release readiness (Go-No/Go requirements) for internal and external purposes.
• Tracked project/release milestones for multiple teams/multiple projects.

Senior Business IT Analyst

Confidential

Responsibilities:

• End to end analysis of multiple projects including creation of project BRDs, descriptions, user stories, project documentation, and assisting with requirements gathering.
• Demonstrated ability to document business process/rules in as simple and easy to understand format.
• Facilitate client projects through project management, requirements gathering, testing and implementation for major clients.
• Responsible for creating business requirements, test plans, and reports to accommodate internal initiatives and carrier d Confidential integration.
• Instrumental in working with external partners to understand, document, generate test cases, and regression test core capabilities.
• Maintain client portals, troubleshoot and resolve client issues, and support internal procedure upkeep.
• Supported 65 deployments annually for 10 teams; planned/managed releases.
• Managed code freeze, emergency break fix approvals by organizing development, QA, and business owners.
• Worked with management to prioritize business and development needs.

Confidential, Charlotte NC

Business Process Analyst/QA, Business Initiatives & Support

Responsibilities:

• Worked with multiple development teams on new initiatives for the Promontory Group to integrate and deliver new technology to ensure compliance with federal and state agencies, legal and regulatory requirements and investor/internal requirements.
• Quality Assurance analyst for the Promontory group utilizing HP Quality Center as a testing framework
• Build test scripts from business specific documentation regarding technology requirements and processes.
• Perform software quality assurance using QC11 on mission-critical projects.
• Execute testing on multiple platforms and third party supporting software in integral member of Quality Assurance.
• Create test plans and scripts based on functional specifications through HP’s Quality Center system and liaised with development teams and customer support to troubleshoot production issues.
• UAT and Regression testing DAISY and Passport experience
• LPS Desktop and Fidelity experience in Default workstations
• Reviews business requirements documentation, conducting impact analysis, evaluating automation changes, implementation of new technology and process improvements.

Confidential, Charlotte, NC

Cash Manager

Responsibilities:

• Responsible for consulting with clients, implementing and servicing complex treasury management services.
• Independently identifying and resolving client issues; utilizing experience/knowledge of bank transmissions and electronic payment channels to address complex technical issues for the client.
• Comprehensive Administration of loan matters including; ARM, Swap Schedule Administration, loan term, defeasance and lockout period analysis, verification reconciliation.
• Monitor of Cash Managed accounts (CMA) to ensure the sufficiency of funds to execute the “waterfall” multiple times a month.
• Maintain communication with the External Lockbox Banks to ensure that direction letters and wires are being received in a timely manner.
• Lead special projects as requested establishing timelines and tracking ongoing projects to meet established deadlines.