EXECUTIVE SUMMARY

• Business Process Improvement Analyst for Fortune 500.
• Senior Business Analyst for deliverables and process compliance.

STRENGTHS

• MBA, Technology Management, University of Phoenix, 2006, 95th Percentile GPA BA, University of California at Los Angeles UCLA .
• Project Management Professional PMP Project Management Institute PMI Certification 1861829.
• Industry experience in Energy Oil, Gas, Electric, Petroleum, Wholesale trading , Shipping, Banking, Government Contracting, and IT Consulting.

SKILLS

• Personable, team-oriented, with leadership skills. Proven strategic thinker excellent analytical, problem-solving, and decision-making skills excellent verbal, and written communication skills excellent presentation skills strong technical, management and leadership skills.
• Exceptional interpersonal skills with ability to gain the confidence and respect of senior executives. Proven ability to work with all levels of management, and the most senior of Subject Matter Experts. Proven ability to communicate with and work with staff at every level of the organization.
• Experience with Business Analysis, Lean Six Sigma, IV V, Project Management, Risk Management, and System Development Methodologies.
• Experience with Data Warehousing, Big Data, Data Mining, Data Modeling, and Data Migration/Scrubbing/Integrity.

KNOWLEDGE

• Experience leading strategic planning, business transformation, and business projects. Functional experience in IT, Finance, Accounting, Legal, Marketing, Sales, Procurement, Supply Audit
• CMMI, BPI, and ISO processes PMBOK methodologies, Earned Value Management EVM , Configuration Management CM , End-to-End Systems Development Lifecycle SDLC Management Agile, Cleanroom, Iterative, RAD, Rational Unified Process RUP , Spiral, Waterfall, XP, Scrum models , Activity-Based Costing ABC , Service Oriented Architecture SOA , Change Management, Quality Assurance/Quality Control QA/QC , State Department Project Management Framework, Business Process
• Improvement BPI , Critical Chain Project Management CCPM , TOGAF/UML, Total Cost of Ownership TCO , Strategic Planning Balanced Scorecard, Rolling Forecasting, Supply Chain Management, etc. , Decision Analysis and Resolution DAR , Quantitative Project Management QPM , Requirements Development RD , Risk Management RSKM , Information Technology Infrastructure Library ITIL /IT Service Management ITSM , Gantt charts, Critical Path Method CPM and PERT charts
• Government experience RFP, RFQ, IDIQ, CPFF, FFP, T M, Pricing, Cost Proposals, Working at Risk, CDRLs, SDRLs, FERC, CPIC, NERC, Sarbanes-Oxley, Clinger-Cohen/OMB, SOWs, SOPs, SLAs, CLINs, Sub-CLINs, Task Orders, Work Orders, Contract Mods, WBS', CFSRs, Section 508

EMPLOYMENT HISTORY

Confidential

Senior Business Analyst

• Researched examine, and compare data for management of multiple related projects directed toward strategic business and other contract and organizational objectives.
• Built credibility, established rapport, and maintained communication with stakeholders at multiple levels, including those external to the organization.
• Developed technical articles, a white paper, eLearning courseware, and presentations on Oracle, IBM InfoSphere/PureData/Rational/etc., Cisco, Sun, and Microsoft products.
• SDLC software development, design, and implementation to support operations.
• Maintained continuous alignment of program scope with strategic business objectives. Made business process improvement recommendations for more effective results and strategic intent.
• Coached, mentored and led personnel within a technical team environment.
• Performed EAI/ERP and Financial analyses for government agencies in EVM, OMB, statistical, metrics, measurements, ITSM, change management, compliance, courseware development, instruction, and professional documentation as well as requirements definition and development.

Confidential

Senior Analyst

• Working with Accenture's Earned Value Management Center of Excellence Alexandria, Virginia , served as Government EVM Support Contractor for managing cost/schedule realization meeting regularly to generate presentations, scrutinize EVM measurements, and Cost Account Manager CAM Report comments, and Deltek Cobra-generated reports driven by Microsoft Project EVM formulas as well as custom EVM tool calculations.
• Performed IV V of costs, presentations, and reports related to the system implementation, project management office PMO documentation, and performance reports.
• Led EVM Analysis of status of funds, contract performance accounts, for management of a multi-million dollar project to establish a technology infrastructure modernization Program.
• Developed custom EVM tools, for evaluating cost accounts, integrated master schedules, and funds data.
• Provided recommendations for project direction at the Task Order level, to ensure targeted objectives.
• Adhered to baselines and critical paths, to associate forecasts with actual versus planned CPI, SPI, TCPI, CV, SV, PV, AC, BCWP, BCWS , and EAC, and other EVM measurements.

Confidential

Consultant Project Manager,

• Established project for achieving regulatory compliance for a Government Website ADA Section 508, WCAG, Section 555, Section 504, etc. based on HTML and SQL Server database.
• Developed work packages, schedule, financial/technical/managerial Project documentation for a team of 2-7 direct and indirect matrix FTEs and Partial FTEs.

Confidential

Consultant,

• Led efforts to document policies and best practices in SOPs Standard Operating Procedures .
• Utilized Remedy ITSM and SQL Server databases, for implementing and tracking change requests
• Generated reports and presentations met with stakeholders and leaders to define implementations.
• Supported change management enterprise architecture development with a team of approximately twenty 20 to develop, document, and define Change Management processes

Confidential

PMO Information Management Specialist/Project Manager

• Consultant services in IT, Business Transformation, and Management Consulting, for the Federal Bureau of Investigation FBI .
• Requirements definition and development condensing 20,000 requirements into a list of 3,000 requirements using constraints, qualifiers, and categories. Led enterprise architecture development with a team of six 6 , developed a project for the redesign and update of a transactional processing system including, but not limited to, UML/TOGAF/Kaizen/Lean Six Sigma/Scrum/IV V, combining disparate data into a new data warehousing model, performing business process re-engineering, business process improvement, and business transformation.
• Worked on Data Warehousing and Integrated Transactional Processing Systems project. The responsibilities involved Project Management, Business Analysis, Mentoring, Data Analysis, Systems Architecture, Data Integration, and Data Modeling.
• Worked with Enterprise Architects to design enterprise system application integration EAI and enterprise resource planning ERP interoperability providing solutions to complex user, executive, and operations requirements.
• Software: Oracle 10g, 9i, OBIEE, COGNOS, Oracle Reports, Oracle Discoverer, PL/SQL, SQL, Unix, Windows XP, Oracle 9i Application Server, PVCS, as well as PegaRules and BizTalk evaluations and recommendations.
• Managed complex software development, architecture, and integration e-commerce projects in a fast paced, constantly changing Agile environment.
• Hosted and led meetings, ensuring deliverables were met. Prepared all necessary project documents including, but not limited to the project charter, project management plan, and scope management plan.
• Aligned IT solutions with business objectives, to facilitate business transformation for improving interoperability among systems and the organization's business units.

Confidential

Business Manager

• Led financial and contractual business aspects of a portfolio project management for five 5 project managers.
• Project Earned Value Management EVM , Schedule focus to management, contract reporting, Integrated Master Scheduling IMS , tracking plans, statuses and monthly updates, payroll/personnel processing, contract administration, measuring performance, and service administration. Maintained contract budgets, prepared contract-billing, estimates materials, equipment, production costs and delivery schedules.
• Data mining using Business Intelligence BI , Cognos, Deltek, Cobra, GCS Premier, SQL Server databases, SharePoint and reporting.
• Oversaw the day-to-day progress of project s and release initiatives with regard to time, budget, scope and quality.
• Performed agile project management activities including planning, scheduling, budgeting, execution, tracking, statistical data, and reporting, including the management of all outsourced work, consultants, vendors and relationships.
• Risk model development for project analysis, mitigation, aversion, and avoidance.
• Led meetings to facilitate, define and develop business requirements, as well as the participation in requirements reviews, design reviews and change control activities.
• Provided leadership, direction and integrate activities with other IT departments to ensure successful implementation and support.
• Performed PMO overall planning, budgeting, resource allocation, design, development, project management for client engagement and phases.
• Utilized Scrum to conduct and effectively participate in sprint planning, task estimating and sequencing, spring reviews and retrospectives.
• Oversaw the quality control/quality assurance QA/QC , Configuration Management CM and SDLC Scrum, Agile, Waterfall, etc. processes to comply with audits of IT systems, networks, and infrastructures in a dynamic environment.
• Aligned IT solutions with business objectives, to facilitate business transformation and Vision 2020 objectives of improving interoperability among systems.
• Coordinated incident management ensuring issues were identified, tracked, reported on and resolved in a timely manner.

Confidential

• Led internal teams in sub-projects, development, and support. Managed twenty-one 21 outside consulting firms to standardize on incoming work.
• Generated extensive data analysis, reporting and documentation.
• Worked with client personnel to identify required changes. Communicated needed changes to development team. Assisted in enforcement of project deadlines and schedules.
• Consistently delivered high-quality services to our clients.
• Processed input from stakeholders and appropriately and accurately applied comments/feedback. Communicated and applied project standards.
• Documentum rollout for integrated platform hosting a 1 million document migration.
• Defined SOPs, SLAs, and KPIs and provided ongoing maintenance and support.
• Assisted in the creation of test plans, requirements, scenarios, and data to be used for Agile functional and systems testing of the new and existing software systems developed and maintained by the team, performing these tests, and ensuring that test plans and scenarios fully exercise every aspect of the product.
• Assisted in the facilitation of team and client meetings, for positive and effective team interaction.
• Enforced Business Process Improvement BPI in compliance and performance.
• Utilized in-depth understanding in the technologies, systems, and architectures. Developed requirements and solutions. Identified critical issues with ease and solved business problems.
• Adapted to new disciplines, to maintain operational excellence and recommend improvements. Resolved problems related to business processes and orchestrations.
• Proactively sought opportunities to serve in leadership roles. Managed the process of innovative change.
• Delivered small, medium, and large projects using formal SDLC, PMBOK, CMMI, SIRIUS, ITIL, ITSM, and related methodological frameworks.
• Developed relationships with client personnel that foster client ties. Communicated effectively with clients to identify needs and evaluate alternative business solutions with project management. Continually sought out opportunities to increase customer satisfaction and deepen client relationships.
• Managed client expectations effectively. Utilized an HRA human resource allocation table, to effectively manage matrix staff assignments among projects.
• Mentored those with less experience through informal channels. Sought and participated in development opportunities above and beyond required, internal training.
• Trained others through both formal and informal training programs.

Confidential

• Led internal and external teams of from 2 to 20 professionals, in the strategic planning and implementation of infrastructure projects.
• Enterprise system hardware and software planning, documenting, defining requirements for installations and upgrades.
• Concurrently managed multiple small project teams of direct contributors with budgets up to 25 million.
• Provided overall guidance in the areas of: improving IT and business alignment implementing application portfolio management processes defining the IT strategy creating information and business process models.
• Reviewed and edited requirements, specifications, business processes and recommendations related to proposed solution. Developed functional specifications and system design specifications for client engagements.
• Coordinated, planned, and implemented policies to ensure efficiency, productivity profitability.
• Performed analysis and solution definition to quickly understand client business issues and data challenges, and identify strengths and weaknesses to suggest areas of improvement.
• Delivered informative, well-organized presentations.
• Coordinated Project activities with activities of the PMO, government regulatory or other governmental agencies e.g., Contracts office, Law Department, Corporate Security, and the CIO Task Force .
• Utilized COTS/GOTS/MOTS/FOSS solutions in combination with custom programming, for tailored solutions.
• Suggested areas for improvement in internal processes along with possible solutions.

OTHER

• Operating System : Windows 2xxx/XP/Vista, Unix, HP-UX, Novell, Linux
• Modeling Language : Unified Modeling Language Use Case diagrams, Activity diagrams, OO/D,
• Sequence diagrams etc.
• Language : Asp, .Net, Java, XML, C , Php
• Client Scripting : DHTML, HTML, ActiveX, C , VB.Net, ASP.Net, Classic Active Server Pages
• ASP , C /VB , SSI, CSS, IIS, ColdFusion, JavaScript, VBScript, Php
• Technologies : J2EE, .Net, EJB, JSP, Applets, JDBC, Servlets
• Hardware : HP, Dell, Sun, servers, workstations, IBM, desktop PCs, hubs, monitors, wireless and wired video/network cards
• Application/Web Server : Microsoft Internet Information Server, Oracle Web Server
• Domain : Corporate, Virtual
• Databases/Processing/ : Oracle, SAP ABAP/3, Mercury ITG, Tibco, HRM Direct ATS, Documentum MQ
• Management Series, SmallWorld, Maximo 6, SQL Server 2000, MySQL, MS-Access
• Telecom/Networking : Fiber Optics, RAS, DWDM, Cisco, T1, E1, OC3, Copper CAT 5 cabling, FDDI, SDH Attenuators, xDSL, ISDN, CSU/DSU modems,
• PRI/BRI, SANs/NAS', network appliances, AT T Voice/Telephone System 75 G1
• Security : Checkpoint Firewall-1/VPN-1, IIS, Authentication
• Development/ : Visual Studio, SAP R3, ABAP/3, Tibco, Rational Rose, SharePoint
• Integration Designer, Microsoft Visio, Microsoft InterDev, FrontPage, Macromedia
• Dreamweaver