SUMMARY

• Continued successes in a team oriented environment utilizing my solid technical, management, and communication skills.
• 9 years as a SAN/Storage System administrator, working wif Brocade and Cisco Directors and switches and Confidential, Confidential, Confidential and IBM storage arrays and products
• 4 years providing technical support for Confidential StorageWorks Enterprise SAN and NAS Storage Products and solutions
• 5 years Selling, Designing and Implementing Compaq Enterprise SAN and NAS solutions in heterogeneous and homogeneous environments.
• 5+ years of technical sales and support experience for leading developers and manufacturers of high performance SCSI and ATAPI tape storage solutions.
• Strong noledge of UNIX, LINUX, and Microsoft Windows operating systems wif ability to set up and configure applications, including development and implementation of automated test scripts.
• Excellent project management and prioritization in demanding, deadline - oriented environments, under minimal supervision, achieving productivity and results that consistently exceed expectations.
• An independent and enthusiastic professional who takes pride in quality work in a team environment, coordinating efforts wif individuals at all levels of the organization.

PROFESSIONAL EXPERIENCE

SAN Storage Administrator

Confidential, Longmont, CO

Responsibilities:

• Storage System administration contracted to DXC, supporting Boeing's Global Enterprise SAN infrastructure. Plan, Provision, performance analysis and troubleshoot Confidential CX/DMX/VMAX/VMAX3 storage arrays in multiple datacenters across the country. Remote managed Confidential Storage arrays, SRDF and Replication Manager, and Cisco director switches, as well as some Brocade switches.
• Achieving multiple vendor choice awards

SAN Storage Consultant

Confidential, CO

Responsibilities:

• Storage System administration supporting Honeywell’s Global Enterprise SAN infrastructure. Plan, Provision, performance analysis and troubleshoot Confidential USPV/VSP/HUS150 arrays and command suite, Confidential Storage arrays, Recover Point, SRDF and Replication Manager, and Cisco director switches, as well as some Brocade and McData SAN switches.
• Storage System administration supporting Honeywell’s Enterprise SAN infrastructure. Including Confidential USPV/VSP arrays and command suite, Confidential Storage arrays, Recover Point, SRDF and Replication Manager, and Cisco director switches, as well as some Brocade and McData SAN switches.
• Received recognition for several projects being completed ahead of schedule and wifout issues
• System administration of a small “green” datacenter that specialized in managed server and collocation projects utilizing the latest VMware4 and cloud computing technology and Confidential Clarion storage arrays

SSA/Storage Consultant

Confidential, Colorado Springs, CO

Responsibilities:

• Designed, Implemented and Maintained Enterprise SAN, NAS, and Virtualized Storage solutions wif Microsoft and UNIX/Linux operating system environments. Including installation of Hardware, Operating systems, configured Networks and drivers and supporting software
• Storage Technical Support Specialist responsible for applying expert analysis to problems and providing support for storage systems. Established and maintained a professional working relationship at multiple levels wif the clients in both a pre-sales and service delivery roles.
• Tailored strategy and architected solutions to meet the needs of the client, by developing a core understanding of the unique business needs and competitive challenges of the client wifin their industry.
• Strong working noledge of the Management of Data Storage and related devices wifin a SAN. Strong working noledge of SAN fundamentals, SAN Fiber Switches, and SAN Storage Devices.
• OEM, and Fortune 1000 customers
• Provide Sales support for OnStream Advanced Digital Recording (ADR) tape products

Sales Support Engineer

Confidential, Longmont, CO

Responsibilities:

• OEM Field Applications Engineer, responsible for the Pacific Rim region
• Provide World Class support for 4mm, QIC, TRAVAN NS8 and TRAVAN NS20 tape products and auto-loaders
• Liaison between field application engineers and engineering, communicating key customer issues and coordinating efforts to resolve them.
• Assist in product development by attending product development meetings, communicating needs of the UNIX market, test products on various UNIX systems and provide the necessary data for engineering to resolve critical issues
• Responsible for the set-up and installation of all UNIX systems used in product compatibility test as well as the UNIX compatibility test process.
• Developed and implemented scripts to automate UNIX compatibility test process
• Authored the UNIX Configuration Guide provided in box wif all TECMAR tape products, in addition provided several other technical documents used in the support of TECMAR tape products.
• Develop and maintain relationships wif key ISV’s and OSV’s and coordinate product certification efforts, results are compiled and provided in a compatibility matrix used by Sales and Marketing
• Provide UNIX and SCSI interface training
• Provide technical training to key distributors

Technical Support Engineer

Confidential, Boulder, CO

Responsibilities:

• Telephone support representative providing technical support to OEM’s, distributors, VAR’s, field sales staff and end-users, focusing on storage management/disaster recovery issues in DOS, Windows, Windows95, NT, Netware and UNIX workstation/server networking environments
• Provide UNIX training to other members of support staff
• Managed and coordinated service repair line employees (10-15)
• Administered training on all service line processes
• Responsible for the test, debug, and repair of 8mm and 4mm SCSI tape drives