Digital Strategy Scrum Master/Agile Project Manager Resume San Francisco - Hire IT People

SUMMARY

Dynamic, forward - thinking and results-driven project management professional (PMP) with 20 years of documented success in delivering complex, strategic, enterprise-wide IT and Business solutions to Fortune 500 companies on time and within budget.
Decisive leadership, strong people management, exceptional interpersonal and communication skills dat inspire confidence, while forming collaborative synergies with team members and stakeholders among cross-functional teams.
Proactively managing risk by mapping out high-level roadmaps and identifying risk triggers and potential blockers to overcome risks and issues effectively.
Highly-organized with multitasking and prioritization skills dat maximize resources to deliver overachieving results.

TECHNICAL SKILLS

Project management methodology
Budget management
Web applications software development lifecycle
Vendor and stakeholder management
Risk Management, Resource Planning
Business Process Management
JIRA, KANBAN, SCRUM, TDD and Agile Methodologies
SDLC, MS Project, SharePoint Project Server, Clarity, Daptiv
Lean Six Sigma
Web Technologies, Salesforce CRM
Service Now, ITAAS, AWS, SAAS, Cloud Computing
Data Analytics, SQL, Oracle

PROFESSIONAL EXPERIENCE

Confidential, San Francisco

Digital Strategy Scrum Master/Agile Project Manager

Responsibilities:

Directing Digital Strategy Marketing Program, which provides members with a new portal to transact, self-service and engage with teh Bank, while reducing paperwork, eliminating mailing and faxing and streamlining operational processes, resulting in cost savings and increased member satisfaction.
Leading cross-functional project team, gathering requirements and user stories from business partners, operations, marketing, relationship managers, IT, legal and support teams. Conducting analysis to determine user acceptance requirements, training, and communications needs for teh new portal.
Utilizing Agile SCRUM methodologies to consistently deliver business value, while effectively mitigating program risks, increasing velocity, clearing out blockers and ensuring dat set strategic objectives for teh Bank are carried out by measuring program bene ts.
Led Strategic Infrastructure Portfolio initiatives to develop scalable infrastructure to support fluctuating hardware and software demand by implementing infrastructure as a service (ITAAS). Implemented ITSM SAAS solution with Service Now and migrated all technology staff to teh new platform. Developed rollout strategy and trained all IT staff.
Streamlined back office and financial business processes to deliver significant improvements in accounting operations by mapping out opportunities to automate monthly GL reconciliation processes, expense reporting and check printing.

PROJECT MANAGER

Confidential

Responsibilities:

Spearheaded Visa’s 3.5M strategic investment to enhance existing commercial payment and card management platforms, which enabled commercial clients to safely and securely transact using Visa’s network world-wide and administer large volumes of cards in a single platform.
Executed three concurrent releases, which enabled latest innovations in payables for Visa’s commercial clients.
Orchestrated ISG’s strategic objective to migrate and consolidate digital media agencies across multiple lines of business, which resulted in significant marketing budget savings and economies of scale.
Delivered comprehensive business intelligence and data storage solutions to marketing partners and product managers, providing them with competitive decision-making tools to measure campaign performance and media effectiveness.
Executed Fireman’s Fund strategic vision to expand its services geographically by integrating with several comparative rating systems. Utilized Agile methodology to deliver XML-based integration between core
Chaired strategic program to digitize Bank’s interactions with customers and reduce paper by leveraging existing channels (stores, contact centers, ATM, online) and developed business cases, presented ROI, secured funding and executed digital projects from inception to implementation. Partnered with cross-functional, cross-channel business teams to deliver digital solutions, which reduced costs and provided operational efficiencies to all business channels.
Established e-business project portfolio to modernize and streamline end to end participant and provider web channel experience by organizing user groups, gathering requirements, writing user stories and managing execution for teh portal.
Spearheaded Healthcare Benefits Services portfolio of 50 projects delivering operational efficiency of paper claim processes, enabling teh Bank to extend its services to wholesale customers providing economies of scale and operational savings.

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Digital Strategy Scrum Master/agile Project Manager Resume

San, FranciscO

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