Project Manager Resume

SUMMARY

Skills Writing, editing, project management, content management, RFPs and proposals, business development, client relationship management, marketing, sales, budgeting & planning. Translate complex information to plain English and edit content from multiple sources to write in a consistent “voice.”
Spruce TechnologyTechnical Writer (Consultant assigned to NYC Dept. of Buildings) 9/17 - present
Write manuals detailing how to navigate tiers of online dashboards for DOB NOW project.
Design content to illustrate complex processes and edit training materials for launch.
Pro bono Editorial and volunteer work for several non-profit organizations 2009 - 2017
Edited books and brochures for International Council for Caring Communities international-iccc.org

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

Developed marketing sales materials to target Wealth Mgmt. clients and to launch mutual funds.
Conducted research, wrote copy, and presented proposals to cross-sell retirement products and mutual funds.
Partnered with vendors to create marketing brochures and enrollment kits to sell 401(k)s, IRAs, and annuities.
Ensured accuracy of content and consistency of design for series of publications with concurrent delivery dates.
Copyedited and managed production of marketing sales materials for financial education seminars.
Designed website for Enrollment Communications and updated intranet and internet content with web team.
Wrote Field Communication blurbs for weekly email to all staff, itemizing Marketing news and events.
Supervised freelance staff, mentored administrative staff, and wrote procedures. Copyedited and managed production of annual reports, prospectuses, investment profiles, and fact sheets.
Rewrote complex financial and regulatory content in a reader-friendly style.
Wrote reader-friendly letters for Investor Relations. Copy served as templates for automated mailings.
Copyedited and redesigned hundreds of customized editions of enrollment forms for 401(k)s, IRAs, and annuities.
Teamed with Actuarial to ensure compliance of sales materials with FINRA and state reviewers.
Provided directives to Fulfillment and Web team to ensure compliance, and coordinated mass mailings.
Achieved measurable improvements in customer service and contributed to business development goals. Worked collaboratively with all levels of management to coordinate communications, ensure a consistent voice and brand image, and increase sales of all product lines: retirement annuities, IRAs, and life insurance.
Wrote detailed minutes as recording secretary and managed projects for six committees: Communications Review, Publications, Design, Advertising, Privacy Policy, and Graphic Standards.
Prepared draft speeches for CEO as research assistant to speechwriter.
Wrote project reports, quarterly departmental reports, correspondence for senior management.
Developed inter-divisional reports to track marketing mailings and media campaign planning.Prepared annual $15 million division budget; projected itemized expenses to deliver more than 80 projects.
Wrote detailed RFPs and evaluated vendor bids to award print production contracts.
Proposed initiatives and managed details to achieve considerable cost savings on many projects.
Served on compliance team; reviewed financials to verify for endorsement by senior management.

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