PROJECT MANAGER Resume

SUMMARY

Self motivated, highly competitive, highly organized wif 10+ years of comprehensive experience in profitable direction assisting senior management achieving all goals and objectives.
I have exceptional ability to work under high pressure, demonstrating.

HIGHLIGHTS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

PROJECT MANAGER

Responsibilities:

Leading and managing team activities related to debit card acquisitions/mergers.
Responsible for coordinating and collaborating wif various CORE teams for all work streams and deliverables.
Responsible for project timeline (milestones and deliverables), communication, execution and implementation plans based on business partner needs.
Create and deliver presentations to Senior Level Management on project goals and plans, including progress reports.
Identify and negotiate resolution of issues, escalating as necessary and ensure project tasks are completed according to established timelines.

Confidential, St. Petersburg Florida

ELECTRONIC FUNDS TRANSFER ANALYST

Responsibilities:

Manage/process and organize 75 - 100 open projects on an ongoing basis.
Trained on all Fidelity EFT platforms which consist of Pass-Through, BIN/KEY Management, ACI Debit and Intercept from both an Issuer and Acquirer perspective.
Responsible for master file generation of Client’s data.
Complete understanding of Metavante EFT products from a user perspective.
Responsible for filing of complete BIN licensing paperwork wif VISA, MasterCard, Metavante, Star, Pulse, and Plus.
Provide outstanding customer service dat has produced numerous letters from clients commending my efforts and stating if they received my level of customer service previously they would not be moving their business.
Recognized by peers, management, and clients for always going above and beyond to provide outstanding service and dedication.
Designed, produce, and maintain an open project report dat is used by all levels of management including the Division President.
Established a billing process to collect over 1.7 million dollars in de-conversion fees for 2006 dat had gone uncollected prior to my joining Fidelity. Billed $1,000,000.00 to date for 2007.