Program Manager Resume
SUMMARY:
- 20+ year Technology CONSULTANT, 15+ years focusing on PROJECT/PROGRAM MANAGEMENT. 5+ years in Design, Architecture and Sales.
- Skilled at developing, managing, and supporting multi - platform Enterprises. Expert in IT Transition/Transformation projects, Data Center Migrations and Infrastructure implementations.
- Successful DIRECTOR in managing portfolios, project managers, project teams and driving business innovation.
- Exceptional at establishing and cultivating relationships, coordinating, negotiating and motivating vendors, teams and on/off-shore resources.
- ANALYST with keen ability to understand what is said, elicit what is assumed, interpret customer business needs and translate them into requirements, SOWs, objectives and/or projects.
- Proven Technical and Management Expertise in Career spanning over 25 years.
- Program/Project Manager with over 15 years of experience managing global teams, delivering diverse and complex business requirements and technical solutions.
- Efficient and effective in customer facing roles.
- End to End Service Delivery.
- Highly experienced in providing Project Management expertise for Data Center Projects to include Consolidation, Virtualization and infrastructure design, network management, procurement, real estate, operational readiness, operations and implementations.
- Ability to strive in a demanding fast paced environment. Success at achieving aggressive goals and managing difficult teams.
- Consistent with delivering value, increasing bottom line and enhancing the efficiency of people, processes and infrastructure to take the Company to the next level of growth.
- Demonstrated success translating objectives into project plans using MS Project and Visio. Creates Work Breakdown Structures with the teams, works out all details and creates the Project Plans. Applies established project standards and, follows Change Control process.
- Has a strong IT background and is experienced in all aspects of the SDLC; requirements gathering, managing scope, planning /scheduling/ budgeting, risk management, cost scheduling, quality management/control, procurement, communication, change management, and closeout. Successful manages client interactions.
- Negotiates contracts and coordinates projects for global teams (on and offshore), including setting up the work plans, work schedules and budget. Experienced planning and directing team work efforts, and motivating team mates
EXPERTISE AREA:
- Program/Project Management
- Vendor Relations and Liaison
- As-Is/To-Be and Gap/Analysis
- Business Process Analysis
- IT Technology Consulting
- Transition Management
- On/Offshore Staff Management
- Requirements Gathering
- Proprietary Methodologies
- PMI, CMMI, PRINCE2, IIBA
- Use/Test Case Development
- Contract Administration
- Logistics Management
- Dashboarding/Scorecarding
- RFP/SOW Development
- SDLC: Waterfall, Spiral, Agile
- Strategic Sourcing/Planning
- Presentation and Facilitation
CONSULTING EXPERIENCE;
Confidential
Program Manager
Environment: AWS, Azure, CenturyLink, L3, R7, Cisco, HP, Confidential, SonicWALL, Aruba, DR, 3PAR
Responsibilities:
- Managed teams to complete the integration of the Vantage Infrastructure into the Confidential Specialty Health Infrastructure.
- Integration included applications (app to cloud or on premise migrations), security remediation, workstation upgrades, data center build/migration, DR, COLO, network integration/cutover (circuits/hardware), software licensing, telecom, decommission/site shutdown and ITIL.
- Worked extensively with vendors and regional teams to ensure seamless integration and minimal downtime.
Confidential
Program Manager
Environment: SaaS, AWS, Private/Public cloud, Microsoft.
Responsibilities:
- Managed teams to complete 1500+ app migrations to cloud, public/private, on-prem and COLO DR environments.
- Applications from Java to .Net, Oracle to SQL or MySQL. SAP to VirtualStream
- Organized and managed global teams from BUs to SMEs to deliver end to end initiatives from discovery though realization.
Confidential
Program Manager
Environment: PaaS, IaaS, VMWare, Networking, Cabling
Responsibilities:
- Managed implementation of supporting virtual infrastructure (physical and logical).
- Collected artifacts, authored documentation and presented to executives for all lifecycles of the project.
- Assembled global project teams to include external vendors, messaging, storage, networking, and infrastructure SMEs to develop project budget, scope, resource requirements, architecture and migration strategy.
- Server Build Lifecycle, to include New Builds, Virtualizations, Fork-lifts Prepared and Managed Go-Live activities for the GUI Migration Program.
- Assisted business units with preparation of comprehensive migration plans.
- Assisted factory with asset management and build lifecycle management.
- Extensive compliance, vulnerability, remediation and infrastructure transition management.
- Liaison between teams and delivered results in fast paced, high impact environment.
- Established relationships, implemented communication plans, contributed to new processes as well as training of resources on process, procedures, tools and best practices.
- Managed resources through business-critical outages, root cause analysis through resolution.
- Project Management, Status Reporting
- Training and Management of teams
- IT Service, Asset and Change Management
- Audit and compliance management
- Decommission strategy development
- Process Management and Improvement
Technologies: SDLC, AirWatch, iPhone, JAVA, SharePoint, ServiceNow, SharePoint, MS Project, MS Office, Visio, HP PPM, AIX, RHEL, Windows 2k3-2k10, E2k3-2k8, Linux, Solaris, AIX, Virtualization, BCP/DR, AS/400, NAS/SAN, Asset Management, VMWare, EMC, BMC, NetApp, Oracle, SQL, Sun, HP, Confidential, Cisco, IBM
Confidential
IT Program Manager
Responsibilities:
- Managed teams and delivered objectives in fast paced, high impact environment.
- Established relationships between teams and instituted communication plan as a standard process.
- Brought new ideas for SLA process and end of life policies.
- Management of budget ($2M+), resources, vendors, hardware, software and cap/ex.
- Directed middleware team through requirements process for POC project for middleware apps.
- Managed resources through Sev1 business critical outages to root cause analysis and resolution.
- Engaged stakeholders up to C level management.
- Directed teams through application discovery.
- Application Re-Writes from classic ASP to .NET
- Test Cases (development and testing).
- IT Service, Change and Release Management
- Performance forecasting and validation
- ITIL, SDLC, Agile, SOA
- Harvest, Configuration Management
Technologies: VMSphere. VCenter, SQL, IIS 6-7.5, Oracle, Windows 2k3-2k8, MS Project, CA Workbench, SharePoint, MS Office, Visio, Clarity, CICS, WebSphere Fabric, MQ, Message Broker, Remedy, BMC Phurnace, IBM RAF.
Confidential
Infrastructure Program Manager
Responsibilities:
- The program consisted of DCM Virtualization Project, Server Refresh Project and SQL Farm Migration Project.
- Combined scope included 3K+ nodes annually.
- Lead Large integration efforts. Working knowledge of Networking, VMware, Citrix, UNIX, Enterprise Storage, OpenStack, Hadoop, Data center power, cooling, Data Center concepts and other technologies
- SQL Farm Migration, 250+ Database migration across multiple business units
- Service Level Agreement (SLA) Implementation, Management and Maintenance
Technologies: VMSphere 5.0, VM Center, OpNet, Oracle, SQL 2k-2k8, Windows 2k0-2k8, F5 BigIP load balancers, UNIX, Solaris, AIX, Red Hat Linux, MS Project/Server/, SharePoint, MS Office, Visio, Clarity.
Confidential
Sr. PMO/Program Manager
Responsibilities:
- Managed Sales support services and products in the Confidential portfolio.
- Directed business development efforts including estimating, timescales and resource requirements.
- Aligned creative strategy and business needs with technical solutions.
- Managed global teams.
Project Manager
Confidential
Responsibilities:
- Directed and Monitored activities related to virtualization and refresh of data center consolidation efforts.
- Consolidation of 46+ data centers into regional data centers across the US and UK.
- Projects included asset discovery, move packet creation, performance forecasting and validation, project initiation workshops, project planning workshops, coordination and management of SMEs.
- Working knowledge of Networking, VMware, Citrix, UNIX, Enterprise Storage, OpenStack, Hadoop, Data center power, cooling, Data Center/DR and HA concepts and other technologies
- Management of Teams (QA, BSA, SME, DBA, OSE, SDT. And additional technical resources).
- Lead projects across platforms, applications and/or business lines.
- Participated in planning and directing program schedules and budgets, monitoring project status
- Test Cases (development and testing).
- Requirements gathering sessions/documentation.
- IT Service and Release Management
- Extensive systems analysis. Status Reporting.
- Performance forecasting and validation
Technologies: VMSphere 5.0, VM Center, SQL, OpNet, Oracle, Windows 2k0-2k8, F5 BigIP load balancers, Firewall, UNIX, Solaris, AIX, HP-UX, Linux, MS Project/Server/Web Access(EPMS), SharePoint(MOSS), MS Office, Visio, Clarity, SAP, IONIX, Oracle, Citrix, STARS, SkipJack,.
Confidential
Technical Project/Program Manager
Responsibilities:
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- Collaborated with engineers to configure firewall rules, implement F5 BigIP load balancers.
- Management of Teams (QA, BSA, SME, DBA, OSE, SDT. And additional technical resources).
- Lead projects across platforms, applications and/or business lines.
- Participated in planning and directing program schedules and budgets, monitoring project status
- Test Cases (development and testing).
- Requirements gathering sessions/documentation.
- IT Service and Release Management
- Extensive systems analysis. Status Reporting.
- Worked with business partners to develop technology concepts, requirements, design alternatives, project schedules and cost for new system initiatives.
Technologies: Weblogic, Websphere, SQL, Oracle, Sybase, Windows 2k0-2k8, F5 BigIP load balancers, UNIX, Solaris, AIX, HP-UX, Linux, MS Project/Server/Web Access(EPMS), SharePoint(MOSS), MS Office, Visio, Business Objects Reporting, SAS, OLAP, DCM/DR, analytics, data mining, business performance management, business process re-engineering, benchmarks, text mining, and predictive analytics, Borland Caliber/StarTeam, Documentum, Hogan, RMS, KO.
