PROFILE:

A Result-oriented, proactive and technically skilled telecommunications project manager, with over 14 years experience in the Telecommunications industry. Experience includes Agile and waterfall methodologies in delivering full life cycle Telecom projects in Core, Charging system, Access and Radio nodes. Telecoms Software and hardware network upgrades and new network implementation projects. I am an excellent cross-functional team leader with many years of experience in Ericsson products.

ACHIEVEMENTS:

Confidential

A member of the project management team in AT T tasked with the daily project management delivery of software codes for the integration of telematics, Wi-Fi, FOTA, BYOD, and voice enabled features like voice command, embedded voice, HD/LTE voice and many others into the car. The daily SCRUM of SCRUM meeting are used to manage USE CASES to determine how user stories are broken into EPICS and child stories.

Confidential

A key member of the project team that rebuilt the network of a leading telecommunications operator in record time after the earthquake devastations in Haiti. This involved working under very difficult conditions during very long hours for several weeks to restore both local and international services.

Confidential

I upgraded over a 100 RNCs adding one ET-MFX12 board per sub-rack in the Ericsson RNC3810 in over 100 RNCs in the south east region. This project also included replacing the ET-MFG card with the ET-IPG card in the Ericsson RNC3810. These were achieved between September and November, 2012.

Confidential

I have successfully implemented over 20 RNCs for the AT T account in the SE region these roll outs included CIQ, IOT, CIFR, TND, EDP,RND management within Ericsson internal organization and scheduling resources for other/ material mgt. site installations, AGPS and eventual integrations to existing MSCs and MGWs. Alarm clearing in RBS and RNC networks.

Confidential

Successfully managed a team of over 25 persons, to carry out a 20million USD Release 11 to Release 13 Software and Hardware upgrade of over 40 Ericsson Core GSM network elements of a leading telecommunications operator across 26 markets in the Caribbean. This led to significant improvement in customer satisfaction and reduced operational costs while maintaining Ericsson systems and after sales support contracts.

Confidential

Successfully managed a major Algorithm change out for a major GSM operator in the Caribbean. Hardware change out was carried out in all BTS TRUs across 22 countries to facilitate a ciphering software change from A5/2 to A5/1 to meet GSM association's requirements. Over 5000 TRUs were changed within a 6 months period. The hardware upgrade benefited the operator in the area of EGDE implementations.

Confidential

Successfully Managed the upgrade from correction package CP 3 to CP5 for CS3.0 in all prepaid nodes for a major telecoms operator in the Caribbean. The upgrade enabled most of the Caribbean markets implement the high speed signaling links HSSL in their network. Nodes like SDP, MINSAT, DWS, IVR, VS, and SCP were upgraded in different markets.

Confidential

Carried out a successful migration of all Ericsson PSL/INS nodes to CCN due to the End of Support dates and capacity issues in a major telecoms operator in the Caribbean. The PSL is responsible for the call control handling in the Intelligent Network in telecoms environment however more capacity is achieved with the implementation of CCN, hence providing the operator with more charging functionalities.

Confidential

Carried out successful major cutover project for converting all subscribers from Nortel to Ericsson network including prepaid subscriber migration for a leading CDMA network in Africa. This involved close monitoring of interoperability and detailed planning for core, service layer and IP network cutover saving both CAPEX and OPEX eventually.

Confidential

Successfully managed upgrades of various Ericsson releases in the network of leading Telecom operators namelyR9 to R10, R10 to R11. These involved both hardware and software upgrades, extensive planning and optimization of networks to accommodate upgrade, and constant monitoring of Ericsson GSDC for pre-study and FNI results.

Confidential

Implementation of Ericsson APZ 21240, APZ 21250, and Alcatel R3.2 MSCs Coordinating of network swap out Function Change of APZ21225/33 to APZ 21240,APZ21250and IOG 20s to APG40 nodes updating Ericsson MSC/HLR and BSCs ACA, EC, IP-A levels all in preparation for R12/R13 in the network.

Confidential

Implementation of the GSM reference patch in 12 MSC across 5 countries Upgrade of the M2000 O M system From R2 to R3 for a major CDMA operator in the Caribbean Migration of international signaling links for a major operator to achieve redundancy with diverse paths CCN performance adaptation on OSS for improve monitoring and administration.

EXPERIENCE

Confidential

Project Manager

• Managed cross-functional projects using the Agile methodology within the AT T connected car environment.
• Create project plans for different Epics, breaking down user stories to enable different vendors come up with the best methods and timeframes for code drops for easy interdependencies with vendors.
• Participate in scrum of scrum meetings for a deep-dive into different OEM, internal AT T and vendor requirements.

Confidential

Implementation Manager II

• Managed RNC orders with AT T from PO receive to material ordering FDI installations scheduling and eventual integration of RNCs to existing MSCs and MGWs.
• Managed Engineering resources for site designs using EDP and coordinating FSO resources for site installations and NDI recourses for site integrations.
• Managing TCM and RND groups to deliver required scripts to carry out integrations of RNC nodes by providing Kget and TND CIQs.
• Managing resources via Ericsson MORE, QTRACK and site handler inputs.
• Creating and managing change requests with customer for financial add ons.
• Coordinating FLS audits and AT T customer ATP via EJF electronic job folder management AOTS and CR creations.
• Interfacing with AT T project teams to ensure timely delivery of RNC nodes by organizing and coordinating weekly meetings war-rooms and emergency calls.

Confidential

• Manage project teams to ensure that group projects are delivered according to time, budget and requirements.
• Manage multiple cross functional technical projects throughout their lifecycle
• Coordinate network integration and network rollout projects
• Draft and carry out implementation and acceptance policies and procedures
• Coordinate group wide technology effort and resources
• Prepare feasibility studies, functional specification, and tender process.
• Work with vendors and outsourcing companies

Confidential

• Fibre Optics Network Provisioning
• Managed installation of leased line to UK's leading telecommunications providers like Vodafone, T-mobile, O2 etc.
• Interfaced with clients to agree on fiber optic requirements implement the agreed specification and provide ongoing support to clients.
• Ensured proper documentation of implementation for future referencing and subsequent reviews.

Confidential

Project Management / Coordination

• Managed client relationship by holding meetings with Clients, Programme Manager, and Key Account Manager to discuss project status
• Managed the end-to-end Contract Fulfillment process includingInitial Planning, Budget Planning, profitability planning, handling of project scope changes and customer product acceptance to ensure customer satisfaction.
• Delivered projects according to Cost, Scope, Customer Satisfaction, Quality and Time objectives.
• Identified and mitigated/escalated Project risks and handled customer complaints/crises
• Managed Ericsson and 3rd party supply of Hardware, Software and all services in accordance with contractual terms and conditions, using SAP and Manage Opportunities and Resource for Ericsson MORE tools
• Implemented assigned projects in accordance with project specification approved by the project sponsorImplementation and integration of new functionalities and upgrade of existing nodes
• Trained all members of the Project Organization on their duties and responsibility
• Prepared and archived all relevant project documents as specified e.g. c-modules, software files, etc.
• Carried out project handover procedures / ATP both internally and with clients.
• Quality Assurance Engineer / Tester Ericsson Certified
• Carried out regular Quality inspectionsEricsson SWESITES AMP-panels, Diesel Generator sets, Circuit Breakers, Batteries, and general site electrical installations and Tower/mast and general civil work inspection using the checklist.
• Conducted Quality AuditGSM/CDMA BTS/ RBS and GREENFEILD sites GSM/CDMA switch site Ericsson SWESITES, GSM /CDMA BTS/ RBS sites and GSM switch site
• The use of fibre optics for pulse transmission from power back-ups to RBS nodes during mains failure to avoid down time.
• Documented Standard Site reports and carried out Site Handover procedures.

Confidential

Project Engineer

• Prepared and tracked sub projects according to Cost, Quality and Time objectives
• Prepared Site documentation and Site reports for BTS sites.
• Carried out Site visits and quality inspections to ensure that they conform to all requirements.
• Coordination of sub-contractors on site to site basis to ensure they conform to quality and specified requirements.

Systems Engineer

• Installed and Repaired Fixed Wireless terminals
• Used the Network Management System NMS for the supervision of AMPS Cellular Switching Center
• Carried out Customer Activation, Reactivation Deactivation
• Configured and Optimized Data Terminal.